Heckfield Vacation Packages

Adequate hotel - conveniently located in the centre of Winchester. About 15 min walk from the train station. The bus station is about 5 min away. Lot of good restaurants around especially if you like Nepalese food.The hotel will store your luggage for you if you ask them to. The only thing I didn't like was the pattern on the carpet on the first floor corridor - almost like a route map for robot vacuum cleaners to follow.

Very quiet area and kept very tidy beds need to be updated and a quick lick of paint but we would stay again

We booked the hotel for our honeymoon. We booked a premium room which was in the Annex at the back of the hotel we liked this as it was nice and quiet and a very spacious room. The room was clean and very comfortable. We visited the hotel restaurant on our first night and the food was delicious and service good. Breakfast was tasty each morning and all of the staff were polite and courteous. Would recommend.

Great hotel. Staff were good but let down with restaurant weekend staff that could have done more. I kinda felt they didn't make an effort asking a colleague or finding out to andwer my questions instead of just saying "I don't know" Got my simple request wrong 3 times which was a shame. In the end I didn't insist anymore as I felt will just add to my stress.

Room was compact but ok Clean & warm -visited in December Safe didn’t work which may have been batteries but was an overnight stay so not a big issue Found bfast strange -started with fruit juice, cereal, toast & croissants -the latter usually served after full English. I found a hair in my scrambled egg which I’d eaten & had to remove from my mouth -not pleasant. Girl serving who was doubling as a receptionist didn’t apologise which I thought odd & asked me to put on a plate so she could show kitchen. I couldn’t eat rest of breakfast & didn’t have time to reorder even though she asked if could get me anything else. She did apologise later as we checked out. I did say not what I expected as kitchen workers wear hats -she said the chef was bald. I know these things happen unfortunately. Think bfast could do with being served at 08.00 We arrived on Sunday at 16.00 -3 places in Wickham served food but only one open at this time. The soundproofing in the room did not prevent noise from next room Would I stay again -yes -not sure I’d have breakfast though