Title: Classic Lodges The Old Swan Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=20467&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Classic Lodges The Old Swan Hotel This urban retreat in Harrogate City Centre invites travelers to enjoy delicious meals, sip cocktails by the fireplace, or simply relax within its welcoming walls. ## Photo gallery for Classic Lodges The Old Swan Hotel ![Property entrance - Classic Lodges The Old Swan Hotel (Harrogate)](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/35d08df0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge - Classic Lodges The Old Swan Hotel (Harrogate)](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/cde2a02a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Classic Lodges The Old Swan Hotel (Harrogate)](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/c4c58098.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (GBP 15.95 per person) - Classic Lodges The Old Swan Hotel (Harrogate)](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/ab5c90d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Classic Lodges The Old Swan Hotel (Harrogate)](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/4d367f67.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Classic Lodges The Old Swan Hotel sits in central Harrogate, offering a peaceful escape with its beautiful garden and charming library. Guests can enjoy traditional British dishes at Wedgwood Restaurant or relax with drinks from the bar. Free WiFi is available in all rooms. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=20467&PinnedHotelID=20467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=20467&PinnedHotelID=20467&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=20467&PinnedHotelID=20467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=20467&PinnedHotelID=20467&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=20467&PinnedHotelID=20467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=20467&PinnedHotelID=20467&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=20467&PinnedHotelID=20467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=20467&PinnedHotelID=20467&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Classic Double or Twin Room ![Desk, laptop workspace, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/51a92e59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 8.8 Excellent 19 reviews ### Highlights Separate dining area Separate sitting area Heating Free cribs/infant beds Flat-screen TV Shower/tub combination Hair dryer Private bathroom - 1937 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Double Room ![Desk, laptop workspace, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/51a92e59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.2 Very good 29 reviews ### Highlights Separate dining area Separate sitting area Heating Free cribs/infant beds Flat-screen TV Shower/tub combination Hair dryer Private bathroom - 1937 sq ft - Sleeps 3 - 1 Double Bed ### Executive Double or Twin Room 9.0 Wonderful 14 reviews ### Highlights Separate dining area Separate sitting area Heating Free cribs/infant beds Flat-screen TV Private bathroom Shower/tub combination Bathrobes - 2572 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Single Room ![Desk, laptop workspace, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/5b1e93d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.0 Wonderful 22 reviews ### Highlights Separate sitting area Heating Free cribs/infant beds Flat-screen TV Shower/tub combination Hair dryer Private bathroom Electric kettle - Sleeps 1 - 1 Twin Bed ### Executive Double Room 8.6 Excellent 7 reviews ### Highlights Separate dining area Separate sitting area Heating Free cribs/infant beds Flat-screen TV Shower/tub combination Hair dryer Private bathroom - Sleeps 3 - 1 Twin Bed ### View all photos for Executive Suite ![Desk, laptop workspace, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/20500/20467/5b1e93d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Heating Free cribs/infant beds Flat-screen TV Separate bedroom Private bathroom Shower/tub combination - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHarrogate-Hotels-Classic-Lodges-The-Old-Swan-Hotel.h20467.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHarrogate-Hotels-Classic-Lodges-The-Old-Swan-Hotel.h20467.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.99487%2C-1.54688&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=71BZsz1Q27u_A-FTrpl5QSpZ02U=) Swan Road, Harrogate, England, HG1 2SR #### What's nearby - Mercer Art Gallery \- 1 min walk \- 0.2 km - Royal Hall \- 2 min walk \- 0.2 km - Turkish Baths and Health Spa \- 3 min walk \- 0.3 km - Harrogate Convention Centre \- 6 min walk \- 0.5 km - Harrogate Theatre \- 6 min walk \- 0.5 km #### Getting around - Harrogate Station - 10 min walk - Leeds (LBA-Leeds Bradford) - 36 min drive #### Restaurants - ‪The Winter Gardens - ‬3 min walk - ‪Harrogate Brewing Co On Royal Parade - ‬3 min walk - ‪Fi:k - ‬4 min walk - ‪Nando's - ‬4 min walk - ‪Ice Scoop Gelato - ‬3 min walk ## About this property ### Classic Lodges The Old Swan Hotel Hotel located in Harrogate City Centre At Classic Lodges The Old Swan Hotel, you can look forward to a terrace, a garden, and a library. The on-site British cuisine restaurant, Wedgwood Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also find perks like: - Full breakfast (surcharge), self parking (surcharge), and a 24-hour front desk - A ballroom, meeting rooms, and a front-desk safe - An off-leash area, a banquet hall, and an elevator - Guest reviews give top marks for the helpful staff Room features All 136 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property. More amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, separate sitting areas, and heating ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/8000000/7870000/7865300/7865201/a29ed876.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Hotel Harrogate Harrogate City Centre - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.4 Very good 1,012 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=7865201&PinnedHotelID=7865201&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/530000/527600/527556/97c045d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Yorkshire Harrogate City Centre - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 1,023 reviews CA $95 CA $115 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=527556&PinnedHotelID=527556&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served, British cuisine](https://images.trvl-media.com/lodging/1000000/990000/981900/981806/43003f7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Harrogate Inn - The Inn Collection Group Harrogate City Centre - Pet friendly - Free WiFi - Restaurant - Game room 8.6 Excellent 687 reviews CA $101 CA $121 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=981806&PinnedHotelID=981806&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11070000/11062600/11062547/94cd5202.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Hart Hotel & Apartments Harrogate City Centre - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 1,000 reviews CA $90 CA $109 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=11062547&PinnedHotelID=11062547&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/530000/521000/520933/dad6930b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cedar Court Harrogate Harrogate - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 476 reviews CA $89 CA $107 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=520933&PinnedHotelID=520933&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves lunch and dinner](https://images.trvl-media.com/lodging/1000000/30000/24200/24165/ce2650d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Harrogate by IHG Harrogate City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,253 reviews CA $96 CA $116 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=24165&PinnedHotelID=24165&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/115000000/114240000/114233100/114233034/be777a32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harrogate by Deuce Hotels Harrogate City Centre - Free WiFi - Housekeeping 8.8 Excellent 48 reviews CA $96 CA $116 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=114233034&PinnedHotelID=114233034&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/1000000/120000/116000/115932/a295fc18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cairn Hotel Harrogate - Pet friendly - Parking included - Free WiFi - Restaurant 7.8 Good 1,000 reviews CA $73 CA $87 total includes taxes & fees Jan 15 - Jan 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=115932&PinnedHotelID=115932&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; British cuisine, alfresco dining ](https://images.trvl-media.com/lodging/8000000/7730000/7728300/7728221/1f2b20d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel du Vin & Bistro Harrogate Harrogate City Centre - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 981 reviews CA $96 CA $116 total includes taxes & fees Jan 15 - Jan 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=7728221&PinnedHotelID=7728221&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/610000/601600/601574/8b474dcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate City Centre - Pool - Hot tub - Spa - Pet friendly 8.0 Very good 1,013 reviews CA $104 CA $125 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=601574&PinnedHotelID=601574&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (GBP 12 per night) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children - A bar/lounge - A restaurant ### Restaurants on site - Wedgwood Restaurant ### Things to do - Library ### Family friendly - In-room crib - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service ### More - Desk - Heating - Iron/ironing board - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 10 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls and an off-leash area are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 15.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children - Self parking fee: GBP 12.00 per night - Pet fee: GBP 10 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: GBP 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Old Swan Hotel Harrogate Old Swan Hotel Old Swan Harrogate Old Swan Classic Lodges Old Swan Hotel Harrogate Classic Lodges Old Swan Hotel Classic Lodges Old Swan Harrogate Classic Lodges Old Swan Classic Lodges The Old Swan Classic Lodges The Old Swan Hotel Hotel Classic Lodges The Old Swan Hotel Harrogate Classic Lodges The Old Swan Hotel Hotel Harrogate ## Frequently asked questions ### Is Classic Lodges The Old Swan Hotel pet-friendly? ### How much does it cost to stay at Classic Lodges The Old Swan Hotel? ### How much is parking? ### What time is check-in at Classic Lodges The Old Swan Hotel? ### What time is check-out at Classic Lodges The Old Swan Hotel? ### Where is Classic Lodges The Old Swan Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Classic Lodges The Old Swan Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 7.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 406 8 - Good 347 6 - Okay 158 4 - Poor 57 2 - Terrible 33 ## Reviews ### 6/10 Okay #### Bryan Jan 6, 2026 Liked: Cleanliness Staff friendly, room was clean , didnt have breakfast but it was was ok last time we stayed ! Good location, only a 5/10 minute walk to town centre. ##### Bryan Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Michael Dec 15, 2025 Liked: Cleanliness, property conditions & facilities Brilliant room and staff very helpful ##### Michael Stayed 2 nights in Dec 2025 ### 8/10 Good #### Jonathan Dec 29, 2025 Liked: Cleanliness The friendly staff ##### Jonathan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Muhammad Ishmael Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities I had a really lovely stay here! The hotel was very clean and comfortable, even with the cheapest room option, which honestly surprised me in a good way. The reception service was fantastic — Jay at reception was incredibly helpful, joyful and welcoming, and really made my stay feel easy and stress-free. This was my first time staying here and I’ll definitely be booking again. Thank you for a great experience! ##### Muhammad Ishmael Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Gilbert Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location exactly what we required ##### Gilbert Stayed 2 nights in Oct 2025 ### 8/10 Good #### Dawn Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff friendly & helpful, nice clean & comfortable stay, highly revommemd. ##### Dawn Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Patricia Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were very helpful, we upgraded to a better room and Shaun was helpful in showing us the room options. ##### Patricia Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Paul Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very friendly and helpful staff. They accommodated us early, with one of the two rooms I had booked. This allowed us to drop off luggage and booked in, then go straight off to attend a wedding at another venue. It was very helpful. Thank you. ##### Paul Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Anthony Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly and helpful staff ##### Anthony Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lynne Dec 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities For 3 star hotel it was excellent. Very old with character. Friendly helpful staff, clean, convenient, good breakfast. What more do you need? We enjoyed our 2 night stay. ##### Lynne Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Charles Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable room ##### Charles Stayed 1 night in Nov 2025 ### 6/10 Okay #### Sarah Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel, great location for town, but far too hot and we could only open the window slightly. The maid walked in to the room 9am on the Sunday despite us answering her knock, which was not ideal. ##### Sarah Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Stuart Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff who remember any 'regulars'. An excellent combination of the traditional with a modern update but its the sraff who make the difference...stuart irving ##### Stuart Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sharon Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, clean facilities and great choice of breakfast. ##### Sharon Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Jade Dec 26, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Hairs on the bed really dirty and ugly ##### Jade Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Joanne Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a wonderful stay at the Old Swan hotel. The staff were friendly, attentive and check in was quick. Breakfast was lovely and replenished frequently Would definitely stay here again. ##### Joanne Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Andrew Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place to stay and well presented, good amenities ##### Andrew Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### James Sep 12, 2025 Liked: Amenities Friendly, efficient and professional staff. Fantastic location, lovely food and comfortable rooms. ##### James Stayed 2 nights in Sep 2025 ### 8/10 Good #### Neil Dec 30, 2025 Liked: Cleanliness, amenities Small room tv not working ##### Neil Stayed 1 night in Dec 2025 ### 6/10 Okay #### Emily Dec 7, 2025 Liked: Cleanliness The room was quite basic. Shower was scorching hot even with the cold. Disappointing effort on Christmas decorations. Hotel is looking very tired which is such a shame as is a lovely hotel in such a lovely location. ##### Emily Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Richard Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed for a murder mystery and had an excellent time, hotel is in good location with plenty of off street parking ##### Richard Stayed 1 night in Aug 2025 ### 4/10 Poor #### Abdalla Dec 10, 2025 Very old, water dripping all the night from the bathroom ##### Abdalla Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Andrew Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Never been in a cleaner hotel up keep 5 star ##### Andrew Stayed 1 night in Oct 2025 ### 8/10 Good #### Christine Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff ##### Christine Stayed 1 night in Oct 2025 ### 8/10 Good #### Barbara Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Traditional hotel in a very convenient location. Staff extremely helpful. Went out of their way to be accommodating. The only downside was, our room was exceptionally hot. We could not turn off the radiator so staff gave us a fan to cool the room overnight. They did offer to change our room but we had already unpacked. I also think some nicer complimentary toiletries would be a nice touch. Tee, coffee, water all provided in the room. ##### Barbara Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)