Heaton Vacation Packages

The room was clean but very basic, breakfast was brilliant and the staff were lovely, especially the cleaning staff, they were always welcoming with a smile and even attended our room hours after they'd done everyone else's as we spent almost a whole day relaxing in the room and then when we went out for dinner, they somehow knew and went in to freshen the room up which was greatly appreciated and totally unexpected given we hadn't seen them working on the floor when we left

Everything was wonderful

The place was newly remodeled and perfect for our family of five. It was very spacious and a great location.

I will start by saying that I would highly recommend the 1 Hotel Mayfair. The staff are lovely & the rooms are great. This is my 3rd stay there & it didn’t go quite as well as it has in the past. I always bring my dog with me and they usually provide dog wipes so that you can wipe off their feet before entering the hotel room and those were unfortunately not provided this time and they said that they didn’t have them. That was a bummer because I would’ve brought my own, but I didn’t because I anticipated them being in the room again. I would say my biggest disappointment was with room service. I would not recommend the tomato Barada pizza. It is covered in dried tomato paste and then portions of Barada, but it was not very tasty and it was just not what I had expected at all. The tomato sauce is weird and even the Barada is a little weird. In the morning, I ordered a California burrito and ask them to add a few ingredients. They forgot the tomatoes, but they added spicy pickles and because I absolutely hate pickles. The whole burrito was pretty much ruined. When I called them and let them know about it, they said that they would try to take it off the bill. They did in fact take it off of the Bill, but I had a little giggle over the fact that they still charged me for the Latte. I would’ve thought that they would’ve Just exited out the entire breakfast, Bill. It’s not a big deal. I just found it a little funny. The last thing that I would say is that there were a few things i