Ratings based on 875 Verified Reviews

2.7 out of 5
46% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Harlingen, TX

In New Orleans to watch a concert

Posted 6-Apr-2017
Overall, it was a pleasant stay. The room was comfortable with a nice large flat screen TV in front of the bed.
3 out of 5
by A verified traveller

Not Bad for the Price (but be aware not to forget

Posted 1-Apr-2017
Cons: Please give people's property back if left in the room.
The Room was fairly OK and comfy. Breakfast is abysmal. But be careful not to leave anything in the room. I had to leave early in the morning and forgot my phone charger which was plugged in behind a night stand. I figured that out when I got to the airport and immediately called the hotel and asked them to keep it since I will be back in three days. When I got back to New Orleans and called the hotel, they said I should come tomorrow morning when the housekeeping are there. Went there next day, waited for like an hour and talked to several people including the manager. No any trace of my phone charger.
2 out of 5
by A verified traveller from Lake Charles, LA

you get what you pay for

Posted 28-Mar-2017
Pros: It had 3 pools
Before checking in the desk clerk had us go and look at our room to make sure it was clean, wasn't sure about the hotel then. Finally after over an hour we finally got checked in all the while having to listen to a maid make snide remarks about anything and everything going on at the desk and keeping the clerk's attention on other things instead of her job.
2 out of 5
by A verified traveller

Posted 20-Mar-2017
Room smells bad so I had to change the room . Blanket has cigarette burning marks and one hole in it . Pool water was not clean .
2 out of 5
by A verified traveller

close to our event.

Posted 20-Mar-2017
The hotel was close to what we were in town for(tough mudder). The breakfast was horrible, just cereal, powered donuts, toast, muffins, coffee & orange juice. The room wreaked of cigarettes, had some missing tiles from the bathroom, had a few hairs in between the sheets & a dirty pillow. I also did not get the room I booked. I book a room with 1 king bed, but I got 2 queen beds. But I'm not surprised, you get what you pay for.
1 out of 5
by A verified traveller from Knoxville, TN

Complete waste of money!

Posted 20-Mar-2017
Complete waste of money! The staff was friendly, definitely need more than one person working front desk though. The bed was broken and kept falling deer in the middle of the night each night. Microwave was badly rusted on the inside. Could not use it, and the fridge does not work. Four people in our room, and the housekeeper kept leaving only two towels each day after we told the front desk every time. Also, the location of the hotel was very sketchy.
2 out of 5
by A verified traveller from east texas

Just... ok

Posted 18-Mar-2017
Pool wasn't open, took 3 tries for them to give me keys that actually worked. Breakfast gross. Website showed waffles, in reality, just instant oatmeal and cold cereal. Did not see housekeeping the 6 days we were there. Beds comfortable though.
4 out of 5
Recommended
for Everyone
by A verified traveller from Perry, Fl

Posted 10-Mar-2017
The hotel was nice, close to the French Quarter so we didn't have to drive too far to do what we wanted.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston tx

hotel near downtown

Posted 8-Mar-2017
nice place, near downtown and restaurants, good location
1 out of 5
by A verified traveller from Baton Rouge, LA

Stay somewhere else

Posted 7-Mar-2017
I read a few reviews thinking...maybe it's not so bad and maybe they've renovated since the reviews were written. Boy was I wrong! I was very disappointed in this hotel. The 1st room I was placed in smelled like cigarettes and sex(suppose 2 b non smoking). The TV didn't even have a power button and the remote didn't match the tv. The furniture looked like it came from a garage sale. So I asked to be moved. They moved me to a "better one" and it smelled like mildew. Needless to say please don't waste your money here. The rooms didnt have all the amenities it claimed it was suppose to have. The hotel/rooms didn't look ANYTHING like the pics!!! You will b very disappointed. It needs remodeling and tidying up. Pick another hotel not this one!