Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromTampa, FL

Central to Downtown

Posted 23-Jul-2016
Pros: The location, cleanliness, price can't be beat.
Cons: I can't think of anything,
Location: Various things mentioned before.
Great little hotel, close to everything. Within reasonable driving distance to numerous sites. Loved the breakfast. Bigg Daddy's across the lot is good, just pricey.
5out of 5
by A verified traveller fromColumbus, GA

Great Place to Stay

Posted 16-Jul-2016
We had a good check-in and check out. The breakfast had good variety. Our room was great for our needs. My son and I needed a good clean place to stay before we undertook an outdoor adventure. I also wanted to give him the treat of seeing an unusual community like Helen.
5out of 5
by A verified traveller fromGeorgia

Great hotel and great staff!

Posted 20-Apr-2016
Pros: Everything! Room, location, breakfast and staff.
Cons: Nothing I would change.
Location: It is in a perfect location for families who want to be in the center of the shops in the Alpine Village of Helen.
I would love to stay at this hotel again. The room was clean and spacious. It is in a perfect location for families who want to be in the center of the shops in the Alpine Village of Helen. I have never stayed at a hotel where every single staff member we came in contact with was great until now. The young man who checked us in was exceptionally friendly and nice. The woman who checked us out was very nice also. A new employee that was over the breakfast bar in the lobby was very nice and helpful. The cleaning staff was the same also. Nice, big selection at the free breakfast bar. I was very pleased with everything about this hotel.
5out of 5
by A verified traveller fromDublin, Ga.

A hidden gem

Posted 9-Apr-2016
Pros: Everything. great price, location, and service.
Cons: Nothing
Location: Hotel is located in the not so busy side of Helen, awesome restaurant next door, and walking distance to miniature golf and ice cream.
The check-in clerk was prompt, courteous, and informative. We booked online and got a great deal, wish we would have booked it for the entire week. We never knew Best Western had these suites, awesome view from the private balcony.
3out of 5
by Mary

This traveller left a rating score only Posted 2-Apr-2016 on Hotels
4out of 5
by Kevin fromWarwick,Ny

Great free breakfast !

Posted 30-Mar-2016 on Hotels
Stayed here while on a section hike on the Appalachian Trail. Room was large and clean- bed was comfy- good value for the price- the best though is the free hot breakfast - waffles eggs-sausage biscuits and gravy!
4out of 5
by D. Alan fromMississauga, Ontario, Canada

Quaint and quiet

Posted 30-Mar-2016 on Hotels
Walkable, quiet community. Bavarian theme to whole town. Unique!
5out of 5
by tracy fromT.J. DENKER

mountain splender in historic helen

Posted 30-Mar-2016 on Hotels
looking to move to area
5out of 5
by A verified traveller

Posted 28-Mar-2016
We stayed 1 night, the room was clean and the staff was very friendly. I would recommend it to anyone.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Mar-2016 on Hotels