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Aquila Atlantis Hotel

Photo gallery for Aquila Atlantis Hotel

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, soundproofing, free WiFi

Overview of Aquila Atlantis Hotel

VIP Access

Aquila Atlantis Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
2 Ygias Street, Heraklion, Crete Island, 71202

Explore the area

  • Popular LocationHeraklion Archaeological Museum2 min walk
  • Popular LocationHeraklion Loggia5 min walk
  • Popular LocationHeraklion Port12 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)5 min drive

Choose dates to view prices

About this area

Heraklion

Located in Heraklion, Aquila Atlantis Hotel is in the city center and near the airport. Koules Fortress and Bembo Fountain are local landmarks, and the area's natural beauty can be seen at Public Gardens of Iraklion and Geoponikos Kipos. Traveling with kids? Consider Natural History Museum of Crete and Watercity Waterpark. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Museum of the Battle for Crete and National Resistance - 1 min walk
  • Heraklion Archaeological Museum - 2 min walk
  • St. Titus Church (Agios Titos Cathedral) - 5 min walk
  • Heraklion Loggia - 5 min walk
  • Heraklion Port - 12 min walk

Restaurants

  • Main Restaurant — 1 min walk
  • Crop — 3 min walk
  • Queen Boutique Desserts — 4 min walk
  • Herbs´Garden — 4 min walk
  • Think Tank — 4 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

About this property

Aquila Atlantis Hotel

5-star family-friendly hotel, walk to Heraklion Archaeological Museum
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 164 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, plasma TVs come with cable channels, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 12 per person
  • 1 restaurant
  • 1 bar/lounge
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 40-inch plasma TV
  • Cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 344 out of 617 reviews
5 - Excellent 56%
Rating 4 - Good. 214 out of 617 reviews
4 - Good 35%
Rating 3 - Okay. 43 out of 617 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 617 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 617 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent.Staff helpful and professional, rooms clean, spacious and comfortable.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, hotel very clean would happily stay there again.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Not a 5 star hotel
Disappointing but worth the money. First of all this is not a 5* hotel. Beds very comfortable though and we got upgraded, as VIP gold member so that was nice. The amenities in the room are limited (only shower gel, no conditioner or body lotion). Only 2 towels per guest (one large one medium, no small hand towels). We had to request a tea boiler and iron, which is usually already in room. Fitness center was closed even at 6pm. Was not made aware of that upon reservation or checkin. The pool was much smaller than looks in pictures, there was no pool attendant and couldn’t find the pool towels. I you actually have to request them at the Spa, there was no indication for it, i had to ask the gentlemen that brought some food by the pool. Windows are thin and not sound proof, could hear all the street noise. The worst part was the 10€ Food Voucher i was given at checkin. I was not told any specific conditions to use it. I ordered in room appetizers that totaled 7,5€, made sure I checked with the person on the phone that i could use it on it and they approved, checked again upon delivery and they confirmed again. Upon checkout, the reception first took the voucher and told me i was all set, and then as I was waiting in the lobby came back to tell me I actually had to pay, and that it was only valid on 15euros minimum purchases. I told then repeatedly in good faith i had not been made aware of these specific conditions, but they ignored it. Not guest orie
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Perfect hotel for a city break
Great stay for two nights in this well located hotel ,only 300 metres from the old town centre and port.
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021