We arrived Thursday and discovered no towels for us. We asked at the desk for towels, and was told none could be had until the housekeeping staff came in to work. We did not get towels until SATURDAY! We had to stay until housekeeping came in at 9:30 Saturday to get towels, even though our schedule was to get going by 8 AM. I cannot understand why a simple matter of towels would take so long and so many requests to be fulfilled. Surely they should keep some towels at the front desk, but no, they don't. The staff was nice for the most part, but they were hamstrung by some requirement that would not allow for towels. There were other problems with the stay, but this was the major one,