Suite, 1 King Bed, Non Smoking

Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
631A Eisenhower Blvd, Harrisburg, PA

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anrhony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrid conditions all around, you couldnt pay me to stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Ayeshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Sharon

Stayed 1 night in Mar 2024

8/10 Good

Fengxiang

Travelled with family
It is clean, but the room I got is very noisy at night.
Stayed 2 nights in Mar 2024

8/10 Good

Duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really helpful and friendly. Only complaint was you can hear the guest on floor above pretty loudly.
Stayed 3 nights in Feb 2024

4/10 Poor

Carlie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel room smelt like cigarettes and weed. Bathroom sink had toothpaste all over the faucet. Also the room was set at 74 degrees and the a/c would not work.
Stayed 1 night in Feb 2024
Response from GM on Feb 21, 2024
I apologize for the smoke smell in your room. If that happens, please call the front desk and they will change your room immediately. As for the A/C issues, I will have maintenance check this out ASAP. Thank you for staying with us, and we hope you give us another shot. We would love to host you again...properly.

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. Our bathroom sink would not drain period. We alerted staff and they said it would be looked at the next day and it was not. The TV in the room also glitched and did not work correctly so we could not use it. Breakfast choices are extremely poor compared to other hotels. Guests were having a parking lot open party until 10 pm one night blaring loud music. Kids liked the pool. That was about the only good part of the stay.
Stayed 3 nights in Feb 2024
Response from GM on Feb 21, 2024
Truly sorry about your stay with us. We will have maintenance check the bathroom sink and fix the situation. As for the parking lot party, I will make sure the front desk is better about promply handling noise complaints.

8/10 Good

Regina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool & local location was my main reason for going to this hotel, they can use some minor updates, other than that I had no complaints my girls loved the pool, they enjoyed making their own waffles.
Stayed 2 nights in Feb 2024
Response from GM on Feb 21, 2024
I'm glad you enjoyed your stay. Kids always love the waffles. To be honest, I'm a fan as well. Thank you for staying with us. We hope to see you in the future.

4/10 Poor

Grant

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was cold on our arrival and took 45 min to heat up, toilet ran water all night. TV was off/on all night, desk said "yea that happens sometimes and sometimes off, we have called to have it fixed but they don't show up".
Stayed 2 nights in Feb 2024
Response from GM on Feb 21, 2024
We apologize for the TV issues. We have contacted DirecTV for a solution. We will also have maintenance check into the toilet situation.

10/10 Excellent

Dustin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place other than the bathroom being a little worn and had mold.
Stayed 1 night in Feb 2024
Response from GM on Feb 21, 2024
Thank you for staying with us. We apologize for the bathroom condition. We will work with maintenance and housekeeping to take care of this issue.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cynthia

Stayed 4 nights in Dec 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ni

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk lady, clean and quiet location
Stayed 1 night in Dec 2023
Response from GM on Feb 21, 2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sugito

Stayed 1 night in Dec 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night’s sleep for good price. I used to mostly go to Hampton Inns in my travels, but their prices since covid are outrageous! Sleep Inn is great quality for a precovid price. Sleep Inn is now my first call for accommodations.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas, Morrisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!! The guy who checked me in was great!! He went above and beyond to help me and tell me about the area
Stayed 1 night in Dec 2023

6/10 Okay

Zina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It took a couple buzzers for someone to come to the desk when checking in. The nicest people are the housekeepers (the couple) love them! It was our 6th time staying there, but this visit the food was terrible the milk was curdled. I told the front desk person. I think they are short staff. I got the room cheap on Expedia. So was worth stay.
Stayed 1 night in Dec 2023

6/10 Okay

Samantha

Travelled with family and small children
Disliked: Cleanliness

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star rating makes this hotel a perfect choice!
I chose this Sleep Inn location because of the good reviews I read as well as location. After cancelling 4 other reservations at different area hotels because of poor reviews, I realized upon arrival that I made the right decision to stay here. This hotel has a friendly and helpful staff and everything about this hotel was clean, clean, clean. Plenty of hot water for the shower. It had good pressure and never ran out of hot water like other hotels we've stayed at. Beds were comfortable for a good night's sleep. This is a quiet family oriented hotel with no loud noises or partying. Smoke free and no unpleasant odors. Breakfast offerings were plentiful with various choices to start your day. Plenty of parking and easy access to local and major roadways. Affordable rates made this a good choice for our 5 night stay. I hope to stay at this location again.
Stayed 5 nights in Oct 2023

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Joel

Travelled with partner
Black mold growing in shower, bathroom mirror peeling, extremely noisy refrigerator ( woke us up)
Stayed 1 night in Oct 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service
The bathtub surrounds are in need of replacing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Bonnie, Apollo

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We had a very nice stay at this hotel. The ratings I noticed were 8.2 out of 10 and my rating would be 8.5. The sleep suites and inn was clean up kept and breakfast was pretty good. This is a great middle of the road for cost efficiency. I would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with Great people
Stayed 1 night in Sep 2023

6/10 Okay

Oliver

Travelled with partner
Disliked: Staff & service, property conditions & facilities
First room we went into there was hair all over the shower and a hang nail on the carpet. Second room was less dirty but tv didn’t work, the shower needed draino as it didn’t drain at all and then I found a bug in the shower the last day of the stay. Front desk guy also shut the lobby couch down as out of service because he was napping on it which was the best part of the stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Malco Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 👌 service
I feel comfortable very clean nice attention
Stayed 1 night in Sep 2023

10/10 Excellent

Kuan-Che

Stayed 1 night in Sep 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Howard C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Great place to stay over when traveling through Harrisburg.
Stayed 1 night in Sep 2023

4/10 Poor

Kathleen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
2 things - beware EXPEDIA charged us $25 more than the the cost if we had booked directly and paid at the hotel. Plus, We paid $150 for a room that was old and had a bathroom that you didn’t really want to shower in. The first room they put us in smelled earful like mothballs or that it had t been used or cleaned in years. They offered to Fog the room and deodorize it. We made them find us a clean room. If we had paid $55 or $70 for the night I would have said that we got what we paid for, but at $150 ABSOLUTELY NO. I would not recommend this place and may never use EXPEDIA again. DISAPPOINTED! The only reason that I gave it an extra star was the morning staff was very nice. The young woman working on Sunday morning September 17 cared what was happening at the hotel.
Stayed 1 night in Sep 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Run don’t walk from this place
First room moldy, urine on the toilet seat, dust on headboard. Ask for new room. Next room moldy bathroom, moldy light shade, mold in air conditioner. Open AC full of dust. Not a great place to stay for someone with asthma. Staff apologized but offered no excuse. Extremely disappointed!
Stayed 1 night in Sep 2023

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff very friendly. I'd only change the coffee it wasn't good
Stayed 2 nights in Sep 2023

8/10 Good

Shea

Front desk gentleman was very friendly , service was great. Location just a little outdated
Stayed 1 night in Sep 2023

8/10 Good

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean - not much breakfast options. Staff super courteous
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Room needed some updating.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chazz

Stayed 3 nights in Sep 2023

10/10 Excellent

amanpreet

Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with family
Liked: Staff & service
Gym was lacking. Rooms are ok but showers were moldy. Breakfast was sparse and not appetizing.
Stayed 2 nights in Aug 2023

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy guests in and out of their room partying
Stayed 1 night in Aug 2023

10/10 Excellent

Ruth

For its price point, I don't think it gets any better than this. Reasonably clean, nice pool/fitness center, comfy beds, and a good continental breakfast, plus all of the staff were really nice! Highly recommend if you're looking for somewhere cheap and comfortable near Harrisburg/Hershey.
Stayed 1 night in Aug 2023

6/10 Okay

Cathy

Travelled with family
Liked: Staff & service
This was an ok hotel. I had to have my room changed because of the bad smell and mold. The second room was ok. I will not stay here again. The staff was nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

Zina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for price! Friendly quick and easy to go to Hershey!
Stayed 3 nights in Aug 2023