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Cobblestone Inn & Suites - Harvey – Avis

2.5 out of 5
Cobblestone Inn & Suites - Harvey
410 W Brewster, Harvey, ND

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 60 avis sur 108." "
Note de 8 – Bien, d’après 31 avis sur 108." "
Note de 6 – Acceptable, d’après 10 avis sur 108." "
Note de 4 – Médiocre, d’après 5 avis sur 108." "
Note de 2 – Terrible, d’après 2 avis sur 108." "

9,4/10

Propreté

8,8/10

Service et personnel

8,2/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Katherine, Chisago City

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Overall the property was very pleasant-looking. However some things didn't work, like the TV. It was replaced upon request. The hot breakfast was luke warm. And the heater in the room didn't work. It was cold all night.
Séjour de 1 nuit en mars 2024
Hotel Management a répondu le 16 mars 2024
Dear Katherine, Thank you for taking the time to review our hotel. I am very sorry to hear of the issues here at the Cobblestone. I will use your feedback to ensure a better experience in the future. Again, thank you for taking the time to review our hotel and we look forward to your next stay!

6/10 – Acceptable

Sheila

Séjour de 1 nuit en janvier 2024
Hotel Management a répondu le 26 janv. 2024
Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 – Bien

Timothy, Fairfax

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nicest place in town! We’re so glad this place is here. We’ve been to Harvey several times, and the lodging options were less than desirable. Now we have a beautiful, clean, quiet, well maintained and friendly place to stay in Harvey!
Séjour de 1 nuit en janvier 2024
Robin S a répondu le 11 janv. 2024
Dear Timothy, Thank you for taking the time to review our hotel. We appreciate the feedback and will definitely share it with the staff. We look forward to seeing you in the future!

10/10 – Excellent

Debra

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Hotel Management a répondu le 3 nov. 2023
Dear Debra, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 – Bien

Jeff

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Harvey
Good friendly staff, clean and quiet
Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 23 oct. 2023
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

4/10 – Médiocre

Andrew

Points forts : Propreté
Points faibles : État et installations de l’hébergement
Checked in online. Was supposedly given a virtual door key. This property does not have an elevator so I had to carry my bags up the stairs. When I got to the door, the virtual key on my phone didn’t work. Had to carry bags back downstairs to the front desk. Staff was a little incredulous and didn’t even say sorry. Room is nice.
Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 5 oct. 2023
Dear Andrew, Thank you for taking the time to review our hotel. I am sorry that the virtual key didn't work, it did catch me off guard as I was unaware the system wasn't working. I absolutely missed that opportunity to apologize. I am glad you enjoyed the room, and look forward to your next stay!

10/10 – Excellent

Patsy, North Miami Beach

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We got in late last night. The desk clerk was very nice. The hotel was clean. Breakfast was good & so was the coffee! I would stop there again.
Séjour de 1 nuit en septembre 2023
Hotel Management a répondu le 26 sept. 2023
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 – Excellent

Patricia

Séjour de 4 nuits en septembre 2023
Management a répondu le 12 oct. 2023
Thank you for taking the time to review our hotel. We look forward to your next stay!

4/10 – Médiocre

Mark

Voyage en famille
Probably best available in this area
Séjour de 1 nuit en septembre 2023
Hotel Management a répondu le 20 sept. 2023
Dear Mark, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

8/10 – Bien

Renee

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Service et personnel
The room, location, cleaning staff in our room were wonderful. The couple who ran the hotel were not so great. The breakfast area was filthy. No one appeared to be cleaning it. I noticed items were outdated. The yogurt was three weeks out dated. They had bread slices packaged in plastic bags with dates on them. They were also outdated. The male manager was seated in the back on the computer. I tried several times to get his attention. I finally just wrote a note and placed it near the food and encouraged people to look at the dates. Finally he noticed me. He said it was their policy not to replace food until everything was gone. I said even outdated dairy? He said yes. They had a new delivery, but couldn’t stock it until everything was taken. I won’t type what I said to him. Again, the rooms were great, the cleaning staff were very helpful and the location is convenient. The breakfast and managers need help.
Séjour de 2 nuits en août 2023
Robin Saulis, General Manager a répondu le 28 août 2023
Thank you for taking the time to review our hotel. I am sorry that some of our breakfast items appear to have been out of date. I have addressed the breakfast item expiration dates with the front desk staff so that moving forward this will not happen again. Again thank you for your time and we look forward to your next stay!

8/10 – Bien

Jady

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Handy location.
Séjour de 1 nuit en juillet 2023
Hotel Management a répondu le 14 juill. 2023
Dear Jady, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 – Excellent

Luke

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023
Management a répondu le 3 juill. 2023
Dear Luke, Thank you for taking the time to rate our hotel! We appreciate the feedback and look forward to your next stay.

4/10 – Médiocre

Donald

Voyage en famille
Points forts : Confort de la chambre
Points faibles : Propreté, service et personnel
Harvey ND Cobblestone
Walked in room and seen toenail clippings laying in full view. Stayed 5 nights. Cons: 2rd morning no coffee was available in the hotel between 8-9 am. I came back 3rd day around 11:30 am 6 rooms had their doors open by cleaning staff but nobody was around, I was trying to get extra room coffees. Two entrances, front and rear, rear door was never locked. Very poor security policies. My CPAP machine, unit only, I left on the night table. Apparently it was "dusted", I could tell because it had dust on top. I woke up chocking at night because the dirty duster left debris in the machine and it made it through the hose. Pros: newest hotel around.
Séjour de 5 nuits en mai 2023
Hotel Management a répondu le 1 juin 2023
Dear Donald, Thank you for taking the time to review our hotel. I am sorry about the issues you experienced while staying with us.

8/10 – Bien

Michael

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Quiet and Convenient
Appreciated the quietness and convenience of the motel.
Séjour de 2 nuits en mai 2023
Hotel Management a répondu le 18 mai 2023
Dear Michael, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 – Excellent

Jeff

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2023
Management a répondu le 3 mars 2023
Jeff, Thank you for taking the time to review our hotel. We are happy you enjoyed your stay with us and look forward to seeing you again!

10/10 – Excellent

Virgil

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awsome
Séjour de 2 nuits en janvier 2023
Management a répondu le 10 janv. 2023
Thank you for your stay! We look forward to your next one.

10/10 – Excellent

Virgil

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome
Séjour de 2 nuits en décembre 2022
Robin a répondu le 5 janv. 2023
Dear Virgil, Thank you for taking the time to review our hotel. It was a pleasure having you at our property and we look forward to your next stay in Harvey!

6/10 – Acceptable

Loni

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2022
Hotel Management a répondu le 1 nov. 2022
Dear Loni, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Overall ok.
Séjour de 2 nuits en septembre 2022
Management a répondu le 26 sept. 2022
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay in Harvey!

10/10 – Excellent

Jordan

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2022
Hotel Management a répondu le 7 août 2022
Dear Jordan, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

10/10 – Excellent

Kasey

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2022
Hotel Management a répondu le 30 juill. 2022
Dear Kasey, Thank you for taking the time to rate your stay! We appreciate the feedback and look forward to your next stay.

8/10 – Bien

Vanessa

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I didn't like that people were parked directly in front of the main entry way doors. That area should be completely accessible, not blocked by parked cars. Also, I have a family member who is in a wheel chair and two others who are weak and sick from chemo. There is no elevator to the second floor.
Séjour de 1 nuit en juin 2022
Hotel Management a répondu le 29 juin 2022
Dear Vanessa, Thank you for taking the time to review our hotel. We are sorry that cars were in front of the entry. We do try our best to keep that area clear. Again thank you for your time and we look forward to your next stay!

10/10 – Excellent

Nikki

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff there over night is beyond amazing! I love the lady and her husband that were there!!!!!
Séjour de 2 nuits en mai 2022
Hotel Management a répondu le 14 juin 2022
Dear Nikki, Thank you for taking the time to review our hotel. I will pass on your review to Hope and John! We appreciate the feedback and look forward to your next stay!

10/10 – Excellent

lisa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was great, staff was amazing.
Séjour de 1 nuit en mai 2022
Hotel Management a répondu le 14 juin 2022
Dear Lisa, Thank you for taking the time to review our hotel. I will pass on your review to the staff! Thank you again and we look forward to your next stay!

4/10 – Médiocre

Sara

Séjour de 1 nuit en avril 2022
Management a répondu le 2 mai 2022
Dear Sara, Thank you for taking the time to rate our hotel.

6/10 – Acceptable

Clever, blaine

Séjour de 1 nuit en février 2022
Management a répondu le 14 déc. 2023
Thank you for your feedback. We appreciate you taking the time to rate our hotel!

10/10 – Excellent

BonnieJean

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2022
Hotel Management a répondu le 10 janv. 2022
Dear BonnieJean, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and look forward to seeing you again!

10/10 – Excellent

Michelle

Séjour de 2 nuits en décembre 2021
Management a répondu le 14 déc. 2023
Thank you for your feedback. We appreciate you taking the time to rate our hotel!

8/10 – Bien

Chuck

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was Quite
Séjour de 7 nuits en décembre 2021
Hotel Management a répondu le 30 déc. 2021
Thank you for taking the time to review our hotel! We appreciate the feedback and look forward to your next stay.

2/10 – Terrible

James T

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Normally a good hotel, but…
I’ve stayed here a number of times and it’s been great, however, this last visit, the room I was given was absolutely disgusting with gross stains on the walls. I asked to move to another room and even showed the front desk worker the room and she seemed to be disgusted as well. However, she said they were completely booked and couldn’t switch my room, but she’d clean it. When I got back to the room that evening, it didn’t really look much better. I asked the new front desk employee that was working the evening shift if she could switch my room, and she said one person had just checked out of their room and she didn’t think she’d have time to clean it that evening as she was also cooking and bar tending in the lounge and no one else was available who could get the other room cleaned. It was gross.
Séjour de 1 nuit en octobre 2021
Hotel Management a répondu le 26 oct. 2021
Dear James, I am so sorry that your recent stay was unsatisfactory. I will be addressing the issues you experienced with the staff and hope that you will give us an opportunity to make your next stay great!

8/10 – Bien

Robin

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Comfortable stay ! Would reccommend to anyone
Séjour de 1 nuit en août 2021
Management a répondu le 8 sept. 2021
Dear Robin, Thank you for taking the time to review our hotel! We appreciate the feedback and look forward to your next stay!

10/10 – Excellent

Rebecca

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021
Management a répondu le 9 sept. 2021
Dear Rebecca, Thank you for taking the time to rate our hotel. It's always a pleasure to receive positive feedback!

8/10 – Bien

Susan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021
Management a répondu le 9 sept. 2021
Dear Susan, Thank you for your feedback. We appreciate you taking the time to rate our hotel!

10/10 – Excellent

Kent

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Friendly staff. Great location
Séjour de 3 nuits en juillet 2021
gm a répondu le 1 août 2021
Thank you for the review.

6/10 – Acceptable

Voyageur vérifié

Voyage de couple
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
We were disappointed the hotel was booked solid for the weekend, yet there was little food available in the canteen.
Séjour de 2 nuits en juillet 2021
gm a répondu le 1 août 2021
Im sorry you were disappointed in the food we had. sometimes we sell alot of stuff other times not so its hard to plan. and with the storage on so many things we can't always get what we want.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The staff was friendly and helpful. I had dropped my cap and they had it for me when we returned that evening.
Séjour de 3 nuits en juillet 2021
gm a répondu le 1 août 2021
Thank yiou for the review. glad you enjoyed your stay!

10/10 – Excellent

Renee

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juin 2021
GM a répondu le 30 juin 2021
Thanks for the rating

4/10 – Médiocre

Derek

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
General manager seemed to be on drugs
Séjour de 1 nuit en juin 2021
Sara General Manager a répondu le 25 juin 2021
Im sorry you felt that way overtired yes not on drugs kinda offended that u felt that way as this is A DRUG FREE work place.

8/10 – Bien

Voyageur vérifié

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was convenient and one of the bigger hotels in the area. The rooms were clean and the beds were super comfortable as well. The downside of the hotel was only given 1 key card per room and the continental breakfast had no protein such as hard boiled eggs.
Séjour de 3 nuits en juin 2021
sara a répondu le 23 juin 2021
Sorry bout the keys,you can request more keys to your room. I apologize about the breakfast we are just now getting hot breakfast back up.

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good
I got to sleep under a roof.
Séjour de 1 nuit en juin 2021
Sara a répondu le 23 juin 2021
Thanks for staying with us!

10/10 – Excellent

Voyageur vérifié

Séjour de 2 nuits en mai 2021
Sara a répondu le 23 juin 2021
Thanks for the review

10/10 – Excellent

Voyageur vérifié

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was clean. The staff was great.
Séjour de 2 nuits en mai 2021
Sara a répondu le 23 juin 2021
Thanks for the review. glad you enjoyed your stay

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great customer service
Marie was great when we checked in! Great customer service!!
Séjour de 1 nuit en mai 2021
sara a répondu le 23 juin 2021
I will let Marie know bout the review. Thank you.

10/10 – Excellent

James

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
great stay
Séjour de 4 nuits en mai 2021
sara a répondu le 23 juin 2021
Glad you enjoyed your stay

10/10 – Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Exceptional!! Clean, safe, friendly staff, beautiful view from 2nd floor, west facing room, comfortable beds. Would stay here again in a heartbeat!
Séjour de 1 nuit en avril 2021
General Manager a répondu le 26 avr. 2021
Thank you for the review.

2/10 – Terrible

Voyageur vérifié

Séjour de 1 nuit en janvier 2021
GM a répondu le 5 févr. 2021
Im sorry your stay wasn't as you expected. please call hotel if there is anything i can do to make your next experience better. thanks gm

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2020
gm a répondu le 5 oct. 2020
Thank you

8/10 – Bien

mamaj

Points forts : Propreté, service et personnel
Its small and very clean and quiet. There was one woman doing every job, from desk to cleaning to food. She was super helpful and very deserving of a raise!
Séjour de 1 nuit en août 2020
gm a répondu le 20 nov. 2020
She is a very hard worker. thanks for you review.

10/10 – Excellent

JoAnn

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
2920 stay
The front desk/ bar server was so friendly! She worked the 3-11 shift on the night if my stay? She checked to make sure we had what we needed . Breakfast choices were very good.
Séjour de 1 nuit en février 2020
Shirley a répondu le 2 mars 2020
Thank you for your review and i will share with staff!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2020
Shirley a répondu le 15 janv. 2020
Thank you! We hope you have safe travels.