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The Swan at Hay Hotel

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Very Good
143 reviews

Amenities

  • Free WiFi
  • Free parking
  • Pet Friendly
  • Restaurant

Map

What's nearby

  • Popular Location
    Bookends
    2 min walk
  • Popular Location
    Hay Castle
    4 min walk
  • Restaurant
    The Swan at Hay
    1 min walk
  • Restaurant
    Blue Boar
    2 min walk

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior Double Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Double Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Hereford

Located in Hereford, The Swan at Hay Hotel is in a walkable area with good shopping. Hay Castle and Whitney Bridge are local landmarks, and the area's natural beauty can be seen at Pwll-y-wrach Nature Reserve and Hergest Ridge. Hergest Croft Gardens and Small Breeds Farm Park and Owl Centre are also worth visiting.

What's nearby

  • Popular Location
    Bookends - 2 min walk
  • Popular Location
    Hay Castle - 4 min walk
  • Popular Location
    The Old House - 4 min walk
  • Popular Location
    Richard Booth's Bookshop - 5 min walk
  • Popular Location
    The Lion Street Gallery - 5 min walk

Getting around

  • Builth Road Station - 31 min drive
  • Cardiff (CWL-Cardiff Intl.) - 93 min drive

Restaurants

  • The Garden Room — 1 min walk
  • The Market Bar — 1 min walk
  • The Swan at Hay — 1 min walk
  • Blue Boar — 2 min walk
  • Red Indigo — 2 min walk

About this property

The Swan at Hay Hotel

This smoke-free hotel features 2 restaurants, 2 bars/lounges and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are on-site. All 19 rooms feature modern comforts such as flat-screen TVs with cable channels, along with free WiFi. Room service (during limited hours), coffee/tea makers and hairdryers are among the other amenities available to guests.

Policies

Check-in

Check-in between 3 PM - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Pets

  • Pets are allowed for an extra charge of GBP 15 per pet, per night.
  • Dogs and cats only
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 15.00 per person (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Swan Hay Hotel
  • Swan Hay Hay on Wye

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15.00 per person
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Nearby things to do

Where to eat

  • The Garden Room – Restaurant offering British cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • The Market Bar – Restaurant with a bar offering British cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • 1812 Bar – Bar offering British cuisine. Serves light fare daily.
4.0

Very Good

5 - Excellent
62
4 - Good
45
3 - Okay
19
2 - Mediocre
15
1 - Poor
2
4.2
Cleanliness
4.2
Service and Staff
4.8
Amenities
3.8
Property condition

5/5 Excellent

Great location - fantastic old building. A real gem.

Stayed 1 night in Aug. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Aug. 2019

4/5 Good

Last minute booking .. comfortable stay. Great dinner and breakfast. If we had arrived earlier we could have had a downstairs room, but ours was up the 22 stairs. Walk-in shower and a comfortable room. Right in the centre of town, walk to the bookshops was easy.

Stayed 1 night in Aug. 2019

4/5 Good

We would say it was on the pricey side for the Hotel Food was standard rather than excellent

Stayed 1 night in Jul. 2019

5/5 Excellent

There was nothing we didn't like, the place is utterly charming, and if we are back in Hereford we will definitely stay there again.

Stayed 1 night in Jul. 2019

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