Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas

Reviews of Blue Bay Resort Hotel

4 out of 5
Blue Bay Resort Hotel
Agia Pelagia, Malevizi, Crete Island

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 71 reviews" "
Rating 8 - Good. 26 out of 71 reviews" "
Rating 6 - Okay. 13 out of 71 reviews" "
Rating 4 - Poor. 5 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with group
Very good
Stayed 7 nights in Sep 2023
Response from Korinna on Oct 18, 2023
Dear Ryan,Thank you for taking the time to leave us a 5-star review on Expedia. We are delighted to hear that you had a very good experience during your stay at the Blue Bay Resort Hotel.Your feedback is greatly appreciated, and it serves as motivation for our team to continue providing exceptional service and memorable experiences to our guests. If you have any specific comments or suggestions that you'd like to share, please feel free to let us know. Your input is valuable in helping us further improve.We hope to have the pleasure of hosting you again in the future. Until then, safe travels and best wishes!Warm regards,The Blue Bay Resort Team

2/10 Terrible

David

Stayed 1 night in Aug 2023
Response from Korinna on Aug 30, 2023
Dear David,Thank you for taking the time to share your feedback regarding your recent experience at the Blue Bay Resort Hotel. We value all feedback, as it helps us continually improve our services and provide the best possible experience for our guests.We're truly sorry to hear that your stay fell short of your expectations, as indicated by your rating. We would greatly appreciate any additional details you could provide about your stay, as your insights would be invaluable in helping us identify areas that require attention.If you encountered any specific issues during your visit, we sincerely apologize for any inconvenience you may have experienced. Our team is dedicated to ensuring that our guests have a comfortable and enjoyable stay, and we deeply regret any shortcomings you encountered.Please know that we take your feedback seriously and are committed to addressing any concerns you might have. If you would be willing to share more about your experience, it would greatly assist us in our efforts to enhance our services.Once again, we apologize for any inconvenience you experienced and appreciate your willingness to share your thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more satisfying stay.Kind regards,Guest Relations TeamBlue Bay Resort Hotel

4/10 Poor

Zarhe

Travelled with group
Liked: Property conditions & facilities
As a all inclusive resort. You have to pay for towel for the pool area, safe in the room, Orange juice at the buffet, room are far away to the main building (10 minutes waking distance)…….
Stayed 9 nights in Aug 2023
Response from Korinna on Aug 30, 2023
Dear Zarhe, Thank you for your inquiry about our resort's room categories and the details of our all-inclusive program. We take pride in offering a wide range of room options to cater to different preferences and needs. Our accommodations are available in both the main buildings and annex buildings, which are situated within a distance of 50m-250m up- or downhill from the main buildings due to the unique slope location of our resort.Each room category is thoughtfully described to provide you with a clear understanding of the features and amenities it offers. We understand that details matter, and that's why our descriptions are thorough, ensuring that you can make an informed decision based on your preferences.Regarding our all-inclusive program, we want to emphasize that not all all-inclusive programs are the same. At our resort, we strive to provide an exceptional all-inclusive experience that goes beyond the standard offerings. We offer a comprehensive package that includes a variety of amenities and services, ensuring you have a comfortable and enjoyable stay.However, we'd like to clarify that certain services might not be covered by the all-inclusive package. For instance, extras such as pool area towels, in-room safes, and certain premium beverages might incur additional charges. We want to ensure transparency and provide you with flexibility, allowing you to tailor your experience according to your preferences.Regarding room locations, we acknowledge that due to the unique layout of our resort, some rooms are situated at a distance from the main building. This is a result of the natural slope of the landscape. We offer this variety to accommodate different preferences—some guests might prefer the tranquility and scenic views of the annex buildings.We appreciate your interest in our resort and hope this information clarifies our offerings and the details of our all-inclusive program. Should you have any further questions or require additional details, please don't hesitate to reach out. We're here to ensure your stay meets your expectations and preferences.Warm regards,Guest Relations Team of Blue Bay Resort Hotel

6/10 Okay

aurelie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not a 4 stars hotel
Doesn't feel like a 4 stars hotel at all, room decor inexistant, dated bathroom. The food was really not something special, just alright, and the drinks of the all inclusive disappointing. Not what I expected
Stayed 3 nights in Sep 2022

8/10 Good

Gerwald

Liked: Cleanliness, staff & service
Disliked: Amenities
Staying at this hotel is amazing. The location of the cliffs of Agia Pelagia is probably one of the best sights on the island. Also the staff os very helpful and friendly and gives you a 5 star treatment. Only downside are the rooms. If you book a cheap room in the side building, please make sure you bring earplugs. The walls are very thin, and you can hear other people in the rooms and around the building very well!
Stayed 4 nights in Sep 2022

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so wonderful!
Stayed 8 nights in May 2022

10/10 Excellent

Dimitra, Mount Kisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, helpful polite . The food in the buffet was great ! We drove around the town and the food was not as good as the buffet in the resort, they had a verity of food. I highly recommend this resort. The surrounding area is all resorts. The beach area has cute shops with reasonable prices.
Stayed 8 nights in May 2022

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely break!
Such a lovely break. Stayed here for 6 nights with my husband and 2 children. Can honestly say it was great. Staff friendly and helpful-learned our names, lovely to our children. The food was great- lots of options and well thought out. Little pebble beach a few minutes walk. I would say if you have any mobility issues be cautious as the hotel is set on a hill, lots of steps. Would definitely recommend!
Stayed 6 nights in Oct 2021
Response from Korinna A. on Nov 1, 2021
Dear Eugenia, "Kalimera" - Good Morning from the island of Crete! What a pleasure to know you have had a lovely break and joyful moments with your family. We are thrilled to know that our teams had a positive impact on your holiday stay, too. Thank you for taking the time writing and sharing this review with us and other interested travellers. We would be honored to welcome you back, whenever returning to Crete. Stay safe and be well! Customer Relationship Department Blue Bay Resort Hotel

10/10 Excellent

Kwok Cheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel for relax near Heraklion
10min walk to a beach where there are some restaurants and supermarkets. 10min drive to a PADI diving center. You can also relax by the pool. The full board price is 25 euro per day which is quite reasonable. You can also enjoy the sunset in the bar!
Stayed 5 nights in Jul 2021
Response from Korinna A. on Jul 26, 2021
Truly the location of the Blue Bay Resort Hotel is an ideal place for excursions throughout the island and activities in the surrounding. Within the resort one may relax and unwind. Thank you for acknowledging this. We shall be happy to welcome you again, whenever returning to Crete!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located a couple hundred feet above the sea, has a great view of the small cove. Great restaurant with indoor/outdoor seating overlooking the water.
Stayed 1 night in Jul 2021
Response from Korinna A. on Jul 26, 2021
It was our pleasure to be your host and we ae thrilled to know you have spent a entirely satisfying vacation with us. Thank you for sharing this here!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff Lovely place for family holiday Superb food choices
Stayed 7 nights in Aug 2019
Response from Korinna on Aug 16, 2019
Dear valued Guest, "Kalimera" - Good Morning! Thank you so much for chosing the Blue Bay Resort hotel. Your recommendation is highly appreciated and we are happy to know you have spent a memorable vacation. We would be honoured to welcome you back in the hopefully near future. Yours faithfully, Korinna A. Hotel Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Bay resort holiday
Lovely resort, a bit remote, but if you want a relaxing time then it’s perfect. Only 30 minutes to Heraklion airport by taxi and slightly longer to the town by local bus. Good choice of pools and plenty of available sun beds. Stayed all inclusive and the choice of food and drink was good. There was a fair selection of evening entertainment on site. Would visit again.
Stayed 5 nights in May 2019
Response from Korinna A. , Hotel Manager on May 30, 2019
Dear Simon, Thank you for choosing and rating your recent holiday at the Blue Bay Resort Hotel. It was our pleasure to host you and we are happy to know that you have spent a relaxing time with a good choice of pools, plenty of sunbeds available, a good choice of food and drink along with a fair selection of evening enternaiment. We would be honored to welcome you back in the hopefully near future. Yours faithfully,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second visit to this resort and I cannot praise it enough. Staff are wonderful. Hotel so clean food amazing. Can't think of anywhere else I would rather stay
Stayed 7 nights in May 2019
Response from Korinna A. on May 17, 2019
Dear valued Guest, "Kalimera" - Good Morning from Blue Bay Resort Hotel! We would like to express our gratitude for your preference in selecting Blue Bay Resort hotel as your holiday destination. Comments like yours keep us motivated in our passion to create unique memorable experiences for each of our guests and to continuously improve our service and facilities. Words cannot described how happy we are to receive your fantastic feedback. It is such a pleasure to discover that Blue Blue Bay Resort hotel exceeded your expectations and created truly unforgettable experience for you. We have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of service excellence. Please consider the Blue Bay Resort hotel to be your home away from home. We are looking forward to welcoming you back in the future. Yours faithfully, Korinna A. Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great resort holiday.
This resort offers nice rooms with effective air-conditioning, and a good all-inclusive package. The food is nicely prepared and there's quite a bit of variety. The setting is attractive and quiet, and the beach is close. The multi-lingual staff are pleasant and helpful. Evening entertainment is reasonable. There is limited car parking at the resort, but if the car park is full you can park in the road. Heraklion and Knossos are 30-40 minutes' drive away. The gym can get a bit warm, as they are frugal with the air-con, but it is otherwise not bad at all. This is a very good resort with no major flaws. You can eat well, relax and explore without any stress. Obviously, nothing is perfect, and there are few areas in which Blue Bay could improve- bearing in mind the very high quality of most of its offering, and the fact that there are more expensive options. Firstly, the wi-fi is only in the lobby, and can get slow at times. Secondly, some of the rooms are in buildings that leave you needing to climb a number of steep stairs to get to the main complex. Thirdly, one or two of the sports facilities need improvement: the tennis court is a rough tarmac court with a basketball hoop on the baseline at each end (so you can't hit serves or overheads from the middle!), and the miniature golf has about 5 holes, some of which are covered in tree debris. Finally, there are few English language TV channels-- but then you don't go there to watch TV!
Stayed 7 nights in Jun 2018
Response from Korinna A on Jul 30, 2018
Dear valued Guest, “Kalimera” –Good Morning from Blue Bay Resort Hotel! We greatly appreciate the time you have taken to provide us and other interested travelers with your feedback. It is a pleasure to read that you appreciated your room, the effective air-conditioning and the all inclusive package, but also the food and its variety. We are thrilled that you found our multi-lingual staff pleasant and helpful. Your warm words are as welcome as your constructive criticism and we are happy to inform you, that we have already made improvement and attached the remote control of the gym to the wall, so that guests can adjust to their needs. It is of our main goals to consistently provide customer satisfaction and comments as yours are very important to us. The entire team offers distinguished services to make our guests stay an enjoyable holiday and we hope you will join us again in the future for more of our traditional hospitality that we pride ourselves in delivering with our guest services. It was our pleasure to host your holiday and it would be our pleasure if we had the chance to welcome you back soon. Yours faithfully, Korinna A Hotel Manager

10/10 Excellent

zulu, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel for a family holiday
We returned almost a week ago after having a fantastic holiday at this hotel. The staff are very welcoming, hotel is kept clean, wide range of food available, always managed to get a sunbed, nice walk to three beaches. Various evening entertainment, the kids enjoyed some of the daytime activities. All in all we would love to return to this hotel!
Stayed 10 nights in Aug 2017
Response from Korinna Alexandri on Jun 17, 2018
We would love to welcome you back, Dear valued Guest! We appreciate you taking time to share your valuable feedback as it is essential in our continuous efforts to improve on our services and offerings. It is also with pleasure to hear that our sumptuous offerings and excellent hospitality have left a wonderful impression on you. We hope to have the opportunity to welcome you again in the near future. Thank you for recommending Blue Bay Resort hotel and for sharing with other interested travelers. Yours sincerely, Korinna Alexandri Hotel Manager

8/10 Good

bharat, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD ATMOSPHERE WITH SEA VIEW BEAUTIFUL

10/10 Excellent

Pozi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very pretty hotel
The stuff was amazingly friendly and the ho Ospitality was great the food is tasty and has a variety of food
 The view of the sunset from the room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hire a Car!
Lovely 10 days at Blue Bay all inclusive. The hotel itself and the quality of the service was great. Nothing was too much trouble for the staff and they should be commended for their efforts. The food was up to a good standard and there was a decent amount of choice. Bob Marley got a bit repetitive every morning on the pool bar sound system but only a minor thing.

8/10 Good

dave, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean friendly
Only down side was poor wifi and not much around hotel

4/10 Poor

Renu , north london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
feedback
Not great! There was no air conditioning in the dinning area Inspite of temperatures up to 26 c and above . so we had to eat while we sweated buckets! There was no air conditioning in the reception area where there was wifi ! The rooms had no supply of toiletries luckily we had carried ours! No tea or coffee making facilities and the mini bar was not stocked! I a very surprised it was rated 4 stars ! Just a budget hotel! Please don't rate it 4 star!

8/10 Good

Charles, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, choose your room carefully.
Had a lovely week. We were on B&B terms although most of the hotel seemed to be on an all inclusive basis. Breakfasts were ok, reasonable selection, seen worse. We had quiet rooms in a annex up the hill from the main hotel. Just as well as the permanent disco music blaring out around the main pool would have been very disturbing. We had to ask the hotel staff to do a few minor things but they responded well. Great views across the bay.

4/10 Poor

Linda, Spetses Greece

Liked: Cleanliness, staff & service, room comfort
Not authentic Greece
As an English/ Greek couple using the hotel to attend a wedding and also to celebrate our own wedding anniversary, it was disappointing to find a hotel which was denying Greece. We only found one member of staff who spoke Greek at reception. From the hotel site we were certainly not expecting a package holiday type hotel where pool beds are grabbed at 8 oclock in the morning. The resort was described as a 'small lovely village' and 'authentic Greece' but Russian was the main language and the 'village' was a series of bars/restaurants right on the sand. Only the beach umbrellas of the famous Mononaftis bay were visible from the hotel due to the square, cement buildings built on the hillside in front. Wi-Fi reception was only available if you hung off the balcony ( a fact known to the staff) and our Superior Sea view only had a sea view if you stood up, since the balcony wall was made of stone! So a relaxing evening at our Sea View room was really spent looking at the sky or leaning over the balcony. Having said that, the staff at the hotel were superb - particularly Maria at Reception and Alex at the bar.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Bad managment and lots of restrictions in all-incl
The staff is great, management is awful!! And there are lots of restrictions in the all-inclusive.

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Очень вкусно отель!У нас был номер с шикарным видом на море!!!Еда вкусная,персонал ,расположение!Машина необходима!
Stayed 2 nights in Sep 2023
Response from Korinna on Nov 3, 2023
Russian:Спасибо большое за ваш отзыв! Мы рады, что вам понравился наш отель и что вы насладились видом на море, вкусной едой и обслуживанием. Наш персонал всегда старается обеспечить комфорт и радость нашим гостям. По поводу автомобиля, мы соглашаемся, что на Крите машина может быть полезной для исследования острова и увидеть больше интересных мест. Надеемся видеть вас снова!English:Thank you very much for your review! We're delighted that you enjoyed our hotel and that you liked the sea view, delicious food, and service. Our staff always strives to provide comfort and joy to our guests. Regarding the car, we agree that on Crete, having a car can be useful for exploring the island and discovering more exciting places. We hope to see you again!

10/10 Excellent

Gerwald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best service in the hotel! As I took the first step in the hotel the staff recognized me immediately from a previous holiday I had in the hotel. They offered us multiple options for a free room upgrade, they gave me a golden bracelet as a returning guest and they carried our luggage. I stayed in many hotels but never received a service like this. A big thank you to the staff for their hospitality!
Stayed 4 nights in Oct 2023
Response from Korinna on Oct 18, 2023
Dear Gerwald,Thank you for sharing your exceptional experience with us and for choosing to stay with us once again at the Blue Bay Resort Hotel. We're overjoyed to hear that you received the best service during your recent visit.Our team takes great pride in making our returning guests feel truly valued and appreciated. It's heartwarming to learn that you were recognized from a previous visit and were offered multiple options for a free room upgrade. We're thrilled to have had the opportunity to present you with a golden bracelet as a token of our gratitude for your loyalty. It's our way of saying "welcome back" in a special and memorable way.Your kind words will be shared with our staff, who will be equally delighted to know that their efforts in providing exceptional service made your stay with us so enjoyable.We genuinely appreciate your continued support, and we can't wait to welcome you back for another fantastic stay in the future. If there's anything specific you'd like during your next visit, please do let us know. We're here to make your experience even more remarkable.Warmest regards,The Blue Bay Resort Hotel Team

10/10 Excellent

Quirin Korbinian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023
Response from Korinna on Oct 18, 2023
Dear Quirin Korbinian,Thank you for taking the time to leave a 5-star review on Expedia. We're thrilled to see that you had such a positive experience during your stay with us at the Blue Bay Resort Hotel.Your feedback means a lot to us, and it inspires our team to continue delivering exceptional hospitality and service. If you have any specific comments or recommendations you'd like to share, please don't hesitate to reach out. We always value the thoughts and suggestions of our valued guests.We look forward to welcoming you back in the future. If there's anything more we can do to make your next stay even better, please let us know.Warm regards,The Blue Bay Resort Hotel Team

10/10 Excellent

Emelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Korinna on Jul 18, 2023
Dear Emelie,Thank you for taking the time to share your feedback and giving us a perfect rating of 10 out of 10 on Hotels.com! We are absolutely thrilled to learn that you had a wonderful experience during your stay at Blue Bay Resort.It brings us immense joy to know that you were pleased with the various aspects of your visit. We are glad that our hotel met your expectations and that you found everything to your satisfaction.Our team works diligently to create a warm and welcoming atmosphere, ensuring that every guest feels comfortable and well taken care of. Your kind words about our service and facilities motivate us to continue delivering exceptional hospitality.We appreciate your support and trust in choosing Blue Bay Resort for your stay. If you have any suggestions or if there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.Once again, thank you for your lovely review, and we look forward to welcoming you back soon for another unforgettable experience!Warmest regards,Management & Teams of Blue Bay Resort Hotel

10/10 Excellent

Marlies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn dat er meerdere zwembaden zijn en voldoende ligbedden. Het all-in concept is erg ruim en het personeel is echt heel aardig. Iedereen in Griekenland overigens, maar in het hotel nog een beetje extra.
Stayed 5 nights in Sep 2022

10/10 Excellent

NIcole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal; toll ausgestattete Zimmer; Ausblick aufs Meer; Zimmer und Poolanlagen sauber; Essen abwechslungsreich und gut
Stayed 4 nights in Aug 2022
Response from Korinna A. on Aug 18, 2022
Liebe NIcole, es war uns ein Vergnügen Sie bei uns begrüßen zu dürfen und wir nehmen mit Freuden zur Kenntnis, dass Sie sich rundum wohl gefühlt haben. Mögen diese positiven Urlaubserinnerung Sie noch lange in Ihrem Alltag begleiten. Unseren besten Dank, dass Sie sich für das Blue Bay Resort Hotel entschieden haben. Mit besten Grüßen, Gästebetreuung

8/10 Good

Guido

Liked: Cleanliness, staff & service
Das von uns gebuchte Zimmer war sehr geräumig aber leider ein wenig in die Jahre gekommen.
Stayed 7 nights in Sep 2021
Response from Korinna A. on Sep 28, 2021
Lieber Guide, "Kalimera" - Guten Morgen aus dem sonnigen Kreta! Vielen Dank, dass Sie sich für einen Aufenthalt im Blue Bay Resort Hotel enschieden haben, den Sie hier bewerten. Ihre konstruktive Kritik ist ebeno geschätzt wie Ihre Weiterempfehlung. Es war uns eine Freude Ihr Gastgeber sein zu dürfen und würden uns freuen nochmals in diese Rolle treten zu können. Bleiben Sie gesund und munter. Herzlichst, Gästebetreuung

10/10 Excellent

federica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale accogliente, disponibile sempre sorridente. La posizione della struttura offre un panorama splendido. La posizione della nostra camera (quadrupla delux vista mare) super top!
Stayed 14 nights in Aug 2021
Response from Korinna A. on Sep 1, 2021
Dear Federica, “Kalimera” – Good Morning from the sunny island of Crete! Thank you so much for taking the time to leave this lovely feedback We are happy to know you have spent a memorable holiday at the Blue Bay Resort Hotel! It is our sincere passion ensuring all of our guests experience the extraordinary -- now more than ever! Guest feedback means the WORLD to our team who come in every day hoping to share this passion. Please know guest feedback is shared amongst all team members and will be truly elated to know they played a role in guaranteeing your special stay. We cannot wait to welcome you back to the Blue Bay Resort hotel, and know you will absolutely love the traditional Cretan hospitality, always available with a smile, the splendid views and the de luxe room. Faithfully yours, Guest Relations Department Blue Bay Resort Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hôtel magnifique ! Le personnel au complet est tout simplement gentil et professionnel ! On es au petit soin pour vous et d'une hospitalitée inégalable à d'autre endroits ! Nous avons passé un moment fabuleux et la chambre avec jaccuzzi étais superbe ! Le buffet est formidable ! L'ambiance au top ! Bref merci pour ce super moment passé en crête ! Nous reviendrons c'est sur !!!!!!
Stayed 3 nights in Jul 2021
Response from Korinna A. on Jul 26, 2021
Google Translation: Nous sommes ravis d'apprendre que vous avez apprécié votre temps avec nous! Merci d'avoir pris le temps de laisser ces commentaires merveilleusement positifs et d'avoir reconnu l'emplacement de l'hôtel, votre chambre, l'équipe, la nourriture et l'atmosphère générale.

6/10 Okay

Verified traveller

Stayed 5 nights in Sep 2019
Response from Hotel Manager on Oct 9, 2019
Dear valued Guest, "Kalimera" - Good Morning from Blue Bay Resort Hotel! We thank you for choosing our establishment for your recent vacation. Please feel free to contact us at the front desk or with further details in a private message for any assistance you may need as well as with any constructive criticism you may want to share. Yours faithfully, Korinna A.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Det er en dejlige sted til familie med børn og ikke så godt for de unge og voksen folk Det er også meget dyrt at tage bus for de faciliteter er i nærhed af hotellet Man skal ikke rejse om sommeren fordi der er meget varmt
Stayed 7 nights in Aug 2019
Response from Korinna A. on Aug 21, 2019
Dear valued Guest, “Kalimera” – Good Morning from Blue Bay Resort Hotel! It was our pleasure to host you and we thank you for sharing your thoughts. Sure the Blue Bay Resort is an ideal place to spend a relaxing vacation in a quite surrounding. 3,80€ for a bus ride to Heraklion, the capital of Crete, which is in distance of about 23kms from the hotel is most likely understood as fair to cheap rate. However, your criticism is as welcome as the time you have taken to write this review. Crete is a middle distance and summer location, which is not frequented by tour operators providing package holidays during winter time. Nevertheless, the spring and autumn months each year are not as hot as high season months can become. Thank you for choosing the Blue Bay Resort hotel for your recent vacation. We should be pleased welcoming you back whenever returning to Crete. Yours faithfully, Korinna A. Hotel Manager

8/10 Good

Nanou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres agréable
Site magnifique, hôtel confortable.
Stayed 1 night in May 2019
Response from Korinna A. Hotel Manager on Jun 10, 2019
Dear Nanou, "Kalispera" - Good day from Blue Bay Resort Hotel! We are happy to know you have spent a memorable holiday. It was our pleasure to host you and we look forward to welcomg you again whenever returning to Crete. Yours faithfully,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enchantes de notre sejour au Blue Bay. Accueil agreable, personnel tjs tres souriant, essayant de parler français, chambre avec belle vue sur mer et piscine, menage quotidien bien fait...et le plus une excellente nourriture très variee...nous sommes enchantes de notre sejour
Stayed 7 nights in May 2019
Response from Hotel Manager on May 21, 2019
Dear Valued Guest, “Kalimera” – Good Morning from Blue Bay Resort Hotel! Thank you for taking your precious time to write and share your experience with us. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and flexible services. It is indeed our pleasure to take care of you. Our people are our most prized assets and it is through comments such as yours do we all, strive to give service straight from the heart. Thank you for your kind words and compliments. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Blue Bay Resort Hotel in the future. Faithfully yours, Korinna A. Hotel Manager

6/10 Okay

Verified traveller

Stayed 7 nights in May 2019
Response from Korinna A. on May 15, 2019
Dear Valued Guest, "Kalimera" - Good Morning from Blue Bay Resort Hotel! We thank you for your feedback and would highly appreciate to get in touch with us in case we can be of any further assistance. All you constcructive comments will be appreciated. Yours faithfully, Customer Relationship Department Blue Bay Resort Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hôtel accueillant mais sans charme.
Hôtel accueillant, le personnel est charmant et serviable mais non francophone. La restauration est correcte mais sans aucun charme. C'est la même chose pour l'environnement extérieure et les piscines. Pour les plages à proximité, c'est les uns sur les autres avec transat obligatoire (10€). Bref pour nous, l'expérience ne sera pas renouvelé.
Stayed 11 nights in Jul 2018
Response from Korinna A on Jul 24, 2018
Dear valued guest, Thank you for choosing the Blue Bay Resort hotel. We are pleased to know you find our establishment welcoming and our staff friendly. However, we want to create an exceptional impression and we therefore really regret you did not make yourself familiar with the hotels surrounding and location prior to your arrival. We hope you will consider staying with us again whenever seeking for a relaxing holiday in a family atmosphere with distinguished services combined with traditional Cretan hospitality. Sincerely yours,

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel confortable prestations de qualité
Hôtel confortable personnel sérieux, disponible, serviable et accueillant. Propreté sur le ensemble du complexe séjour très agréable nous reviendrons certainement dans cet hôtel. Véhicule indispensable
Stayed 7 nights in Oct 2017
Dear Christine, Thank you so much for sharing your review and recommending Blue Bay Resort hotel. It was to our pleasure to host you and we look forward to welcome you back in the hopefully not too far future. Yours faithfully, Korinna Alexandri Hotel Manager

10/10 Excellent

chris, Buchholz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Zimmer,tolle Blick,nettes Personal.
Von Putzfrau bis der Geschäftsführer alle waren soooo nett und bereit zu zuhören auf unsere Wünsche oder Fragen unsere lob oder Kritik. Das gab's nirgendwo auf der anbere hotel bis jetzt wo wir waren.Essen Von feinstem, und mit sehr große Auswahl von unterschiedlichen Ländern.du hast Meerblick sogar auch beim Essen das sagt Alles.ich werde noch mal dahin auf jeden Fall.und ich werde an meine Freunde weiter empfehlen auf jeden Fall.
Stayed 11 nights in Sep 2017
Response from Korinna Alexandri on Oct 15, 2017
Lieber Chris, unseren ganz besonderen Dank, dass Sie Ihr Feedback zu Ihrem Urlaub im Blue Bay Resort Hotel hier veröffentlichen und unser Haus weiterempfehlen. Es war uns eine Freude, dass Sie sich für einen Urlaub bei uns entschieden haben. Wir fühlen uns geehrt Sie wieder begrüßen zu dürfen und hoffen dieser Besuch ist in nicht allzuweiter Ferne. Bis zum nächsten Wiedersehen wünschen wir alles erdenklich Gute! Herzlichst, Korinna Alexandri Hotel Managerin

8/10 Good

Alexia, Sweden

Liked: Staff & service, property conditions & facilities, room comfort
Blue bay hotel
Jättefint hotell där det mesta är toppen. Vi hade ett familjerum i huvudbyggnaden o det var jättefint. Frukosten var kanon. Luncherna sisådär. Ungarna hittade inte så mycket att äta så dem gick ner till poolbaren o åt pizza. Middagarna var toppen. Showerna som dem hade varje kväll var toppen o ungarna var helnjöda. Det negativa var att det var en lång backe ner till havet o det var ganska halt i vattnet då det var stora stenblock i hela området. Att dem inte hade några drinkar. Borde finnas kanske några stycken att välja på. Tråkigt att dem inte spelar grekisk musik då det är det man vill höra när man är där o inte popmusik som man lyssnar på resten av året. Ganska långt ifrån dem fina stränderna ifall man vill se dem. Tog 3 timmar till Elafonissi o lina lång tid till Balos.
Stayed 7 nights in Aug 2017
Response from Korinna on Aug 21, 2017
Dear Alexia, “Kalimera” - Good Morning from Blue Bay Resort hotel! With great pleasure we have read the review referring to your recent holiday stay at our establishment. Your words of praise are as welcome as your constructive criticism is, which for sure we will take to board, especially the hint in regard to Greek music. We would be honored to welcome you back in the future and until than remain, with kindest regards, Korinna Alexandri Hotel Manager

8/10 Good

Kári

Liked: Staff & service, room comfort
Godt hotel, som ligger i stille og roligt område. Søde og rare personale. Mange trapper :(
Stayed 14 nights in Jul 2017
Dear Valued Guest Thank you so much for choosing Blue Bay Resort hotel and taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us, and so glad the hotel suited your leisure needs; our special thanks also for your praise concerning our professional and intuitive staff. We are indeed fortunate that the hotel plays to both rest and recreation travellers. We look forward to welcoming you back to the hotel in the not too distant future. Warm wishes, Korinna Alexandri Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt, rent og komfortabelt hotel
Dejligt hotel. Vores værelse var fantastisk og med ekstra stor altan med skøn udsigt. Gode senge og velfungerende ventilation. Vi var to voksne med tre børn, og der var god plads til alle. Maden var god, men støjniveauet i restauranten var til tider højt pga. aukustikken i rummet. Nærmeste strand (små sten, ikke sand) var lille men dejlig, og som taget ud af en græsk film. Vandet var meget klart og med mange små fisk, og børnene elskede at snorkle der. Alt i alt et sted vi gerne besøger igen.
Stayed 14 nights in Jul 2017
Dear Valued Family! Thank you so much for choosing Blue Bay Resort hotel and taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us, and so glad the room and surrounding was up and beyond your expectations. Your comment regarding noise during service hours in the restaurant has been noted to see which corrective measures can be taken, as we are committed to offering the very best services. We look forward to welcoming you back to the Blue Bay Resort hotel in the not too distant future. Yours faithfully, Korinna Alexandri Hotel Manager

8/10 Good

Durita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2017
Dear Durita, Thank you for taking the time to share your recent experience at the Blue Bay Resort hotel with us. We hope to serve you again whenever your travels bring you are back to Crete. Sincerely, Korinna Alexandri Hotel Manager

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017
Dear Alexander, Thank you for staying with us. We are so happy that you enjoyed your stay at Blue Bay Resort and look forward to having you stay with us again. Yours faithfully, Korinna Alexandri Hotel Manager

8/10 Good

Palle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017
Dear valued guest, Thank you for taking the time to post your recent stay with us. We are delighted to read that you enjoyed your stay and truly appreciate you recommending our property . We hope that we will be able to welcome you back to the hotel in the future. Kind Regards, Korinna Alexandri Hotel Manager

10/10 Excellent

AthenFan, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gepflegtes Hotel
Alles ist gut gepflegt - Putzfeen und Hausmeister wuseln den ganzen Tag herum. Das Personal ist freundlich, hilfsbereit und zuvorkommend. Das Essen ist gut, Buffet zu jeder Mahlzeit sehr umfangreich - jeder Gaumen findet etwas passendes.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
hôtel avec bon emplacement
hôtel avec des bonnes bases pour y séjourner entre 2-4 jours

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
Mukava ja rauhallinen hotelli
Hotelli oli perus siisti, ei mitään luksusta ja ehkä hieman kulahtaneet huoneet. Ympäristö oli aivan mahtava mutta vaatii että on auto, jos ei halua koko reissua olla vain hotelilla. Aamupala oli paras, lounas/iltaruoka aika saman tyylinen. Ruoka oli ok mutta ei sen enempää.

6/10 Okay

Pedro Jose, Pamplona

Liked: Cleanliness, property conditions & facilities, room comfort
un dia en todo incluido
Bien para un día, pero para poco más. Hay resorts mas cercanos a la playa y el todo incluido podría incluir un poco más.
Response from General Manager on Sep 29, 2016
Dear Pedro Jose Thank you for choosing Blue Bay Resort Hotel. It is a pity that the valid all inclusive program did not find your complete satisfaction. Perhaps you expected something different than offered and advertised. It would be our pleasure to make you familiar with the entire services at its complete at one of your next visits to Crete. Kindly rest assured of our best attention at all times. Best regards, Korinna Alexandri Hotel Manager Blue Bay Resort Hotel