Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromGeorgia

Great location

Posted 30-Sep-2016
Great location located near main strip(maybe ten minute walk), and it is also located directly next to Big Daddy's tavern(great place for alcoholic drinks and chicken wings). I would definitely recommend staying here.
5out of 5
by A verified traveller

Nice hotel by downtown

Posted 7-Sep-2016
Excellent location and breakfast - good area to walk and see the main attractions in Helen
4out of 5
by A verified traveller fromFlorida

OK stay

Posted 21-Aug-2016
Room needs some attention and updating . Close to everything.
2out of 5
by A verified traveller

Rooms

Posted 20-Aug-2016
Got a severe headache from odor in room got moved to another room didn't realize till next day that there was dried vomit still on floor where it was not cleaned up from previous guests. I was not offered any refund or discount, very disappointed
5out of 5
by A verified traveller fromMississippi

Very nice hotel close to everything.

Posted 12-Aug-2016
We were only in town for 3 days and the hotel was great.The hotel is close to everything,the staff was great and the room was very clean.We would recommend it to everyone.
5out of 5
by A verified traveller fromGainesboro, TN

Very nice hotel, classy lobby great breakfast.

Posted 4-Aug-2016
Pros: Very nice lobby, good staff and our room was very nice. Great price for all we received.
Cons: Not much, our stay was great and will do it again.
Location: Location gave us easy access to all of the entertainment, everything in town was within walking distance.
Close to all entertainment and easy walking distance to center of a great town.
4out of 5
by A verified traveller fromTampa, FL

Central to Downtown

Posted 23-Jul-2016
Pros: The location, cleanliness, price can't be beat.
Cons: I can't think of anything,
Location: Various things mentioned before.
Great little hotel, close to everything. Within reasonable driving distance to numerous sites. Loved the breakfast. Bigg Daddy's across the lot is good, just pricey.
5out of 5
by A verified traveller fromColumbus, GA

Great Place to Stay

Posted 16-Jul-2016
We had a good check-in and check out. The breakfast had good variety. Our room was great for our needs. My son and I needed a good clean place to stay before we undertook an outdoor adventure. I also wanted to give him the treat of seeing an unusual community like Helen.
5out of 5
by A verified traveller fromGeorgia

Great hotel and great staff!

Posted 20-Apr-2016
Pros: Everything! Room, location, breakfast and staff.
Cons: Nothing I would change.
Location: It is in a perfect location for families who want to be in the center of the shops in the Alpine Village of Helen.
I would love to stay at this hotel again. The room was clean and spacious. It is in a perfect location for families who want to be in the center of the shops in the Alpine Village of Helen. I have never stayed at a hotel where every single staff member we came in contact with was great until now. The young man who checked us in was exceptionally friendly and nice. The woman who checked us out was very nice also. A new employee that was over the breakfast bar in the lobby was very nice and helpful. The cleaning staff was the same also. Nice, big selection at the free breakfast bar. I was very pleased with everything about this hotel.
5out of 5
by A verified traveller fromDublin, Ga.

A hidden gem

Posted 9-Apr-2016
Pros: Everything. great price, location, and service.
Cons: Nothing
Location: Hotel is located in the not so busy side of Helen, awesome restaurant next door, and walking distance to miniature golf and ice cream.
The check-in clerk was prompt, courteous, and informative. We booked online and got a great deal, wish we would have booked it for the entire week. We never knew Best Western had these suites, awesome view from the private balcony.