Ratings based on 433 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromRaleigh, NC

Great hotel,

Posted 16-Feb-2017
I stayed during a business trip and the off season rate was 58.00 in January. The room was very clean and comfortable. The Hotel is located proximate to all the attractions in Helen and within walking distance. Most things were closed in January. There is a nice park behind the hotel on the back street. The staff was courteous and helpful. The breakfast was great, waffles, bacon, sausage, eggs and everything in between. Highly recommended. If your looking for a quiet time in Helen, go in January and February. The place really starts heating up in Spring all the way to Christmas. Book this hotel now if you want to go to the town's Oktober fest in Sept. and October cause reservations go fast for that event.
4out of 5
Recommended
for Everyone
by A verified traveller

Downtown Helen- close to all town activities.

Posted 30-Jan-2017
Pros: Location, free upgrade, fireplace was wonderful as it was extremely cold.
Cons: Morning staff was unfriendly. We requested late check out at noon and by 10:50 we had hotel staff coming in the room, calling, ready for us to go.
Location: Food, gift shops, coffee shops, vineyards, hikes, Anna Ruby Falls was only 15 min away.
We were provided a free upgrade to a king with a suite. We had a fireplace and privacy wall which was great because are daughter came with us. She was able to comfortably sleep on the pull out couch. The location was great and walking distance to downtown helen where we visited local shops, restaurants, and vineyards.
4out of 5
Recommended
for Everyone
by A verified traveller fromGeorgia

Older motel that could use a little upgrading.

Posted 30-Jan-2017
Room appeared clean. Beds comfortable with extra pillows but comforters heavy. Fridge needs mildew cleaned out of it.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice facil

Posted 12-Dec-2016
Easy acess to everything in the little city. You can walk to the city .
4out of 5
Recommended
for Everyone
by A verified traveller

Nice place for a stay.

Posted 9-Dec-2016
Pros: I loved the balcony, and the staff was friendly.
Nice place to stay. The room was ready on time. We stayed in 129 which is an interior access with a balcony. Really enjoyed the balcony, It had 2 chairs that were sturdy enough to hold me comfortably. I am a bigger girl and sometimes the small plastic chairs are scary to sit in, but these were just fine. There is a bar and grill across the street but we didn't here it once the balcony door was shut. They have a good breakfast that is out until 10:30. Eggs, sausage, gravy, biscuits, waffles, cereal, milk, coffee, juice. Will stay again when in the area.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Dec-2016
Cons: I wish the bathroom was bigger and there was a mirror inside instead of on the outside of the door.
The hotel was nice and near downtown Helen as well as restaurants and bars. It was also clean.
3out of 5
by A verified traveller fromUS

Posted 25-Nov-2016
It was alright but was old needing up dating. Breakfast was pretty good,nice location
5out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Nov-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Nov-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller fromUS

Decent

Posted 20-Nov-2016
Friendly & helpful staff. Room clean & comfy. Price reasonable