Ratings based on 91 Verified Reviews

2.9 out of 5
53% of guests recommend
3.1 Room cleanliness
3.7 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller

Posted 11-Sep-2017
The staff was great. Rooms a older but good shape. Breakfast was early and good.
3 out of 5
for Everyone
by A verified traveller from Billings, MT

Stay in Howard Johnson motel in Helena was okay.

Posted 23-Aug-2017
Pros: Location. Breakfast.
Cons: I don't know there is any thing that needs improvement.
Location: Near the Interstate and state highway as well. Easy to find. Did not doing anything nearby.
The room was fine, clean and comfortable. I thought the desk clerk was a bit short with me, not sure what was going on with her.
3 out of 5
by A verified traveller from calgary


Posted 17-Aug-2017
Asked for extra pillow never did get WiFi cuts in and out Pool was cold hot tub to hot
1 out of 5
by A verified traveller from Helena MT

Posted 7-Jul-2017
Pros: Nothing in general
Cons: Everything in general
Light switches (2) didn't work. I was in the dark until I groped around the lamp bases to find switches. The TV controller didn't work. I had to turn the TV on manually and try to find a channel. None popped up. Breakfast was OK. The help at the counter was great.
2 out of 5
by A verified traveller from Idaho

Friendly staff ... Dirty rooms

Posted 3-Jul-2017
Bed linen (sheets/blankets) were dirty. Bathroom smelled of urine and door wouldn't close. Carpets needed shampooed. Room was not fully stocked with bath linens. Food was left in refrigerator from previous guest.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Jun-2017 on Hotels
4 out of 5
by renee

very friendly staff

Posted 12-Jun-2017 on Hotels
The staff was very friendly and helpful. Bed was not the most comfortable but it was clean but dated. Would stay there again.
3 out of 5
by A verified traveller

Get what ya pay for.

Posted 10-Jun-2017
Staff very friendly when they are at the desk (or awake). They did everything. It was a 1 man/women show. The rooms were kind of tattered. Curtains off track, paint where it shouldn't be, mattress formed an obvious "V", breakfast unattended, lids were wrong size for coffee cups. Second night the rooms don't get cleaned at all. No refill on shampoos, coffee,etc, bed not made. We were left 2 towels and old one not taken. But, for the price, it was a place to sleep and shower.
4 out of 5
by Gerald

Alright property but wi-fi was the worst

Posted 9-Jun-2017 on Hotels
This hotel was a great deal for the price the staff was fantastic but it could be cleaner. The gambling games in the onsite casino sucked and the wi-fi was the worst but other than that itc was good
3 out of 5
by Michele

Posted 8-Jun-2017 on Hotels
Dog food in the night stand.