Hypo-allergenic bedding, down comforters, desk, iron/ironing board

Reviews of Doubletree by Hilton Harrisonburg

4 out of 5
Doubletree by Hilton Harrisonburg
1400 East Market Street, Harrisonburg, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1005 reviews" "
Rating 8 - Good. 271 out of 1005 reviews" "
Rating 6 - Okay. 125 out of 1005 reviews" "
Rating 4 - Poor. 65 out of 1005 reviews" "
Rating 2 - Terrible. 44 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeannie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There are 2 major things that make this place a 2 out of 5. 1 the refrigerator in the room only stays cool for 2 hours. We bought ice cream and it all melted. Horrible!!!! 2nd and this is huge. THe pool is on the side of the rooms. There is a sliding door that separates you from the pool. So you hear all the screaming and yelling from the pool until 10.
Stayed 2 nights in Mar 2024

8/10 Good

Leyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sherry

Travelled with family
Liked: Staff & service, property conditions & facilities
Check in was easy, the rooms are nice, no microwave though to heat up leftovers from dinners out. It was nice and close to many shopping choices, walmart, target, kohls and much more. So if you needed anything you just had to go across the street. What i didnt like was the price was more then what i was sent in my confirmation email. They couldnt put us in a joining rooms, there was a dead mouse found in the pool sitting area by my kids. No breakfast, they had some food but it would be added to you bill and i felt we were paying more then what we recieved. They had a restaurant also but the prices were ridiculously high. I dont understand if im paying this much for a room where we basically just slept and then have to pay more for breakfast. The service desk people were very nice though. Would i stay here again, maybe but probably not.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ralph, Massapequa Park

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Jedediah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Plenty of places to eat in the area. Pool was open late.
Stayed 1 night in Mar 2024

6/10 Okay

Susan

Travelled with family
This property was not what I was expecting. The room did not have enough light. There was no light in the entrance by the closets. The bathroom light was not very bright. The tile floor in the elevator was broken. There is nothing special about this hotel, I my opinion.
Stayed 1 night in Mar 2024

10/10 Excellent

Ruth

Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2024

4/10 Poor

Jeffrey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Area around the top of the window was disgusting! The light in the entry way did not work. This means that you have to fumble around for a switch on a bed side light when you come in after dark since that is the only light in the room with wall switch. Shower was moldy in various places. The shower valve is on the opposite end from the door so you can't turn the shower on without getting hit with ice cold water. The exhaust fan in the bathroom did not work. The vertical grab bar is at a TERRIBLE height for tall people. I smashed my elbow into the sharp edge of the steel grab bar. I could barely move my arm the rest of the day. Bed and pillows were very comfortable! Some of the best I have had at a any hotel.
Stayed 1 night in Feb 2024

6/10 Okay

aamir

Business traveller
Good location
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa, La Marque

Stayed 1 night in Feb 2024

6/10 Okay

Robert, Shawsville

Travelled with partner
The pool was ice water cold. No towels at the pool. The phone did not work in the room. The bottled water was $6 each. No breakfast options at all.
Stayed 1 night in Feb 2024

6/10 Okay

Shannon

Travelled with family
Disliked: Cleanliness
The staff at check seemed uninterested and unwelcoming. Our room was clean but all public areas were dirty. Had breakfast which was typical bad buffet food and the room was dirty from the night before. Crushed food on the floors all over the hotel. Gross. Would not stay here again. I will say the bartender and the breakfast staff were kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Fred

Business traveller
Liked: Amenities, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

GUILLERMINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience. Rooms were clean. Good location. The staff were kind especially the receptionist! She was hospitable, very helpful and accommodating. We enjoyed our stay at the Hilton Double Tree@ Harrisonberg Va
Stayed 1 night in Dec 2023

8/10 Good

Shamese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
The stay was nice, but the room service didn’t come that much. The pool was nice but a little cold didn’t stay in pool that long. Maybe if the fireplace was on, the pool could be a little warmer. Other than that everything was real nice.
Stayed 3 nights in Dec 2023

8/10 Good

MARTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Bed was very comfortable but the two chairs in the room were not comfortable at all. Leaves you sitting or lying on the bed most of the time you are in the room. Adding a nice comfortable chair or couch would make the stay so much better.
Stayed 3 nights in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Well run, convenient hotel. No complaints!
Stayed 1 night in Dec 2023

10/10 Excellent

Bob

Stayed 1 night in Dec 2023

8/10 Good

jenna

Stayed 1 night in Nov 2023

6/10 Okay

Jeff

Liked: Staff & service, amenities
Disliked: Cleanliness
Close to the highway. Overall a very nice place. Down pillows and comforter were nice. Decor was also well done. Downside is very dim lighting in both the bedroom and bathroom, with no moderate to strong lighting options anywhere in the room. The bathroom was actually pretty gross regarding cleanliness. Hair was left on the counter, some odd fungus was growing all around the hook on the back of the door. The most egregious was the amount of mold on the grout of the shower walls, the base of the shower and all over any surface of the glass shower door where glass met chrome hardware.
Stayed 1 night in Nov 2023

10/10 Excellent

August

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason was a tremendous help with our particular needs. The quickest service I’ve ever experienced.
Stayed 1 night in Nov 2023

10/10 Excellent

Ricky

Stayed 1 night in Nov 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Kent

Travelled with partner
Disliked: Staff & service, property conditions & facilities
At check in staff was unfriendly, was very un professional. Not at all what i am use to to with this hotel chain. Would not stay there again.
Stayed 2 nights in Oct 2023

8/10 Good

Christopher

Travelled with partner
Lots of traffic noise all night. Poor restaurant facilities and menu
Stayed 1 night in Oct 2023

6/10 Okay

Kirstin

Stayed 2 nights in Sep 2023

10/10 Excellent

Danita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, with clean and comfortable rooms
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out were a breeze. The room and hotel were both very nice, although our room was on the first floor immediately next to the pool, which was very loud and we had no natural light, just a view of the pool. Hotel bar and restaurant were an added bonus that we enjoyed.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

10/10 Excellent

Julienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was professional and friendly. Room was clean. Pool wasn’t used. The treadmill was broken but nice to have the exercise room. Restaurant was good. Only suggestion would be extra coffee be prepared for the morning and add some flavored creamer.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Family trip
The location was great, but overall the hotel was run down. The rooms were very musty. The bathrooms didn't have enough light. And housekeeping forgot to close our door. Very disappointing.
Stayed 5 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy & Quaint
The room was nice minus the weird bathroom layout. The shower open only on 1 side having you step straight into the toilet. In other words take small steps getting out of the shower. The room had a nice relaxing chair to sit and watch tv at the end of the day to have coffee or tea making it feel like home.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christina

Stayed 1 night in Sep 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the price
Stayed 1 night in Sep 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

JOHN

Travelled with family
Disliked: Staff & service
Hotel was overbooked and I did not get the room with king bed as I booked it. Staff was rude
Stayed 1 night in Aug 2023

10/10 Excellent

William T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Dawn

Liked: Staff & service
People in the pool area at 430am. If u stay there don't stay near pool
Stayed 1 night in Aug 2023

4/10 Poor

Eric

Stayed 1 night in Jul 2023