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Reviews of Blue Sea Beach Affiliated by Melia

5 out of 5
Blue Sea Beach Affiliated by Melia
Stalis, Hersonissos, Crete Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 116 reviews" "
Rating 8 - Good. 47 out of 116 reviews" "
Rating 6 - Okay. 13 out of 116 reviews" "
Rating 4 - Poor. 2 out of 116 reviews" "
Rating 2 - Terrible. 1 out of 116 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yossi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Blue Sea on Oct 4, 2023
Thank you for rating us with perfect score.It is our great pleasure to have hosted you and we are glad that you were pleased with your accommodation, our staff and services. We look forward to serving you again in the near future Yours faithfullyCustomer service

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Chill
Great hotel. Staff very accommodating.
Stayed 7 nights in Sep 2022
Response from Blue Sea on Sep 17, 2022
Dear Guest,thank you very much for taking your time to share your thoughts and experience on Expedia following your recent stay with us.We were delighted to read through your wonderful comments and look forward to welcoming you back next season.Yours faithfullyCustomer service

6/10 Okay

Christine

Stayed 14 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2021
Response from Blue Sea Beach on Aug 26, 2021
Dear valued guest, thank you for choosing us and for making our hotel chosen destination for your recent getaway. We anticipate welcoming you back in the near future . Yours faithfully Customer service

8/10 Good

Lucian-Ilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2020
Response from Blue Sea Beach on Aug 27, 2020
Dear valued guest, we appreciate you being our guest and hope to serve you again in the future. Yours faithfully Customer service

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, made up of small houses set among beautiful orange and lemon trees, just next to the sea.
Stayed 2 nights in Oct 2019
Response from blue sea on Oct 30, 2019
Dear valued guest, thank you so much for taking the time to share your comments about our resort. We’re delighted to hear your wonderful remarks and how well you appreciated our facilities and amenities. Looking forward to hosting you in our hotel again! Yours faithfully Customer service

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was really good, we enjoy a lot, recommended...thannks
Stayed 3 nights in Sep 2019
Response from BLUE SEA on Sep 17, 2019
Dear guests, thank you for choosing us as your holiday destination and for sharing your vacation experience with us. We are already looking forward to welcoming you back! Yours faithfully SENTIDO Blue Sea Beach Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in beautiful surroundings. Food was plentiful and private beach was fabulous. Location was also great
Stayed 10 nights in Aug 2019
Response from BLUE SEA on Aug 27, 2019
Dear valued guest, Thank you so much for sparing your time to share your experience on Expedia. Your positive comments are honestly commendable. It was a pleasure having you stay with us and we look forward to your next visit. Yours faithfully Customer service

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very good hotel. The breakfast buffet was ecxellent, around the hotel the pool and the spa and the gym were great. But the room are very small
Stayed 7 nights in Aug 2019
Response from BLUE SEA on Aug 20, 2019
Dear valued guest, thank you so much for your thoughtful and kind review on Expedia. It is great that our services left a lasting impression on you. We enjoyed having the pleasure of serving you and we look forward to your next visit. Yours faithfully Customer service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
This Hotel was breathtCatering Staff service Food Proximity to beach Beautiful view of the mountains and sea Ambiance was amazing Sun lounges Sauna was lovely though operating times Amenities Tv channels Old fashioned hair dryer Toiletries Not all amenities expected from a 5 star hotel Needs sound proofing
Stayed 6 nights in Aug 2019
Response from BLUE SEA on Aug 19, 2019
Dear valued guest, thank you for taking the time to express your opinion at our hotel. Each client’s feedback is highly appreciated. We will be waiting for you in the near future and we do our outmost effort in order to exceed and surpass your expectations, Yours faithfully Customer service

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Ammex building is no where near the hotel, and not 5 star...the main hotel is nice
Stayed 14 nights in Jul 2019
Response from Blue Sea on Aug 12, 2019
Dear valued guest, thank you so much for choosing our hotel for your vacation. We endeavor to go above and beyond to ensure our guests have a memorable experience. Hope you allow us to welcome you again in our resort in order to meet and exceed your expectations. Yours faithfully Customer service

8/10 Good

Valer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from Blue Sea on Jul 17, 2019
Dear valued guest, thank you for choosing our hotel and sparing your time out to rate our hotel. We look forward to welcoming you again in our hotel. Yours faithfully SENTIDO Blue Sea Beach Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Blue Sea on Jul 17, 2019
Dear valued guest, thank you for choosing our hotel and sparing your time out to rate our hotel. We look forward to welcoming you again in our hotel. Yours faithfully SENTIDO Blue Sea Beach Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Blue Sea on May 25, 2019
Dear valued guest, thank you so much for choosing our hotel for your vacation and rating us as excellent. Looking forward with great pleasure to welcoming you again in the near future. Yours faithfully SENTIDO Blue Sea Beach Team

10/10 Excellent

Donna, Faversham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and very friendly. The food was faultless and the hotel very clean
Stayed 4 nights in Apr 2019
Response from BLUE SEA on May 8, 2019
Dear valued guest, Thank you for choosing our resort for your vacation and for sharing your wonderful comments. We are delighted that you thoroughly enjoyed your stay and we are most appreciative of your generous comments regarding our facilities and services. Look forward to welcoming you back in the future! Yours faithfully SENTIDO Blue Sea Beach Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2018

8/10 Good

Max

Liked: Cleanliness, property conditions & facilities, room comfort
Was good but could be better
The stay was overall good. There was a flood in our room on the first night we arrived that took about 3 hours to a staff to come to our room. The Hotels facilities are good and close to the sea (you just have to cross the road) all the staff were kind and happy to help. Be aware that if you are no full inclusive you have to pay for the beds at the beach and it’s overpriced (8 euros for a sunbed!!!) while other beaches next to the hotel offered beds and wi-fi for free. Another let down was that we traveled to Santorini and asked for a take away breakfast, what we got was a few pieces of cheese and sausage. While people who traveled with us from other hotels got much better meals.
Stayed 5 nights in Sep 2018
Response from BLUE SEA on Oct 3, 2018
Dear valued guest, Thank you so much for sharing your feedback on your recent holiday experience among us. Our goal is to make sure that we keep on delivering unforgettable holiday experiences to our guests, so we carefully listen to our clients’ needs and we commit to provide the very best services tailored to meet their specific needs. We very much look forward to having the opportunity to serve you again in the future. Yours faithfully SENTIDO Blue Sea Beach Team

8/10 Good

Craig, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
Great location and generally well kept; the pool was clean and generally couldn't complain about our stay. Fabulous breakfast. Nice restaurant if a little pricey. I wouldn't really call the room we had a 'garden view' as it was filled with loungers and part of the pool - so very overlooked. Not a big issue as we spent little time there. I completed the Expedia feedback as soon as we got booked in and mentioned this and small issues with the staff member who booked us in - not very attentive and that I felt the room was a bit small including the bath which can fit only one person in it. Whilst it was nice in a way to be contacted by the hotel staff - they left a message asking me to contact reception which I did. They asked that I come and speak to them about my feedback. In all honesty, I felt like I was being summoned like a naughty boy! Spending my holiday giving feedback is not my idea of a holiday so I declined but the staff did say they would have changed my room if I had wanted when we chatted at check-out. Overall not a bad hotel. The big positives were the breakfast which probably did stand up to a 5* rating. Overall I feel this was more 4* experience which cannot be complained about if that's the price you pay for.
Stayed 6 nights in Aug 2018
Response from BLUE SEA BEACH on Sep 23, 2018
Sehr geehrter Gast, Zunächst einmal möchten wir uns recht herzlich dafür bedanken, dass Sie sich die Mühe gemacht haben, unser Hotel auf EXPEDIA zu bewerten. Es freut uns zu lesen, dass Sie sich in unserem Hotel wohlgefühlt haben und dass unser Personal dazu beigetragen hat dass der Urlaub zu Ihrer vollen Zufriedenheit verlaufen ist. Auch freut es mich zu erfahren dass unser Buffet Ihren Erwartungen entsprochen hat und Sie die grosse Auswahl und Qualität geschätzt haben. Es wäre uns eine große Freude, Sie abermals in unserem Hotel willkommen heißen zu dürfen. Mit besten Grüßen SENTIDO Blue Sea Beach Team

10/10 Excellent

Roger, Banstead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive for no worries! One of my best ever holiday hotels. Everything excellent.
Stayed 8 nights in Jun 2018
Response from Blue Sea on Dec 1, 2018
Dear valued guest, Thank you for choosing our hotel as your holiday destination. Your glowing compliments are an inspiration to us. We will eagerly await your return to our resort! Yours faithfully Customer service

6/10 Okay

Debbie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach
Lovely looking hotel. Check-in, although very late, was great. Staff helpful, room was lovely. Pool was too small for the number of guests at the hotel. The usual business of people putting down towels but never using the sunbeds. They have their own private beach across the road which a lot of people used. You did have to pay 4 euros each to have a sunbed. When I am staying 5 Star, and paid £800 for 4 nights, I do not expect to pay for the sunbed. Refused and was told to leave. Found a much nicer part of the beach with lots of sand for half the price with big soft cushions on the beds and service at the beds. Was hassled by the 'spa' team to book treatments. Asking for my details before they would tell me details. Only had breakfast. Was very repetitive. Only an fresh cooked omelette station in the morning. Looking at the less than happy faces going to lunch and dinner, would assume the food was repetitive then too. Was lovely to get away but thing both Aktia and Alexander Beach were superior.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2018
Response from SENTIDO Blue Sea on Dec 11, 2018
Dear valued guest, thank you for choosing our hotel for your vacation and giving us a perfect rating. Looking forward to welcoming you again at our hotel. Yours faithfully SENTIDO Blue Sea Beach Team

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel
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Stayed 4 nights in Oct 2017
Response from BLUE SEA on Oct 16, 2017
Dear valued guest, We certainly do our utmost to provide a comfortable and pleasant stay to all our guests. Thus we are very pleased to know that you were satisfied with the level of service provided by us. Thank you for staying with us and we all hope to have an opportunity to serve you again. Yours faithfully SENTIDO BLUE SEA BEACH TEAM

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel is quiet and very nice. We had the privilege to receive a family room which was beautiful with a private swimming pool facing the sea. we had a half board arrangement. The choice for the food was very large and well presented, unfortunately not so tasty! during our whole stay, we couldn't change once our swimming pool - beach towels because the hours to do this are very limited. but all in all, we were happy and the hotel is clean and very pleasant.
Stayed 4 nights in Aug 2017
Dear valued guest, First and foremost we would like to thank you for the review you shared following your recent visit to our hotel. We are deeply sorry to read that you were not satisfied with the taste of our food, when the majority of customers do appear to be satisfied with the overall quality of the food offered. Our talented Chef does their utmost to please all palates. Once again thank you very much for giving us the opportunity of hosting you in our resort, where you are welcomed back at any time. Yours faithfully SENTIDO BLUE SEA BEACH

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017
Dear valued guest, Thank you so much for choosing us for your vacation and looking forward to serving you again in the near future! Yours faithfully SENTIDO BLUE SEA BEACH TEAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEACH/POOL/STAFF/BUFFETS & SERVERS EXCELLENT
WE MET OUR SON/DAUGHTER-IN-LAW/GRANDDAUGHTER FROM AUSTRIA AND OURSELVES FROM AMERICA FOR 1 WEEK AT YOUR RESORT. IT MET ALL OF OUR EXPECTATIONS. EVERYBODY WAS VERY FRIENDLY-THE BUFFETS WERE EXCELLENT & THE SERVERS WENT BEYOND TO MAKE YOUR DINING EXPERIENCE EXCELLENT. WE HAVE BEEN TO GREECE 3 TIMES & THIS WAS OUR FIRST TIME TO JUST GO TO A RESORT & RELAX WITH OUR FAMILY. TO BAD IT IS TO FAR FOR US IN AMERICA.. GREAT FOR FAMILIES - ENJOYED THE GREEK NIGHT WITH THE GREEK DANCERS - MY DAUGHTER IN LAW & GRANDDAUGHTER LOVED THE BEACH - SPENT EARLY MORNING TILL DINNER TIME. THE POOL WAS GREAT - AS WELL AS ALL THE BARS & SNACK BARS.
Stayed 7 nights in Aug 2017
Response from BLUE SEA on Aug 22, 2017
Dear valued guest, Thank you very much for such an amazing review with regards your recent visit. It is a delight to know you enjoyed your overall stay in our property and that the facilities provided to you were to your expectation. Your comments are really commendable We look forward to having you stay with us again the next time you are in our island. Yours faithfully SENTIDO BLUE SEA BEACH TEAM

6/10 Okay

Verified traveller

Liked: Staff & service
Overall, a decent experience
The first room we were given was much smaller than any of the pictures advertised and the inside door was broken. The cleanliness wasn't great as there was splattered bug remains on the walls and the floors looked like they hadn't been cleaned. We were then upgraded to a better room. This one was much better, the floors were cleaner and it was more of the size we had expected. With that being said, there was a sewage smell coming from the bathroom that didn't leave. We paid 12 euros for WiFi for 3 nights but this stopped working within 24 hours and there was no real reason why. We were given a refund of our money for the WiFi. The swimming pools were cold. The food was amazing and there was a lot to offer. Ideally located right on top of the beach and there's a short market nearby. We went towards the end of the season so the majority of places were cold but would still recommend. The spa service was really good; just let down by the lack of heated swimming pools or hot tub or anything like. The overall state of the hotel is nice but if you look closely, you can see the wear and tear and how it needs updating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Return.
We stayed in a Private Pool room which was great, very relaxing, the private refers to the pool being for your use only not that it is not overlooked, the only downside to this is that you lose the sun on your terrace between 1 and 2 in the afternoon. Sunbeds could be found around the garden areas at any time of day but if you want one by the pool you would have to be there early. The hotel was kept exceptionally clean, we even saw the cleaners scrubbing the walkways around the grounds, all the staff we encountered were very friendly and engaging, we only ate breakfast at the hotel but there was more than enough for anyone individual tastes. Nice hotel and would return.
Response from Blue Sea on Oct 24, 2016
Gentili clienti, Vi ringraziamo per i vostri commenti e per il tempo dedicato per fornire a noi le informazioni riguardanti il vostro soggiorno. È un piacere sapere che vi è piaciuto il soggiorno presso la nostra struttura. Siamo certi che passeremo a tutti i vostri commenti. Nell'attesa di accogliervi nuovamente nel nostro hotel in un vicino futuro porgiamo Distinti saluti Servizio clienti

10/10 Excellent

wendy, worthing, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, excellent food
Really friendly, helpful staff. The buffet restaurant food is excellent. We were expecting to sit around the main pool as on any other holiday but the layout means the few sun loungers are taken early. Most loungers are scattered around on the grass around the complex and second pool. Different layout but still lovely. Close to bars & restaurants, shops. The beach on the other side of a small road. The spa was ok but have been to better & cheaper. Overall we had a superb holiday. Would return happily
Response from Blue Sea on Sep 17, 2016
Dear guests, We greatly appreciate your feedback and the time taken to review our hotel. We feel more than proud to read that you will happily return in our hotel. This is the best motivation and reward for us to continue and improve our efforts. Looking forward with great pleasure to welcome you again. Yours faithfully Sentido Blue Sea Beach Team

10/10 Excellent

pany, solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful grounds right on the beach
stunning grounds lovely clean rooms lovely beach great food and staff village on doorstep great tavernas its got it all

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet getaway and lovely staff
We came here for some sun and peace and quiet with our 8 month old, and reserved one of the suites with a private pool which was a godsend, allowing us to let him sleep while we relaxed in the sun and took a dip. The food was good, some repetition but what I expect from an all inclusive of this level and the staff were great, there were very taken by oour son and spoiled him with attention! Evening entertainment wasn't great, but the bars and restaurants of Stalis are 50m away and was a very peaceful town - Malia it certainly is not! Couple of good restaurants near by but nothing ground breaking but we had a fantastic time. Premium branded spirits weren't in the all inclusive which was a shame, and some of the afternoon snack foods werent.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
the service at the beach
i was disappointed that the service at the beach stops between 12.30-15.30 at the restaurant they said that the cafe machine was out of order when i asked for espresso.

10/10 Excellent

Katerina, Skopje, Macedonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bungalow sea view
Very nice hotel in front of the beach. Reserve bungalow sea view: you will see and hear only the sea.
Dear guest, Thank you for choosing us for your stay in Crete and your precious time in sharing your experience with us. It’s a pleasure to know that our Bungalow sea front and our landscape were to your liking, We sincerely hope to have the opportunity to welcome you once again in our hotel. Yours faithfully Sentido Blue Sea Beach Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation with family
Overall the hotel was nice and all the facilities were great. Very family oriented. Good was great and location was excellent. The only thing I didn't liked was that we had to pay for Internet in our room.
Response from General Manager on Aug 4, 2016
Dear guest, Thank you for taking the time to share your feedback, following your recent stay with us. It has been a pleasure to host you in our premises and we very delighted that you enjoyed your time with us. We do indeed take on board your comments with regards to the price of our WiFi that we offer complimentary Internet access for our guests, open 24 hours per day at the public areas. Look forward with great pleasure to welcoming in the near future. Yours faithfully

4/10 Poor

Meg, Norfolk, VA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
It was great until we we discovered BED BUGS.
We had all inclusive, price wasn't bad. Staff was great, food was delicious, drinks were good...but after a two night stay my friend and I had to go to see a doctor because we were covered in bug bites. Turns out they were bed bug bites and we had to sanitize everything we had. Embarrassed, disgusted, and disappointed at the staff for saying it was only mosquito bites.
Dear guest, Thank you for choosing us for your stay in Crete and your precious time in sharing your experience with us. It’s a pleasure to know that our Bungalow sea front and our landscape were to your liking, We sincerely hope to have the opportunity to welcome you once again in our hotel. Yours faithfully

8/10 Good

Ricardo, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Location is one of the best at that beach and the facilities are keep in excellent shape.

6/10 Okay

C, Seoul

Liked: Cleanliness
Disliked: Staff & service
Flood of sewer water
Had a flood of waste in the room. Hotel cleaned up but expected us to stay in foul smelling room. No apology or any effort to make any recompense.

8/10 Good

chris, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location on the beach
Arrived and all was good went to room which was fine but small, initial survey from Expedia called to hotel reception and upgraded to a larger room-power of Expedia and thanks to the hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not luxury
Nice resort located very close to the beach. Pools are pleasant, but none are adults-only. Room spacious but watch out for ones located right next to the pool - you might have people sunbathing on your patio! Wi-Fi costs extra in room but free in public areas. Food good, varied and good value for money. Overall the resort was good, but not five star in my opinion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great food and scenery right alongside the beach- would highly recommend.

4/10 Poor

Unhappy, New York, NY

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Not worth the money
Staff was rude and horrible. Got verbally attacked by a small greek guy who was not wearing any official hotel clothing, Insulted my girlfriend. Almost resulted in physical altercation. DO NOT STAY HERE.

8/10 Good

Ash, London

Liked: Cleanliness, staff & service, room comfort
Pleasant hotel on the beach but got its downsides
The hotel was overall pleasant but the most annoying part would be its limited food variety. We stayed for 7 nights but found the same food being served almost everyday. The buffet repeats exactly same item. Specially the grills and the white baked fish. They even add the lunch left over to the dinner buffer and cold salads. The a la carte dinner was good but the choice was also limited. There are several restaurants nearby with in 10 mins walk with fresh seafood and offering more variety All inclusive meant to include international branded spirits but often the bar staff were often only offering local spirits. The Gym had next to no equipment and most of them doesn't work. The 2 trade mills were broken and other machines were rusty and dirty. We asked for help but no one knew how to help. The staff in the reception were not the most helpful people and seemed irritated with most questions. The lady with short blonde hair was particularly rude. The location was excellent. Best place to explore stalis and 2 other popular beaches. Lots of activities just across the hotel. The hotel has lots of bars and restaurants nearby so there's a good nightlife around. Overall the hotel was very clean and there's excellent transport links to Heraklion city centre and the airport. The bus tickets from the hotel to the airport are only €3.70 and takes around 40 minutes. The hotel is good for couples and family looking for an all inclusive holiday. There are some kids activities every night

8/10 Good

WanderingOff, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why is it always Wifi?
I needed internet urgently. The server was down. They said it was a Sunday. they said it was Panegyri. Crete is starting to understand the importance of wifi, just about. I'd expect a very professional operation like this hotel to be better than that. Later I was given an out of date password. It may just be a Malia thing, but they seem to put security of their system above service to their customers. Apart from that I did quite like the hotel generally. But wifi! Come on Blue Sea Resort, strive for 100%....!

8/10 Good

steph, kent, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on beach, a great place to relax
A great trip to Crete and this hotel is an excellent place to go. Rooms are comfortable, we paid for a deluxe garden view room, there are some with sea views at extra price and some cheaper options. We stayed all inclusive which included all meals and usual drinks. This was a good option for us but the town has lots of restaurants to choose from. Food is pretty standard and catered for all nationalities, we always eat well but our friends less so. Meat and fish weren't that nice. Drinks stop at 11pm which was ok but they are really expensive afterwards 7 euros for a baileys. Our friends went to the gym and the machines were broken, or dangerous which was a shame. But overall I would thoroughly recommend. Location and room are great. Waitresses so friendly. They even arranged a birthday cake. Amazing. The views and beach are brilliant. Very good stay.

8/10 Good

Sue, Orange, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, chill out holiday.
This hotel was very clean. All the staff were very friendly. The food was tasty but only luke warm but this did not spoil our stay. The rooms were very spacious and comfortable, we were fortunate to have our own swim up pool!
Our own private pool!

10/10 Excellent

Dan, Bristol, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & staff, very close to the beach
For me this was the best hotel / resort I've ever stayed at. I cant fault the staff or the hotel what so ever. It's a 5 star hotel and I don't think it could be rated any less.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sabine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Blue sea on Sep 3, 2023
Dear valued guest,thank you so much for choosing us as your holiday destination.It was truly a pleasure to have you as our guest and we look forward to welcoming you in the near future.Yours faithfullyCustomer service

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from Blue sea on Jul 17, 2023
Dear family Xavier,thank you for giving us feedback regarding your stay with us we really hope to welcome you again in the near future.Yours faithfullyCustome service