Search Apart Hotels in Heritage Downtown

"We've been to this property many times however there were a few snags with this trip. We asked if a playpen was available via email and phone call. We were told we would be called the day before to be informed if we could have one - they never communicated with us. Our cottage (43) also had terrible water pressure. There was zero water coming out of the top floor bathrooms sink, and the bath trickled water - so it took 45 minutes to fill it if you wanted to use it. I informed management via...

"stayed at the west over BnB for 2 nights an it was great, close enough to town but you feel so private and remote tucked away with the trees. Martin was so kind and welcoming, offering great suggestions for the activities I wanted to do; breakfast was delicious and the outdoor tub under the full moon was magic."

"The place was clean, cozy, and perfectly situated between Victoria and Nanaimo, offering an amazing view. We booked it to celebrate our wedding anniversary but encountered a misunderstanding about the property facilities at the beginning. Kathy resolved the issue quickly and professionally, making our night even better than we had planned. She even had placed some sweets to welcome us and congratulate us on our anniversary. In short, we enjoyed our stay, and Kathy was very responsible,...