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Residence Inn by Marriott Hattiesburg – Avis

3 out of 5
Residence Inn by Marriott Hattiesburg
116 Grand Dr, Hattiesburg, MS

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 288 avis sur 425." "
Note de 8 – Bien, d’après 89 avis sur 425." "
Note de 6 – Acceptable, d’après 30 avis sur 425." "
Note de 4 – Médiocre, d’après 6 avis sur 425." "
Note de 2 – Terrible, d’après 12 avis sur 425." "

9,4/10

Propreté

9,4/10

Service et personnel

8,8/10

Commodités

9,0/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

Warren K. Rogers,

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice room, good layout, good bed, quiet
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Deborah

Points forts : Propreté
Very clean and beautiful
Séjour de 1 nuit en avril 2024

10/10 – Excellent

LaNae, Tacoma

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en avril 2024

10/10 – Excellent

John

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is very convenient to Southern Miss, restaurants, shopping, etc.

10/10 – Excellent

Charles

Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Stephen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great Place
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Colleen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We always enjoy staying at a Residence Inn. Such a warm and inviting room.
Séjour de 2 nuits en janvier 2024

6/10 – Acceptable

Cynthia

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Sheneka

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Fred Spence, General Manager a répondu le 12 janv. 2024
Sheneka, Thank you for your recent review of your experience at our hotel. We are so happy you enjoyed your time with us here, and we look forward to hosting you in the future.

10/10 – Excellent

Kimberly

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Tracey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was excellent except the free breakfast. It was bad.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

William

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would stay again
Service was great, as is the location. Stayed here previously & will stay again next time we’re in Hattiesburg
Séjour de 2 nuits en janvier 2024

8/10 – Bien

Pamela

Séjour de 1 nuit en décembre 2023
General Manager a répondu le 3 janv. 2024
Thank you Pamela for your recent review. I hope we get to see you again soon!

10/10 – Excellent

Andrea

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Property was clean and room was very comfortable and for our party of 6. The staff (front desk, breakfast) were extremely nice and helpful at all times. We only stayed one night passing through but would definitely stay again!
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Shakyra

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Amy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Neha, Irving

Points forts : Propreté, service et personnel
Good
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 12 déc. 2023
Thank you for your recent response about your experience at our hotel. If you have a moment, give us some suggestions on what would have made this stay a 10/10! I would love your feedback.I'll bet letting my staff know just how much they are appreciated by you!We hope to welcome you again soon!

10/10 – Excellent

Daniel

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome!
Excellent stay. Clean, modern, friendly helpful staff.
Séjour de 1 nuit en novembre 2023
Fred Spence, General Manager a répondu le 27 nov. 2023
Daniel, Thank you for your review of your experience with us. I am elated to hear that you enjoyed your time with us, and that my staff was able to provide you with excellent service. We all hope to welcome you to again soon!

10/10 – Excellent

Gwendolyn

Séjour de 1 nuit en novembre 2023
Fred Spence, General Manager a répondu le 27 nov. 2023
Thank you Gwendolyn for your feedback! We hope to welcome you again soon.

10/10 – Excellent

Gregory

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Fred Spence, General Manager a répondu le 7 nov. 2023
Gregory, Thank you for your recent feedback about your stay at our hotel. I will be sharing with my staff just how much they are appreciated!

10/10 – Excellent

Keith

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We've stayed here before and have always been extremely pleased! Staff there is wonderful!
Séjour de 1 nuit en octobre 2023
Fred Spence a répondu le 24 oct. 2023
Thank you Keith for your review of your experience at our hotel. I am so pleased to hear you enjoyed the service you received with us.We hope to welcome you to Hattiesburg again soon!

8/10 – Bien

Khoa

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Fred Spence a répondu le 24 oct. 2023
Thank you for your response. I will be sharing this with my team.

10/10 – Excellent

Steve

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay
Excellent accomodations. Friendly staff. First time stay in Hattiesburg. Will definitely book again if travel takes me back to Mississippi.
Séjour de 2 nuits en octobre 2023
General Manager a répondu le 18 oct. 2023
Thank you Steve for your feedback about your recent stay at our hotel. I am so glad to hear that you enjoyed the friendly service you received with us, and will be sharing this great news with my amazing staff.We hope to see you next time you come to Hattiesburg!

8/10 – Bien

Lawrence

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay overall
Nice property. Comfort bed and quiet area. The complimentary breakfast was a nice surprise. Staff were exceptionally friendly and helpful. The only drawback was a dirty kitchen floor and evidence of a prior dog ‘accident’.
Séjour de 2 nuits en octobre 2023
General Manager a répondu le 9 oct. 2023
Thank you for your recent review of your stay at our property. I am so elated to hear you enjoyed the staff and my breakfast. I will make sure to let my team know how much you appreciated them.I will also notify management about the experience you had in the kitchen, it's not our standard and I will ensure this is an isolated incident.

10/10 – Excellent

Nina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful staff
Séjour de 3 nuits en septembre 2023
Fred Spence, General Manager a répondu le 2 oct. 2023
Nina,Thank you for taking the time to share feedback about your experience at our hotel.I am so happy to hear kind words on my staff. They are all truly superstars! I'll be letting them know just how much they are appreciated by you.We hope to welcome you to Hattiesburg again soon!

10/10 – Excellent

Scott

Séjour de 1 nuit en septembre 2023
General Manager a répondu le 18 sept. 2023
Thank you Scott for your recent review about your experience at our hotel. We hope to welcome you again soon. Thanks,

6/10 – Acceptable

Michael

Points forts : Confort de la chambre
Points faibles : État et installations de l’hébergement
Not what I was expecting based on reviews.
Had to wait 10 minutes for someone to come to front desk to check in. Appears they are under staffed. Had to go to front desk to get a tv control that worked. Bath room was in need of work. Shower rod pulling away from wall and tub spout pulled away from wall and loose.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Barbara

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
No complaints except couch sleeper not comfortable and blanket smelled so bad we couldn’t use it.
Séjour de 1 nuit en septembre 2023
Fred Spence a répondu le 5 sept. 2023
Thank you Barbara for your recent response. I will be sharing your review with my team to ensure we do not have these issues in the future.We hope to welcome you again soon.

10/10 – Excellent

Matt

Points forts : Propreté, état et installations de l’hébergement
Great
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 18 sept. 2023
Thank you Matt for your most recent review of your stay at our hotel.We hope to welcome you again soon.

8/10 – Bien

Donald

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was clean and nice. Only negative was being on the first floor next to the exit door where people were constantly going in and out starting at 4 am. The door slams shut was loud.
Séjour de 1 nuit en août 2023
Fred Spence, General Manager a répondu le 21 août 2023
Donald, Thank you for your review about your recent experience at our hotel. I am so happy to hear that you enjoyed your accommodations!I will be looking into this issue with the door that was near your room to see if there is anything we can do about the noise.We hope to welcome you again soon!

10/10 – Excellent

Gabriele

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The guy at the check in was excellent, very nice and helpful. Would stay here again
Séjour de 1 nuit en août 2023
Fred Spence, General Manager a répondu le 8 août 2023
Gabriele, Thank you for your recent feedback. We are so happy to hear you enjoyed it at our hotel, and I'll be letting my staff just how much they are appreciated by you.We hope to welcome you again soon,

4/10 – Médiocre

Marilyn

Voyage en famille
The front desk was rude to my family. We had 3 rooms and checked in with 5 kids after traveling all day. We were there about 10 minutes when they started calling with noise complaints. Listen …. I know my grandkids are loud. But we were still getting settled in our rooms and they were excited to see cousins. Apparently a lady below was trying to sleep at 5:00 pm. I think they could have given us some grace since we just arrived. The hotel was nice and clean. The breakfast staff was very good. But we won’t go back.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Melvin

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommended!
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Rajesh

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 2 nuits en juillet 2023
General Manager a répondu le 1 août 2023
Thank you Rajesh for your feedback about your recent stay at our hotel.We hope to welcome you again soon.

10/10 – Excellent

Yolanda

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Todo bien. Solamente la cobija del sillón cama podría ser mejor estaba muy percudida ya. Desayuno bien y buena atención de la señorita.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Kirk

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean, easy, convenient
Room was nice, check in was easy, and breakfast was good. Trash was still in trash cans when we arrived. One under cabinet door was broken. No pancakes at breakfast. No real issues and was nice stay would do it again.
Séjour de 1 nuit en juillet 2023

2/10 – Terrible

Michael

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Be Sure they don't charge your room twice
The front desk charged me $380 dollars for the room and incidentals after i already paid online on hotels.com. i went to the front desk to let them know i was double charged and they said they'd get it taken care of and i still never received my refund. Also, room 106 door lock needs to be fixed, takes 2 minutes to wiggle the handle around to get it to open.
Séjour de 2 nuits en juin 2023
General Manager a répondu le 3 juill. 2023
Michael,I am sorry to hear about what happened with your account during this recent stay.I have checked what we have on file and have made sure this authorization was released back to your account. Depending on your banking institution you should see this hold dropped within 5 business days.Thank you for taking the time to share some feedback about your stay.

10/10 – Excellent

Kimberly

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice clean property. We would definitely stay again if we are in the area. The only thing I felt needed upgrading was the continental breakfast. There were few options and the food was ok. There wasn’t really a vegetarian option except cereal.
Séjour de 1 nuit en juin 2023
General Manager a répondu le 3 juill. 2023
Kimberly,thank you for your recent review of our hotel.I am so happy to hear that you enjoyed yourself with us.I will definitely be sharing this review with my staff to make sure we have enough accommodations in our breakfast area.We hope to welcome you again soon,

10/10 – Excellent

Peggy

Séjour de 1 nuit en juin 2023
Fred a répondu le 3 juill. 2023
Thank you Peggy for your recent review of our hotel!We hope to welcome you again soon!

10/10 – Excellent

Joseph

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Nice place with nice service
Very nice service. Door in suite was broken, but it was fine for us.
Séjour de 1 nuit en juin 2023

10/10 – Excellent

William

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Plenty of Things for kids to do...
Séjour de 1 nuit en juin 2023
Fred a répondu le 5 juin 2023
William, Thank you for your recent review of our hotel. I am glad that you were able to use our amenities to the fullest!We hope to see you again soon.

6/10 – Acceptable

Ashley

Séjour de 1 nuit en mai 2023

10/10 – Excellent

Terri

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Clean room quiet night
Séjour de 1 nuit en mai 2023
Fred a répondu le 22 mai 2023
Terri,Thank you for your kind words about our property. We hope to see you again soon!

10/10 – Excellent

Trinette

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, état et installations de l’hébergement
I like everything i didn't like that i could not say longer
Séjour de 2 nuits en mai 2023
Fred a répondu le 15 mai 2023
Trinette, Thank you for your review of our hotel. We are so glad to hear you enjoyed yourself when you were with us. We look forward to serving you next time you are in our area!

8/10 – Bien

Elizabeth

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023
Fred a répondu le 15 mai 2023
Elizabeth, Thank you for your review of our hotel. I'm glad to see that we were able to meet most of your needs. If you have the time let me know what we can do better to ensure you are having an even more memorable stay.

10/10 – Excellent

Shawn

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful!
Séjour de 1 nuit en mai 2023
Fred a répondu le 15 mai 2023
Shawn,Thank you for your review. I will be letting my staff know how much they are appreciated by you.We hope to see you again soon!

8/10 – Bien

Keith

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2023
Fred a répondu le 5 juin 2023
Keith,Thank you for your recent review of our hotel. We hope to see you again soon.Thanks,

8/10 – Bien

William

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Closet doors were off the tracks. Other than that everything was great.
Séjour de 2 nuits en avril 2023
General Manager a répondu le 28 avr. 2023
Thank you for your recent review of your stay at our hotel. I apologize for the issues you faced with your closet door. I will let my leaders know to take a look at that room to ensure its not an issue any further. I hope you enjoyed everything else while you were here!Thanks,