Ratings based on 287 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2017
Pros: Convenient to the town of Helena and easy to get to
Stayed at this hotel for a wedding and we enjoyed our experience very much. We would most definitely stay here again
4 out of 5
Recommended
for Everyone
by A verified traveller from edmonton, alberta

Posted 24-May-2017
Nicely decorated, clean, comfortable bed, quiet. Pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with beautiful lobby.

Posted 21-Apr-2017
We loved the lobby. The beautiful staircase really makes you feel very historical. The staff were great. The only thing we had a problem with was hot tub. The chlorine was too much and burned your eyes but the pool was wonderful. It was clean and warm! Room was clean and spacious with up to date bedding.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 6-Mar-2017
It was a good stay my only complaint is the walls/doors are not sound proof so it was noisy until around midnight on a Saturday.
5 out of 5
Recommended
for Everyone
by A verified traveller from ID

Huge hotel

Posted 28-Feb-2017
Pros: Room was huge and a good value. Room had been remodeled and nicely done with the exception listed below.
Cons: Honestly, the toilet seat was like 13" from the floor. Not close to standard height, not even close to chair height. Little kids would love it.
Location: Did not explore the area. It was a stop over night on our way home.
Quiet facility, clean room and updated. Tons of parking, one elevator was out of service but another was available. Staff was friendly and check in was quick and easy.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice Hotel - Service wanting

Posted 24-Feb-2017
Pros: Clean and comfortable
Cons: Let the staff know the proper times for breakfast and then actually serve at that time.
The evening before I was told the breakfast would be served at 6:30 a.m. The morning of, I was told it would be served at 7:00 a.m. At 7:15 a.m. STILL NO BREAKFAST! I had to leave in order to attend my meetings that day. Disappointed for the amount of money I paid!!
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Jan-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Stay for an event

Posted 14-Jan-2017 on Orbitz
Cons: thermostat !!!!!
Very nice Hotel.. Friendly staff, great facilities & what it had to offer... the only negative was that the thermostat.. could not get the temperature to were I wanted it... had to set it 10 degrees higher just to get it close to were it was comfortable...
4 out of 5
Recommended
for Everyone
by A verified traveller from Bozeman, Montana

Overall Good Stay

Posted 2-Jan-2017
Honestly the only negative experience we had with this hotel was the Pool was FREEZING cold. We stayed over Christmas and I expected the pool to be chilly like most hotel pools are however, this was unbearable. The "hot tub" was barely luke warm. The gal at the front desk said the maintenance must have forgotten to turn on the heater. Otherwise, the staff was kind and friendly, the room was clean and comfortable. We would stay here again. :)
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Dec-2016 on Hotels