Check-in/check-out kiosk

Reviews of Scandic Espoo

4 out of 5
Scandic Espoo
Nihtisillantie 1, Espoo

Reviews

8.0

Very good

Rating 10 - Excellent. 74 out of 362 reviews" "
Rating 8 - Good. 203 out of 362 reviews" "
Rating 6 - Okay. 74 out of 362 reviews" "
Rating 4 - Poor. 9 out of 362 reviews" "
Rating 2 - Terrible. 2 out of 362 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Fabrizio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and warm
Stayed 1 night in Feb 2024
Response from Samuli on Mar 8, 2024
Hello Fabrizio,Thank you for your recent stay and review. We are glad to hear you enjoyed your time with us and we look forward to your next visit!Best regards,Samuli, Hotel Manager

10/10 Excellent

Rania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Samuli on Dec 20, 2023
Hello Rania,Thank you for your five stars review. We are so glad to hear you enjoyed your time with us and we look forward to your next visit!Best regards,Samuli, Hotel Manager

6/10 Okay

Sirje

Travelled with family
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2023
Response from Diana - Vastaanottopäällikkö on Jul 31, 2023
Hei Sirje,mukavaa kun kävitte vieraanamme ja kiitokst arviostanne!Lämpimästi tervetuloa uudelleen vieraaksemme!Ystävällisin terveisin,Diana - Vastaanottopäällikkö

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff overall was by far the most professional hotel staff I have ever had the pleasure to meet. The room was very comforting, perfect size and had everything to make my stay easier. Only complaint is the driveway leading up to the hotel. Many drivers, either Uber or Wolt had issues locating the entrance.
Stayed 13 nights in Apr 2023
Response from Diana - Front Office Manager on May 17, 2023
Hello Sean,Thank you for your stay and for your review! I am so happy to read you enjoyed your stay with us and I will share your kind words about our staff to all our team.Hopefully we will meet again soon here in Scandic Espoo!Best wishes, Diana - Front Office Manager

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2022
Response from Diana - Front Office Manager on Aug 29, 2022
Dear Patricia,Thank you for your stay and for your review!Warmly welcome back to Scandic Espoo!Best wishes, Diana - Front Office Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022
Response from Diana - Front Office Manager on May 7, 2022
Hei, Kiitokset arviostasi! Lämpimästi tervetuloa uudelleen vieraaksemme! Ystävällisin terveisin, Diana - Vastaanottopäällikkö

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet.
I asked for the most quiet room, and judging by the layout of the place, I had been granted my wish. It was definitely quiet. Solid and nice. Only a couple of downsides: the second morning of my stay there was some trouble with breakfast, the restaurant was apparently short-staffed and the buffet was running out of everything with long wait-times. No such problems on my first morning. I had specifically been diligent with hanging my towels to use them again, but although they advertise that the concept started with them, my towels had still all been changed.
Stayed 2 nights in Sep 2021
Response from Otto on Sep 29, 2021
Hello, Thank you for your feedback. I am happy to hear the room was quiet and calm. I apologize about the inconvenience at the breakfast. One of the employees didn´t show up in a shift and this is why there was problems at the breakfast. I would like to wish you a warm and sunny Autumn and I hope we meet you soon again in Scandic Espoo. Best Regards, Otto, General Manager

8/10 Good

Ian

Travelled with family
showing it’s age. really needs a refurbishment. all in all it is fine for a quick stay.
Stayed 3 nights in Jul 2021
Response from Heidi, Front Office Manager on Jul 28, 2021
Hi Ian, Thank you for your feedback. We appreciate it! We were happy to have you here in Scandic Espoo.

8/10 Good

Sita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2021
Response from Otto on Jun 9, 2021
Hello Sita, Thank you for your nice review. I hope we meet you soon again in Scandic Espoo. Best Regards, Otto, General Manager

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short business trip
Stayed 1 night in Mar 2020
Response from Front office on Mar 14, 2020
Dear Paul, Thank you for choosing Scandic Espoo. Thank you also for the review! I am happy to hear you enjoyed your stay with us. We would like to see you here again soon! Best regards, Jasmin, reception

10/10 Excellent

Jani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and comfortable
Everything was great and comfortable, as with previous stays.
Stayed 1 night in Nov 2019
Response from Jasmin on Jan 2, 2020
Dear Jani, Thank you for your excellent review! I am happy to hear thay you enjoy your stay with us! Happy new year! Best wishes, Jasmin/Reception

6/10 Okay

Bethany

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Jasmin/ Receptionist on Jan 9, 2020
Dear Bethany, Thank you for your rating. We want to wish you happy january and welcome again!

10/10 Excellent

Osama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Jasmin/Receptionist on Jan 9, 2020
Dear Osama, Thank you for choosing Scandic Hakaniemi. Thank you also for the review! I am happy to hear you enjoyed your stay with us. We would like to see you here again soon!

4/10 Poor

Farook Zubair

Liked: Room comfort
Disliked: Cleanliness, staff & service
Scandic seems to be going downhill
For 200 Euro a night I expect that the hotel will have clean towels and toilet paper in the room. I shouldn't have to complain 4 times to get these things
Stayed 5 nights in Jun 2019
Response from Diana - Front Office Manager on Jun 20, 2019
Dear Farook, Thank you for your stay and thank you for your review! I am sorry to read we did succeed with the housekeeping up to our standards during your stay. I want to wish you a sunny Summer, hopefully we will meet again soon here in Scandic Espoo! Best wishes, Diana - Front Office Manager

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espoo
Cleanliness is ok, not much going on in the local area unless you go into Helsinki. The hotel sports bar is quite good.
Stayed 2 nights in May 2019
Response from Diana - Front Office Manager on Jun 1, 2019
Dear Adam, Thank you for your stay with us and thank you for your review! I am so happy to read you liked our restaurant KG. I hope to meet you soon again here in Scandic Espoo! Best wishes, Diana - Front Office Manager

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but clean and have all the essentials. Sauna was clean and empty for the most part. Breakfast buffet had lots of healthy options. Seating area was big and well-kept. Overall the hotel was clean, but the restaurant side was not. The restaurant in the hotel was not very clean. In addition, the main chef failed to do appropriate hand hygiene on several occasions - he touched his cap and hair with gloves on and did not change his gloves before returning to food preparation; was eating while preparing food; tasted food he had prepared and did not do proper hand hygiene afterwards. Certainly, several other things I noticed during dinner resulted in I not eating the rest of my meal out of fear that the hygiene practices were not up to standards.
Stayed 2 nights in Sep 2018
Response from Diana - Front Office Manager on Jun 1, 2019
Hello, Thank you for your stay with us and for your review! I am so sorry to read about your experience in our restaurant! I will discuss your feedback with our team members in the kitchen so we can learn from this feedback. I want to wish you a sunny summer and welcome back to Scandic Espoo! Best wishes, Diana - Front Office Manager

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for local business
Stayed at this hotel a few times as good location for local business. Reasonable restaurant and bar but very little to do outside the hotel. WiFi good in room.
Stayed 3 nights in Apr 2019
Response from Diana on Apr 30, 2019
Dear Garry, Thank you for your stay and for your review! I am happy to read you enjoyed your stay with us. We are always happy to tell about things to do and see clode to the hotel in the reception. Have a sunny Spring and hope to see you soon again here in Espoo! Best regards, Diana - Front Office Manager

6/10 Okay

Pirjo

Liked: Staff & service, property conditions & facilities, room comfort
Towel was dirty. I Throw it on the floor but cleaning lady put it back everything else was okay
Stayed 2 nights in Jan 2019
Response from Diana - Shift leader Front office on Jan 21, 2019
Dear Pirjo, Thank you for your stay here in Espoo and for your review! I am so sorry, that the towel was not clean and that it was not changed. I will discuss this feedback with our team so we can improve the quality check of the towels beforehand. Hopefully we will meet again soon here in Scandic Espoo! Best wishes, Diana - Shift leader Front office

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Marie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The first room we got was dirty and the only thing that had been done was the bed. Dirty cups, bathroom was not cleaned.. The bed was comfortable but we would have rather wished for one big blanket instead of 2 small ones. The hotel is rather old and has not been even tried to look a bit better. Also breakfast was not so great as I have experienced in other Scandic hotels.
Stayed 2 nights in Sep 2018
Response from Diana - Shift leader Front office on Sep 16, 2018
Dear Marie, Thank you for your review! I am so sorry that the first room you were checked in to were not cleaned! I will take your wish about 1 big blanket instead of two forward, and it will be considered when the blankets will be changed. Have a sunny Autumn, hopefully we will meet again soon in Scandic Espoo! Best wishes, Diana - Shift leader Front office

2/10 Terrible

lior

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

6/10 Okay

Tom

Disliked: Property conditions & facilities
Pretty Good
Decor is a bit tired, good breakfast but other food was a bit expensive

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good hotel but mainly for business and it is located in a mainly business/industrial area. Restaurant and bar were very good with a decent menu.

6/10 Okay

Johnny

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good location for commuting to Espoo. WIFI good. Great breakfast.

8/10 Good

Martin, UK

Liked: Staff & service, property conditions & facilities, room comfort
Nice, Clean, Scandic, with a Minor Flaw
I've stayed at this hotel before, so I know what I'm getting. It's very efficient and Scandinavian and I like it. The restaurant is a sports bar, which is OK if you like that, which I'm OK with too. Service is by waiter/waitress and on both occasions I used it, there was something slightly lacking. Half an order was missed on one occasion and on the second, the waitress did not attend to me at all until I made myself know some 10 minutes later. There was one minor room flaw this time. Half a cup of tea and a half drunk glass of water were left and not cleared up after I left for business on the first morning. Normally I do this anyway as I go, but I forgot - and so did housekeeping it seems. Not enough to detract much from the hotel, but worth mentioning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was spacious and clean. Their restaurant serves nice American grills and there is a gym. Some say nothing else is nearby but it is good for short stay in Espoo for business travelers.

6/10 Okay

Nishant, London

Liked: Cleanliness
Decent enough for a short stay
A decent hotel for a quick business trip. Breakfast was same old with minimal staff in the hotel. Rooms are adequate.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eugene, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bring food - or check to make sure to check 1st
Restaurant was closed (Sunday afternoon and evening) - nothing to eat anywhere nearby - bad news

8/10 Good

Christian Sørensen, Denmark

Liked: Cleanliness, property conditions & facilities, room comfort
Fine for local business
Everything was as expected, no more, no less.

4/10 Poor

Anonymous

Liked: Staff & service
Not sure why its a 4 Star
Very nice staff and a basic hotel. I have to say that it is over priced and you would expect more for a 4 star hotel. The room is not too bad but I'm not too happy with the overall experience. That said I still had a nice holiday.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for families with children; playroom, swimming pool available and children otherwise well thought of. Kind and helpful personnel. Only minus was that on Sunday the restaurant was not open and there are no other restaurants available close by.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Samuli on Dec 20, 2023
Hello Michael,Thank you so much for your five stars rating. We are glad to hear you enjoyed your time with us and we look forward to your next visit!Best regards,Samuli, Hotel Manager

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rauhallinen
Siisti , rauhallinen hotelli, aamiainen ei ollut kehuttava, puuro raakaa ja vihannekset vanhoja!
Stayed 3 nights in Nov 2023
Response from Samuli on Dec 20, 2023
Hei Jari,Kiitos paljon arviostasi. On mukava kuulla, että pidit hotellimme siisteydestä ja rauhallisesta sijainnista. Samalla on kuitenkin harmillista kuulla, että aamiaisemme ei vastannut odotuksiasi ja tuotteiden laatu oli jättänyt parantamisen varaa. Pahoittelen asiasta koitunutta mielipahaa. Kiitos Jari vielä arviostasi ja tervetuloa pian uudelleen vieraaksemme!Ystävällisin terveisin,Samuli, Hotel Manager

8/10 Good

Lotta

Stayed 1 night in Dec 2023
Response from Samuli on Dec 20, 2023
Hei Lotta,Kiitos paljon arviostasi ja tervetuloa pian uudelleen Scandic Espooseen! Ystävällisin terveisin,Samuli, Hotel Manager

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Durch eine Krankheitswelle der Personal, war das Angebot im Restaurant (Frühstück/Abendessen) sehr eingeschränkt bzw, konnte nicht aufrecht erhalten werden
Stayed 3 nights in Nov 2023

10/10 Excellent

Janet

Stayed 1 night in Oct 2023
Response from Samuli on Oct 23, 2023
Hello Janet,Thank you for your five stars rating. We are so glad to hear you enjoyed your time with us and we look forward to your next visit!Kind regards,Samuli, Hotel Manager

8/10 Good

Sisko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vapaapäivä
Stayed 1 night in Sep 2023
Response from Samuli on Sep 25, 2023
Hei Sisko,Kiitos paljon arvioistasi ja tervetuloa pian uudelleen vieraaksemme!Ystävällisin terveisin,Samuli, Hotel Manager

8/10 Good

Joni

Stayed 1 night in Jul 2023
Response from Diana - Vastaanottopäällikkö on Jul 31, 2023
Hei Joni.Mukavaa kun kävitte vieraanamme ja kiitokst arviostanne!Lämpimästi tervetuloa uudelleen vieraaksemme!Ystävällisin terveisin,Diana - Vastaanottopäällikkö

8/10 Good

Björn

Stayed 1 night in Jun 2023
Response from Diana - Front Office Manager on Jun 30, 2023
Dear Björn,Thank you for your stay and for your feedback!Warmly welcome back!Best wishes, Diana, Front Office Manager

8/10 Good

Eeva-Liisa

Stayed 3 nights in Jun 2023
Response from Diana - Vastaanottopäällikkö on Jun 30, 2023
Hei Eeva-Liisa,Mukavaa kun kävitte vieraanamme ja tuhannet kiitokset arviostasi!Ystävällisin terveisin, Diana - Vastaanottopäällikkö

6/10 Okay

Staffan

Business traveller
Liked: Cleanliness
Hotellet är helt ok, men restaurangen är klart medioker. Frukosten är ok, men middag är inget vidare. Rummen är fräscha men ventilationen/AC verkade inte fungera på mitt rum, inte roligt på sommaren
Stayed 2 nights in Jun 2023
Response from Diana - Front Office Manager on Jun 30, 2023
Hej Staffan,Tack för ert besök och för ert feedback! Jag vill be om ursäkt att ventilationen inte har fungerat som det skall under ert besök och att vi lyckades inte med middagen på restaurangen. Solig sommar och varmt välkommen åter!Med vänliga hälsningar, Diana - Front Office Manager

8/10 Good

Anu

Travelled with group
Liked: Cleanliness, staff & service
Hotelli on ihan ok ja aamupala loistava. Plussaa ilmainen parkki. Ravintolan ruoka oli👌. Hinta laatusuhde ok
Stayed 1 night in May 2023
Response from Diana -Vastaanottopäällikkö on May 31, 2023
Hei Anu,kiitos vierailustanne sekä arviostasi! Mukavaa kun viihdyitte vieraanamme ja ja että päivän tärkein ateria, aamiainen maistui.Toivottavasti tavataan jälleen pian täällä Espoossa!Ystävällisin terveisin,Diana -Vastaanottopäällikkö