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Overview of Metropole Urban Hotel

Photo gallery

Balcony
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
View from Room
In-room safe, individually decorated, individually furnished, desk

Metropole Urban Hotel

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationAgia Ekaterini Church2 min walk
    Popular LocationSt. Minas Cathedral2 min walk
    Popular LocationMorosini Fountain4 min walk
    AirportHeraklion (HER-Nikos Kazantzakis)24 min drive

Choose dates to view prices

Deluxe Double or Twin Room, Balcony

5/5 guest room rating
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

5/5 guest room rating
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Standard Double or Twin Room

4.2/5 guest room rating
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double or Twin Room, City View

5/5 guest room rating
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, City View

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Room (Promo)

5/5 guest room rating
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

Heraklion

Located in Heraklion, Metropole Urban Hotel is in the city center. Historical Museum of Crete and Natural History Museum of Crete are cultural highlights, and some of the area's notable landmarks include Venetian Walls and Heraklion Loggia. Don't miss out on a visit to Dinosauria Park. Guests love the hotel's central location.
Popular Location

What's nearby

  • Agia Ekaterini Church - 2 min walk
  • St. Minas Cathedral - 2 min walk
  • Morosini Fountain - 4 min walk
  • St. Mark's Basilica - 4 min walk
  • Vikelaia Municipal Library - 4 min walk

Getting around

  • AirportNikos Kazantzakis Airport (HER) - 24 min drive

Restaurants

  • Samaria Delizioso — 3 min walk
  • Veranda — 3 min walk
  • Cafe rinokeros — 3 min walk
  • Via Pastarella — 3 min walk
  • Route 66 — 4 min walk
View in a map

About this property

Metropole Urban Hotel

4-star hotel, walk to Heraklion Archaeological Museum
A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a meeting room. All 24 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.
Metropole Urban Hotel offers 24 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional sanitization guidelines of Health First (Greece)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 8 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Business services

  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

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The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: EUR 8 per day
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1101454

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Can I cancel my reservation for free at Metropole Urban Hotel and receive a full refund?
Yes, Metropole Urban Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Metropole Urban Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Metropole Urban Hotel ?
As of Jan 26, 2021, prices found for a 1-night stay for 2 adults at Metropole Urban Hotel on Feb 16, 2021 start from CA $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Metropole Urban Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Metropole Urban Hotel ?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Metropole Urban Hotel ?
Check-out is at 11:00 AM. Late check-out is available for EUR 30 (subject to availability).
Where is Metropole Urban Hotel located?
Located in the heart of Heraklion, this hotel is within a 5-minute walk of Morosini Fountain and Heraklion Loggia. Historical Museum of Crete and Heraklion Archaeological Museum are also within 10 minutes.
4.6
Wonderful
Rating 5 - Excellent. 38 out of 59 reviews
5 - Excellent 64%
Rating 4 - Good. 17 out of 59 reviews
4 - Good 29%
Rating 3 - Okay. 3 out of 59 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 59 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 59 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for the price! Excellent service, and central location.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit sites good service
Stayed 3 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, wonderful surrounding, very quite, View from the balcony was perfect
Stayed 3 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice hotel, good breakfast, helpful staff. Would book again.
Stayed 1 night in Oct 2019

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