Find Hotels by Independent in Hawkins

"I had a 4-day reservation. When I checked in, the desk clerk neglected to tell me that there was no hot water. When I went downstairs the next morning for breakfast, a different desk clerk told me there was still no hot water and would likely be none that day. She offered to refund the cost of my remaining 2 nights and to give me a discount on the 2 nights I was there. I moved to a different hotel. There were other things wrong with my room -- the toilet ran non-stop; the TV mount was broken and couldn't safely be rotated so I could watch from the sitting area; and the room was very dark because most of the fixtures were missing a bulb. I will say the breakfast was good and the hotel was quiet."

"recently stayed at this hotel for one night, and overall it was a very good experience. The check-in process was smooth and efficient, and the staff were welcoming. The room was clean, comfortable, and well-maintained, The hotel’s amenities and overall environment met my expectations and added to the convenience of the stay."

"Warning: Do not stay here! The photos on the website do not match the room you are paying for. This hotel has a strong unpleasant odor and is in poor condition. It was so bad that I didn't even bother taking a shower. The bathtub had a dirt ring around it, and I couldn't tell if it was just stained or hadn't been cleaned."

"Rooms clean, staff polite and patiences."

"Breakfast was delicious. Very neat and clean room. Friendly and excellent customer service. Was a pleasure staying here, will definitely stay here again in the future!"

"Always super nice staff very welcoming of me and my pup Baine"

"We had the best time. Everything was just as expected. It was by far the best place we have stayed. I felt so at home."

"Always a great experience, been enjoying this lake house going on 3 years now. Dock is perfect copper or pontoon boat, very peaceful lake, house has everything we needed, already booked again"

"The hotel itself was fine and as expected. However, it was understaffed with one person at check in. She was nice, but couldn't handle the demand - the technology was not working, so I stood in line twice for over 20 minutes each time to be helped. My room was not ready at check in time and was asked to come back later or wait in the lobby, but did not feel comfortable staying in the common areas, because of what what really caused me to give a low review of my stay which was the sheer number of construction workers that had finished their shift for the day and were all over the property (at the end of the work day and through the evening). They were lounging in cars in the parking lot, sitting in the outdoor patio area listening to music and hanging around in the lobby. I do believe they were staying there, as they were all in the lobbing for breakfast the next morning, but as a female traveling alone, I did not feel safe. "