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Reviews of Campanile Mulhouse - Illzach Ile Napoleon

3 out of 5
Campanile Mulhouse - Illzach Ile Napoleon
19 rue des Trois Frontieres, Illzach, Haut-Rhin

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 265 reviews" "
Rating 8 - Good. 103 out of 265 reviews" "
Rating 6 - Okay. 76 out of 265 reviews" "
Rating 4 - Poor. 33 out of 265 reviews" "
Rating 2 - Terrible. 17 out of 265 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2021
Response from La direction on Jul 20, 2021
Cher client, Nous vous remercions d’avoir pris le temps de nous faire partager votre note. Etant dans une démarche d’amélioration constante, les avis de nos clients sont les bienvenus. Le petit-déjeuner est servi sous forme de buffet à volonté, composé de viennoiseries, baguettes, pains, mini crêpes, barre bretonne, confitures, miel, nutella jambon, fromage, yaourts, compote, fruits frais, salades de fruit, jus d’oranges et jus de pommes, boissons chaudes et céréales. Nos croissants et pains au chocolat sont cuits sur place. J’espère que nous aurons le plaisir de vous revoir prochainement Cordialement

4/10 Poor

Katarzyna, Prague

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In France all hotels below 4* are big disappointment and this particular one should not have a star range assignment as it looks like a motel. Dirty towel had to be changed on our arrival.
Stayed 1 night in Aug 2020

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient
Good convenient hotel close to restaurants. Parking right in front of room. Good breakfast.
Stayed 1 night in Oct 2019
Response from The direction on Nov 17, 2019
Hello, We have taken note of your comment. The opinion of our customers is a source of constant improvement. We care about the satisfaction of our customers. The breakfast is served as an all-you-can-eat buffet, consisting of pastries, baguettes, breads, mini pancakes, bar Breton, jams, honey, nutella ham, cheese, yogurt, compote, fresh fruit, fruit salad, fruit juice. oranges and apple juice, hot drinks and cereals. Our croissants and pain au chocolat are cooked on the spot. Returning Vote, as a customer, allows us every day to improve ourselves. Hoping to see you soon cordially

6/10 Okay

Verified traveller

Liked: Staff & service
For a quick night stop
This is your basic along the highway motel - no more, no less
Stayed 1 night in Sep 2019
Response from The reception on Nov 17, 2019
Hello, We have read your opinion and we thank you. Our establishment is, indeed, located in a simple access zone, at the heart of the three borders and near a large shopping center. Hoping to see you again in our establishment, The reception

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff food good
It was OK could be updated a little up dated the cheap hotel across the grass was overgrown and don't help the aera
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Staff was very prompt and reliable accommodating for a late arrival. Room was simple and basic.
Stayed 1 night in May 2019

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to be moved due to very noisy arrival of other guests, but Reception was very apologetic and gave us an alternative room immediately.
Stayed 1 night in Oct 2018

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel for overnight stay
Good basic stopover motel in area with large supermarket for food and petrol nearby.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for overnight stay and within easy reach of eating and shopping areas

6/10 Okay

Heiks

Disliked: Staff & service
what it says on the tin
Cheap room, you get what you pay for, basic hotel, for a budget price. Was clean, had ac and Wifi was free, but very, very slow.

8/10 Good

John, Abingdon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed to visit local attractions
We spent 4 nights at this Campanile and found it comfortable and the staff friendly and helpful. It proved a good location from which to visit the Schlumpf Collection and the Cite du Train, both of which were excellent.

8/10 Good

Kate, Winterthur

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
We stayed here for one night as a stopover in driving back to England. The room and the facilities were fine and the staff friendly and helpful. The breakfast was also very good.

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Smith, Uk

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisey hotel
This is a very noisy hotel , good restaraunt I would not stay there again. Stop at the kyriad and eat at the campanile

4/10 Poor

M Mehra, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very very basic hotel
This hotel had very very basic living conditions. Rooms were tiny and the brochure picture is very deceptive and not the true representation of the hotel. The air conditioner did not work and the rooms were pretty run down. Would not stay here again only because I like at least a certain level of accommodation. Reminds me of an Inn by the highway. Though I must say the staff was polite and helpful.

6/10 Okay

Juan Manuel, Brussels

Liked: Cleanliness, staff & service
Good Hotel for one night stay
The hotel was ok for a night stay. The rooms are not too big and it is nothing fancy is just a good hotel to sleep at for a night stay. The price is ok for what you get.

6/10 Okay

Verified traveller

Liked: Cleanliness
This is a good motel No more no less. We had no problem and all was fine.

8/10 Good

pp, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
quality of service

6/10 Okay

Lee, Korea

Disliked: Cleanliness, room comfort
the room is smelly
the room is smelly by smoking although we select non smoking room. Other things are generally OK for this price hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Campanille = Mulhouse
We have used this hotel group in the past. The rooms are sufficient for 1 night stopovers. The attached restaurants are always impecable, clean and tastefully furnished with good variety on the menu. Illzach is very convenient to the main motorway network and so we would probabally use this hotel again.

8/10 Good

David, Oxford

Liked: Cleanliness, staff & service, room comfort
Good except address conflicts with TomTom!
Generally good with friendly and helpful staff. Tip: Use the address of an adjacent road or coordinates if using TomTom! The Hotel address will lead you astray. Food good and restaurant has been restored. If only the rooms were as nice! They are dated and need uprating to the 21st century with showers etc.

6/10 Okay

Verified traveller

Liked: Cleanliness
i would not come back.
staff are friendly. no curb appeal. room is small.

6/10 Okay

Verified traveller

Liked: Staff & service
Bien pour dépanner
Domage la chambre était vétuste et limite gloque, bien pour dépanner car il n y avais plus de place dans les autres hôtel par contre le personnel etai super
Stayed 1 night in Dec 2023

8/10 Good

Piergiorgio

Stayed 1 night in Dec 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel au bon rapport
Accueilli avec sourire, gentillesse et professionnalisme. Les lieux sont propres, literie bien confortable... Bien qu'on soit proche dune route, ça reste assez isolé du bruit
Stayed 1 night in Dec 2023

8/10 Good

Nicole

Stayed 1 night in Dec 2023

10/10 Excellent

THIERRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Tres bon sejour Personnel sympathique Bon rapport qualite prix
Stayed 2 nights in Dec 2023

4/10 Poor

nicolas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas terrible
Chambre médiocre, porte qui ferme mal, chauffage grille pain pas fiable, Clim HS, bouilloire très sale !
Stayed 1 night in Dec 2023

10/10 Excellent

MARIE.ange

Stayed 4 nights in Nov 2023

6/10 Okay

Loreline

Stayed 1 night in Dec 2023

10/10 Excellent

marie-eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Luc

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023

6/10 Okay

adrien

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Frederic

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

marc

Business traveller
Liked: Cleanliness, staff & service
L,hotel est vraiment vieux. La porte de la chambre ne voulait pas s ouvrir oil a fallu que j,en change. Mzis le personnel est très agreable
Stayed 1 night in Sep 2023

6/10 Okay

Benmaamar

Business traveller
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023

8/10 Good

Aldo

Stayed 1 night in Sep 2023

10/10 Excellent

Stephane

Stayed 1 night in Sep 2023

10/10 Excellent

marie-eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Pavel

Travelled with family
Liked: Cleanliness, staff & service
Un peu bruyant cote autoroute Eu un peu dégradé Al interior propre
Stayed 1 night in Jul 2023

4/10 Poor

Radisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ruyant non insonorisé on entend les voisins des chambres comme si nous étions avec eux ainsi que les claquement des portes de voiture pour la propreté c'est moyen mais pour une nuit cela peut faire l'affaire
Stayed 1 night in Jun 2023

8/10 Good

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
;
Stayed 2 nights in Jun 2023

8/10 Good

Bryan

Stayed 2 nights in Apr 2023

6/10 Okay

Mathilde

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Dame van de ontvangst was hartelijk en behulpzaam. Ontbijt was om half negen al op en de aanvulling liet op zich wachten. De receptionniste van de outcheck daarentegen was weinig behulpzaam en nors. Deze campanile vestiging was sleets en aan modernisering toe. We zijn van Campanile😡😡 beter gewend helaas
Stayed 1 night in Apr 2023