Title: Mark Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3983698&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mark Hotel Family beach fun and seasonal outdoor pool ## Photo gallery for Mark Hotel ![Seasonal outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas - Mark Hotel (Heraklion)](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/c8fbbc64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Mark Hotel (Heraklion)](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/375ffbb2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Mark Hotel (Heraklion)](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/46c800a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Mark Hotel (Heraklion)](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/08a174b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mark Hotel (Heraklion)](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/79322d18.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mark Hotel near Heraklion Port blends wellness and adventure with a full-service spa, seasonal outdoor pool with sun loungers, and an on-site restaurant. Guests love the cozy lobby fireplace, in-room WiFi, and attentive staff who arrange horseback riding and boat tours. ## Reviews 6.0 ## Popular amenities - Bar - Room service - Breakfast available - Pet-friendly - Pool - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=3983698&PinnedHotelID=3983698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=3983698&PinnedHotelID=3983698&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=3983698&PinnedHotelID=3983698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=3983698&PinnedHotelID=3983698&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3983698&PinnedHotelID=3983698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3983698&PinnedHotelID=3983698&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3983698&PinnedHotelID=3983698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3983698&PinnedHotelID=3983698&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Economy Single Room, 1 Twin Bed ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/d8a77d7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room, 1 Twin Bed ### Highlights Furnished balcony Air conditioning Refrigerator TV Private bathroom Daily housekeeping In-room safe - 323 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/d8a77d7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room, 1 Double or 2 Twin Beds ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator TV Private bathroom Daily housekeeping In-room safe - 323 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/5549d17e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator TV Private bathroom Daily housekeeping In-room safe - 377 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Standard Quadruple Room, Multiple Beds ![Standard Quadruple Room, Multiple Beds](https://images.trvl-media.com/lodging/4000000/3990000/3983700/3983698/d71bad74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, Multiple Beds ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator TV Private bathroom Daily housekeeping In-room safe - 431 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeraklion-Hotels-Park-Hotel.h3983698.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeraklion-Hotels-Park-Hotel.h3983698.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.33483%2C25.10003&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ggoLlxmVXSXUM8A91K98NTfkRz8=) Evrou 19, Heraklion, Crete Island, 71303 #### What's nearby - Pankritio Stadium \- 9 min walk \- 0.8 km - Ammoudara Beach \- 17 min walk \- 1.5 km - Venetian Walls \- 3 min drive \- 2.7 km - Hania Gate \- 3 min drive \- 3.1 km - City Walls \- 4 min drive \- 3.1 km #### Getting around - Nikos Kazantzakis Airport (HER) - 15 min drive #### Restaurants - ‪Snack Point - ‬18 min walk - ‪Coco Cafe - ‬2 min drive - ‪Magico - ‬20 min walk - ‪Blanco - ‬18 min walk - ‪Wunderbar - ‬20 min walk ## About this property ### Mark Hotel Family-friendly resort near Heraklion Port Consider a stay at Mark Hotel and take advantage of a poolside bar, a terrace, and a garden. Treat yourself to spa services, such as a manicure/pedicure, a facial, or a body treatment. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy onsite activities like horseback riding and boat tours. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi. Other perks include: - A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, a water park (surcharge), and supervised childcare (surcharge) Room features All guestrooms at Mark Hotel offer perks such as furnished balconies and air conditioning, in addition to amenities like free WiFi and safes. Extra amenities include: - Bathrooms with tubs or showers - Refrigerators, childcare services, and daily housekeeping ## Similar properties ![Seasonal outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/11000000/10500000/10499200/10499173/c4c5c19f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Violetta Hotel Malevizi - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 36 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=10499173&PinnedHotelID=10499173&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, free beach shuttle, 10 beach bars](https://images.trvl-media.com/lodging/10000000/9710000/9707300/9707250/224b0df1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arhodiko Malevizi - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 52 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=9707250&PinnedHotelID=9707250&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/520700/520643/a2044906.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arolithos Traditional Cretan Village Malevizi - Pool - Pet-friendly - Kids pool - Parking included 8.2 Very good 201 reviews CA $83 CA $99 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=520643&PinnedHotelID=520643&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8030000/8022500/8022500/1d351dbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dimitra Hotel & Apartments by Omilos Hotels Hersonissos - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 92 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=8022500&PinnedHotelID=8022500&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:30 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6170000/6162700/6162615/e01b43f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pela Mare Hotel Malevizi - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 240 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=6162615&PinnedHotelID=6162615&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) up to 150 m - Free self parking on site ### Food and drink - Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 3 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Billiards/pool table - Boat tours - Children's pool - Horseback riding/rentals - Karaoke - Seasonal outdoor pool - TV in common areas - Water park ### Conveniences - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Barbecue grill - Beach towels - Beach umbrellas - Direct access to the beach - Garden - Pool loungers - Pool umbrellas - Terrace ### Spa - Facials - Manicures/pedicures - Massage - Treatment room ### Accessibility - Elevator ### More - 2 buildings - 4 floors - Built in 1992 - Designated smoking areas - Fireplace in lobby - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - TV ### Food and drink - Limited room service - Refrigerator ### More - Air conditioning - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges EUR 3 for credit card payments The front desk is open daily from 7:30 AM - 1:00 AM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities will be closed during July, August, September, October, November, and December: - Swimming pool ### Access methods Front desk (limited hours), key retrieval, private entrance ### Pets Pets allowed for an extra charge of EUR 5 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 11 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night - A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 5 for adults and EUR 3 for children - Airport shuttle fee: EUR 25.00 per room (one-way) - Pet fee: EUR 5 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of EUR 3 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards Cashless transactions are available Safety features at this property include a first aid kit ### We should mention Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation Clothing is optional at this property The seasonal pool will be open from April to October Pool access available from 9:30 AM to 9:30 PM Only registered guests are allowed in the guestrooms ### Property is also known as Park Heraklion Park Hotel Heraklion Park Hotel Mark Hotel Resort Mark Hotel Heraklion Mark Hotel Resort Heraklion ## Frequently asked questions ### Does Mark Hotel have a pool? ### Is Mark Hotel pet-friendly? ### How much is parking? ### What time is check-in at Mark Hotel? ### What time is check-out at Mark Hotel? ### Does Mark Hotel provide a shuttle to the airport? ### Where is Mark Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mark Hotel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 5.4 Location ### 6.8 Staff & service ### 2.0 Eco-friendliness ### 5.6 Property conditions & facilities 10 - Excellent 6 8 - Good 18 6 - Okay 24 4 - Poor 15 2 - Terrible 8 ## Reviews ### 2/10 Terrible #### Dirk Oct 17, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Das Park Hotel gibt es nicht! Das Hotel an dieser Adresse heißt Mark Hotel. Das Mark Hotel gibt es auch bei Google Maps ! ##### Dirk Stayed 1 night in Oct 2022 ### 6/10 Okay #### Julie Aug 11, 2020 Liked: Cleanliness, staff & service Nous avons séjourné dans cet hôtel seulement une nuit. Le personnel a été accueillant. L'hôtel correspond aux prix demandé. La literie est de mauvaise qualité (matelas à ressorts) nous n'avons pas très bien dormi. Notre chambre était bien équipé et la qualité du mobilier reste correcte pour le prix que nous avons payé. Pour ce prix là en France, nous avons un formule 1 avec une chambre tout en plastique avec le strict minimum. Au park hôtel nous avions quand même un logement type studio. ##### Julie Stayed 1 night in Aug 2020 ### 2/10 Terrible #### Emmanuel Sep 22, 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Worst shower ever been in. Door you had to slam to close and wake everyone up breakfast below average to far to go anywhere by walking ##### Emmanuel Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Eva Sep 1, 2019 Liked: Cleanliness Disliked: Room comfort #### Ok pour 1 nuit mais pas de séjour prolongé Nous avons résidé ici pour une petite nuit avant de prendre l'avion à Heraklion. La chambre n'est pas grande pour 4 dont 2 enfants. Télé présente mais ne fonctionnait pas. La piscine était ok mais s'il y a du monde faut oublier. La personne de l'accueil était sympathique sans plus. La mer n'est pas très loin mais beaucoup de vagues. Il y a un petit parc pour les enfants. Un car wash à 100 mètres très pratique avant de rendre la voiture de location(11€ intérieur extérieur fait par les employés). Un sports bar à côté où on peut manger. Le parking n'est pas privatif on est juste garé dans la rue à côté de l'hôtel et encore faut trouver de la place (bon courage). Le wifi ne fonctionnait pas. ##### Eva Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller Aug 8, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Man musste Grundlos die Zimmer wechseln, es war mega laut und putzen kennen die nicht. ##### Verified traveller Stayed 5 nights in Jul 2019 ### 4/10 Poor #### Verified traveller Aug 7, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Primo impatto negativo per quanto riguarda le condizioni della struttura. Stanze molto vecchie, letti rumorosi anche per minimi spostamenti, pulizia assente, bagni costantemente sporchi, docce senza tenda e nessun supporto per il soffione. Unica nota positiva: aria condizionata sempre funzionante. ##### Verified traveller Stayed 7 nights in Jul 2019 ### 8/10 Good #### LariSa, Iraklion Park Hotel/ from Finland Aug 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pieni mukava hotelli. Hotellin pihalla siisti uima-allas joka oli lasteni suosikki. Rauhallinen sijainti. Hiljainen huone. Siivous joka päivä. Mukava henkilökunta. Suosittelen. Tullaan uudestaan. Hotellissa on myös mahdollista syödä aamupalaa. Hotellin huone oli hyvä. Parisängyssä hyvää nukkua. Hotelllin lähellä kävelee kissat. Myös pieni kanala on vieressä, joka on lasteni mielessä. Lyhyt kävelymatka rannalle. Meri näkyi myös hotellihuoneen ikkunasta/parvekkeelta mikä on ihanaa. Jääkaappi on hotellin huoneessa, joka aamu kylmää vettä. Hotelli on hyvä ja perheemme tykkäsi siitä. Toimiva kokonaisuus! ##### LariSa Stayed 7 nights in Jul 2019 ### 6/10 Okay #### Ruddydoux , Rouen Jul 19, 2016 Liked: Staff & service Disliked: Room comfort #### Moyennement satisfaisant Personnel très gentille et accueillant parlant couramment anglais. L'hôtel est propre mise à part les chambres qui sont faite une fois la semaine et juste par un coup de toile vite fait. Même pas le ballet passer avant, les serviette également sont changer une fois la semaine. L'hôtel est situé à 100m de la plage ou vous pouvez louer un transat pour 3€ la journée avec une boisson offert. mais loin du centre d'heraklion et de tout site touristique, rien au alentour à visiter. La WiFi est comme on dirait inexistant avec 5 réseaux différents ou il est impossible de rester connecter plus de 2mn sur le même serveur. Il faut changer à chaque fois. Donc oublier les face-time. Hôtel pour étudiants voulant partir à moindre frais je recommande mais pas pour une famille ou pour un couple qui veulent passer des vacances romantique. Il n'y a pas d'isolation, on entend les chasse d'eau, et les douche des autres. Parfois même des ronflement. La piscine est superbe et propre. Je recommande tout de même cette hôtel qui m'a permis de passer de superbe vacances en Crête, une île de rêve. ##### Ruddydoux ### 4/10 Poor #### Verified traveller Mar 13, 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Disappointing This room had no extras, but the bare minimum of what is needed for an overnight stay. The bed was not very comfortable and likely needs to be replaced. The shower was basically right beside the toilet, but it was hot. ##### Verified traveller ### 6/10 Okay #### jean claude, villeurbanne Nov 1, 2015 Liked: Cleanliness, room comfort #### Station de départ pratique pour une étape ##### jean claude ### 6/10 Okay #### Nae, Kentucky Aug 22, 2015 Liked: Staff & service #### Hostel-like.Very close to beach. Park Hotel is only a 10 minute walking distance from the beautiful beach. There is wifi in the rooms and the staff is very friendly and family oriented. The hotel is more like a hostel with limited space and a tiny bathroom. The beds are okay and there is a balcony. It was perfect for my one-night stay as a last resort. ##### Nae ### 6/10 Okay #### Isabelle , France Aug 17, 2015 Liked: Cleanliness, staff & service #### Hôtel adapté à un séjour en transit La patronne de l hôtel est accueillante mais la chambre était très propre mais de confort moyen... ##### Isabelle ### 2/10 Terrible #### Verified traveller Aug 17, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Una pesadilla con bombas fetidas incluidas Teniamos 2 noches pagadas y sólo nos quedamos una... No se podia estar allí! El hotel estaba muy viejo, los muebles eran todos diferentes y estaban en muy mal estado y además no habia televisión. La cocina estaba sucia y llena de óxido. La nevera también era un desastre. El baño,sucio, era tan pequeño que no se cabia en la ducha y era imposible sentarse en el inodoro. No habia servicio de habitaciones a diario, así que te tenias que hacer tu la cama y no cambiaban las toallas. A parte de todo esto, pagamos un extra por tener una habitación mejor con vistas al mar y nos dieron una planta baja sin vistas a ningun sitio. La señal de wifi es muy débil y sólo llega al pasillo, no en las habitaciones. Por la noche fue imposible dormir, los huéspedes se dedicaron a tirar bombas fetidas en la zona de nuestra habitación, fue horrible! El olor, personas vomitando, etc. Y el personal del hotel no hizo nada. Al dia siguiente nos quejamos y la unica respuesta que nos dieron fué que eso no era un hotel de 5 estrellas!!! Patético! No ofrecieron ninguna compensación por la noche que no dormimos allí y tampoco por no habernos dado la habitación que habiamos pagado. Tener cuidado al ir a Creta, no coger ningún hotel sin ver una foto del baño ya que te puedes llevar alguna sorpresa... Finalmente nos fuimos a otro hotel en el centro, pagamos un poco más pero valió la pena. Creta es muy bonito y no se puede permitir que un hotel así te destroce las vacaciones. Le sobran todas las estrellas ##### Verified traveller ### 4/10 Poor #### Verified traveller Aug 13, 2015 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### slitet med trevlig personal. Slitet hotell med gångavstånd till en stor strand. ##### Verified traveller ### 4/10 Poor #### Judith P, Minneapolis May 23, 2015 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Overpriced and grim! We thought this was the hotel where we had stayed 50 years ago (yes,really!), but it clearly was not! Very dark and grim lobby---rooms need new lighting (bathroom light flickered all night). Friendly and helpful staff, but overpriced. ##### Judith P ### 8/10 Good #### Verified traveller Jan 28, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Muy bien, el personal muy amable , zona tranquila ##### Verified traveller ### 2/10 Terrible #### Juha, jyväskylä Oct 15, 2014 Disliked: Cleanliness, property conditions & facilities, room comfort #### kehno varustus taso alle esitteen ,sijainti kaukana keskustasta vaikka esitteenne antoi ymmärtää toisin ##### Juha ### 6/10 Okay #### Verified traveller Sep 27, 2014 Disliked: Room comfort hotel pratique pour une nuit en fonction de son emplacement par rapport aux acces. ##### Verified traveller ### 2/10 Terrible #### Olivier, France Sep 16, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### très décevant Lorsque je suis arrivé dans l'hôtel celui-ci était plein malgré ma réservation donc j'ai été logé dans un hôtel en face qui est en très mauvais état et qui ne vaut absolument pas le prix que j'ai payé. Si j'avais été logé dans l'hôtel initial qui à mon avis est correct en rapport de qualité/prix il n'y aurait pas eu de problème mais celui où l'on m'a envoyé est vraiment lugubre et mal fréquenté. Vraiment décevant! Et je n'étais pas le seul à avoir souffert du surbooking! ##### Olivier ### 10/10 Excellent #### lene, viena Aug 28, 2014 Liked: Cleanliness, staff & service, room comfort #### very kind service. in reception, he is really kind to infrom. ##### lene ### 4/10 Poor #### carolien poppink, zeist Aug 17, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### prettige mensen met sjofele kamer We kwamen aan en kregen een sjofel kamertje met een soort kampeerbedje naast het eenpersoonsbed geschoven. Dit terwijl we een kamer met zicht op zee hadden geboekt, die er op de foto heel aangenaam uitzag. Die kamer was al vol. Na onderhandeling kregen we een gratis ontbijtje aangeboden. Geen zin om verder te zoeken naar een ander hotel. Wat wel heel fijn was, was de ontspannen sfeer in het hotel. Ook het diner was er heel lekker. Het was namelijk geheel traditioneel grieks eten, dat de mensen thuis ook eten. Prettig familie die het hotel runt. Zeker als je alleen reist, kan je hier nog prima aanspraak hebben, waardoor het sjofele karakter van de kamer weer wat werd goedgemaakt ##### carolien poppink ### 4/10 Poor #### Verified traveller Aug 16, 2014 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Geen aanrader Er waren serieuze mankementen aan de kamer waarin ik verbleef. De kwaliteit van het matras was ronduit slecht. Warm water tijdens douchen was vaak niet voor handen, de douchekop moest ik noodgedwongen zelf vast houden en er was geen douchegordijn aanwezig. Dit leverde vaak een waterbalet op. Het hotel is slecht geïsoleerd, alles is te horen, waardoor je nachtrust ernstig wordt verstoord. Een pluspunt is de vriendelijkheid van het personeel. Je wordt geholpen door een familie, en je hebt een soort campinggevoel. ##### Verified traveller ### 6/10 Okay #### Pedro, Bilbao Aug 2, 2014 Disliked: Cleanliness, staff & service #### "Hotel economico para Dormir y Ducharse" La dueña es encantadora, el hotel es grande y con piscina y situado a las afueras de Heraklion, a 100 mts de la carretera que va a todos los destinos posibles. \* Estancia : Tres días, en una habitación situada en un 3º piso (635) y a la cual había que subir por las escaleras (sin ascensor). \* La habitación es grande y espaciosa y equipada con Aire Acondicionado (gratis), una cocina "básica" y un cuarto de baño. ¿Que es básico para la gente?? Disponía de armarios (bien), frigorifico (bien), fregadero (bien) y campana extractora de humos (bien). ¿Y LA COCINA? o ¿un triste micro ondas? Pues NO, no tenia ninguna de las dos. Obvio es que no pudimos cocinar. (tampoco había platos, tenedores, cazuelas o sartenes, claro...) He de decir que a 100 mts hay un magnifico restaurante " GRAND" que nadie se deberia perder (IMPRESIONANTE) por sus enormes raciones, excelente comida y barato. - Baño : Pequeño, antiguo y viejo. equipado con solo 2 pastillas de jabón pequeñas para las manos . \* Hotel : Grande, con servicio de comidas y cenas y PISCINA (a la cual en ninguno de los 3 dias se le cambio el agua - al marcharnos estaba sucia y amarilla - verdosa) pero es grande y soleada. \* Resumiendo : Hotel economico 32 €/dia a finales de Julio que cumple con su funcion. "Dormir y Ducharse " ##### Pedro ### 4/10 Poor #### Liguse Jul 29, 2014 Disliked: Staff & service, property conditions & facilities, room comfort #### Less then expected, even for that low price Not very impressed with the hotel. Situated in an industrial area, extremely uncomfortable beds, breakfast ok. ##### Liguse ### 6/10 Okay #### Verified traveller Jul 28, 2014 Disliked: Staff & service, room comfort #### Moyen Suffisant pour une nuit de passage mais pas plus... 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