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Our family of 5 enjoyed our stay here very much. The unit was so clean and had everything we needed. The kitchen had all the cutlery and dinner ware we needed which was also a plus... Omg! The beds were so comfortable and just right for my back. Hubby totally enjoyed using the easy clean bbq very much(a weber) and hubby even commented saying we needed to buy a weber bbq ourselves. This 2bed room unit was just right for us all and we'll definitely be back again.
The heated pool, Spa pool n games room were very clean and a major bonus to our stay and we definitely made the most of it during our stay at Asure Colonial Motel. Thank you so much to the management and staff team for having our rooms cleaned daily and fresh towels were always replaced and also cold milk and coffee and tea were also freely topped up when we were low too. What an awesome cleaning and staff team. Well done to you all and a huge thanks for a memorable stay.
The Ah You Family
The hotel has a welcoming entrance.Personal attention by a lovely lady at reception is very pleasing as we don't normally get this nowadays. I particularly like the sparkling white comforter instead of one covered within 2 sheets in other hotels. Nice and bright rooms.
My daughter and I shared the motel, so I slept on the pull down bed in the lounge which was extremely comfortable as was my daughter 's bed in the bedroom.
We were visiting friends in Atawhai Village so it was a very convenient location.
It was the best sleep we've had during our NZ holiday so far. The location was quiet, the room large, the bed comfortable, the shower hot, the kitchen fully appointed and the staff friendly.
Highly reccomend, had the added bonus of a games room and a spa pool, which is great for families. The place was clean and tidy and the beds were comfortable. Defintely be staying there again
Second time we’ve stayed at this motel. Walking distance to Church Road and Mission wineries and a short drive into Napier. Room was clean, comfortable, quiet and well equipped. All good.
The room was comfortable, especially the beds. The lovely lady that greeted us was very helpful and cheerful. Location is good for accessing both Napier and Hastings and easy to get to the airport.
It was amazing very neat clean and tidy environment 👌 staff Tracey very professional supportive helpful and caring.we really liked the way she welcome and greeted us.keep it up.
I would like to suggest if there could be another shower and toilet and perhaps the shower which is already there could be put higher for a tall person.
Thanks for your wonderful service specially staff Tracey very friendly always smiling when ever 😀 i saw her.we will definitely come again.
Great staff. Would be nice to have trim milk available on arrival not just full fat. Spa pool not very hot.Otherwise excellent. Would stay there again happily.
We have stayed here twice now and will stay here again. The rooms are clean and spacious and have everything we need. There is a great entertainment room for the kids and the swimming pool and spa are great. We felt safe to let the kids go and explore and they loved the independence. The staff are so lovely and we highly recommend.
Jessica
Stayed 2 nights in Aug 2022
Response from Sans on Sep 25, 2022
Hi Jessica,Thank you for taking the time to review your stay with us. We look forward to seeing you again.Kindest RegardsSandra
Location was perfect for our needs. Unit was immaculate. Office lady was a darling. A full length mirror would have been useful.
Doreen
Stayed 1 night in Aug 2022
Response from Sans on Aug 24, 2022
Hi DoreenThank you for taking the time to review your stay with us, and thank you for your suggestion too.We look forward to seeing you again.Kindest RegardsSandra
Really enjoyed our stay. Service from the reception staff was outstanding. Our unit was beautifully clean and tidy. The weather was cold but we were lovely and warm and with the heat pump and the spa pool was a welcome amenity. We would definitely stay here again 5 stars.
Natalie
Stayed 2 nights in Jul 2022
Response from Sans on Aug 24, 2022
Hi NatalieThank you for taking the time to review your stay with us.We would love to see you again.Kindest RegardsSandra
Hi Brian
We hope to see you again soon.
Kindest Regards
Sandra
10/10 Excellent
Delwyn
Feb 20, 2022
Delwyn
Stayed 1 night in Feb 2022
6/10 Okay
wayne
Business traveller
Feb 17, 2022
Liked: Cleanliness
Reception staff should be wearing masks when interacting with guests
wayne
Stayed 2 nights in Feb 2022
Response from Sans on Mar 27, 2022
Hi Wayne
Thank you for pointing this out, perhaps we should have explained that a couple of our staff memnbers are exempt from wearing mask, we apologize' if this made you uncomfortable as this is never our intention.
However, we hope you enjoyed your stay at Colonial Lodge, and we look forward to your next visit.
Kindest Regards
Sandra