Hedge End Vacation Packages

On arrival, there was nobody on the reception desk, and after waiting for a short while we had to go and find a staff member to check us in. The rooms whilst dated were clean and comfortable. Having booked a dinner bed and breakfast rate, we were disappointed to find that the dinner options were very limited, due to the hotel being refurbished according to a staff member. Breakfast buffet the following morning was fine, there was a good choice of hot and cold food. The coffee machine was out of beans though and once refilled would not work, which was disappointing. Overall a decent hotel, the main issue being the renovation and an apparent shortage of staff.

The view of Winchester Cathedral from my bedroom was amazing. All of the staff were extremely helpful and positive including promptly resolving air temperature issues in my room. The room was spotlessly clean. But the room felt rather tired with scratched and battered furniture and a dated bathroom. The decor in the bar and restaurant did not reflect the historic location of the building and seemed very generic and unimaginative

Disappointing that extra charges for amenities were applied. Hotel location is not great.

The good: Nice hotel and lovely attentive staff. The bad: Probably my incorrect expectations but was expecting room AC for a 4* The ugly: Brave the unlit path, if you dare, to get to the Chineham shopping centre. No fault of the hotel but Hampshire County Council should sort this out as its an accident waiting to happen!