Hotel Caribbean

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Desk, laptop workspace, blackout drapes, WiFi
Desk, laptop workspace, blackout drapes, WiFi

Overview of Hotel Caribbean

Hotel Caribbean

2.5 star property
Guests rated this property 2.4/5 for cleanliness.

Popular amenities

  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk
Prado No. 164 Entre Colon y Refugio, Havana, La Habana

Explore the area

  • Popular LocationMalecón4 min walk
  • Popular LocationNational Capitol Building9 min walk
  • Popular LocationPlaza Vieja17 min walk
  • AirportHavana (HAV-Jose Marti Intl.)36 min drive

Choose dates to view prices

About this area


Located in Havana, Hotel Caribbean is in the historical district. Museum of the Revolution and Great Theatre of Havana are local landmarks, and the area's natural beauty can be seen at Santa Maria del Mar Beach and Paseo de Marti. La Rampa and Havana Zoo are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Museum of the Revolution - 2 min walk
  • Malecón - 4 min walk
  • National Capitol Building - 9 min walk
  • Maximo Gomez Monument - 9 min walk
  • Plaza Vieja - 17 min walk


  • Prado 115 - 2 min walk
  • La California Restaurant - 4 min walk
  • Sloppy Joe's Bar - 5 min walk
  • Mekedé - 5 min walk
  • Castropol - 5 min walk

About this property

Hotel Caribbean

Havana hotel in Centro Havana, near Malecón
Along with a restaurant, this hotel has a bar/lounge and concierge services. Self parking is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Hotel Caribbean offers 38 accommodations with complimentary toiletries and blackout drapes/curtains. LCD televisions come with satellite channels. Bathrooms include showers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (USD 1 per hour)
  • Available in some public areas: WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 bar


  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Private bathroom
  • Shower
  • Towels


  • LCD TV
  • Satellite channels


  • Desk
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties



Check-in from 4 PM - midnight
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Caribbean Havana
Caribbean Havana
Hotel Sercotel Caribbean Havana
Sercotel Caribbean Havana
Sercotel Caribbean
Hotel Sercotel Caribbean
Hotel Caribbean Hotel
Hotel Caribbean Havana
Hotel Caribbean Hotel Havana

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 2 out of 72 reviews
5 - Excellent 3%
Rating 4 - Good. 16 out of 72 reviews
4 - Good 22%
Rating 3 - Okay. 22 out of 72 reviews
3 - Okay 31%
Rating 2 - Poor. 15 out of 72 reviews
2 - Poor 21%
Rating 1 - Terrible. 17 out of 72 reviews
1 - Terrible 24%




Staff & service




Property conditions & facilities

2/5 Poor

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

1/5 Terrible

Disliked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

3/5 Okay

Stayed 5 nights in Jun 2018

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Enough for sleeping and shower only.
The hotel is basically enough only for sleeping and shower. Room is small and very old. Air conditioning is very loud. No water boiler and hair dryer. Room and bathroom are clean but blanket is very stinky. Breakfast provided is limited and they don’t have all types of food for all guests. Location and staff are great though.
Stayed 2 nights in Apr 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this overpriced dump.
We stayed there a few nights ago, for one night, arriving there just after 4:00pm. The woman on the desk was friendly at first and then all of sudden she snapped and demanded our passports in an aggressive tone. When in the room we noticed there was no refrigerator or towels and the buttons on the air con were missing. My wife asked for towels on 3 occasions and they finally arrived a bit after 6:00pm. They had no towels on site "they had to delivered by a woman". Went to have a shower and there was no hot water. There was black hair on the shower floor, black mould in the shower area and right across the bottom on the shower curtain. We understand there can be problems in Cuba with services. Then we get up early the next morning there was still no hot water. I have upgraded my opinion of the staff to disappointing due to the willingness of the night desk man leave the property at 5:20am.
Stayed 1 night in Mar 2018

3/5 Okay

Liked: Staff & service
Great location
Easy to walk to everything, great location. Nice to have a free breakfast as well. Room was fine, nothing special but it did the job! Most hotels do not have WIFI but you can buy an hour of WIFI from Hotel Seville round the corner for 2 Pesos.
Stayed 2 nights in Mar 2018

4/5 Good

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Perfect location!
The location of the hotel was perfect amongst the beauty and charm of the old buildings, attractions and local people. The breakfast was very poor and could improve vastly, very basic and little choice. On the up side the waiters were lovely and friendly The room was also very basic and you can only get a hot shower in the morning, as the water is cold in the evening. If you’re a light sleeper! the corridor can get very noisy outside the rooms with guests passing by to the lift/stairs. Overall 8 out of 10, more for the location.
Stayed 6 nights in Mar 2018

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The price is high, 2 stars
The room is small and not to the expected quality for the price. The location is great and the surrounding area cound't be better
Stayed 7 nights in Dec 2017