Premium bedding, blackout drapes, iron/ironing board

Reviews of La Quinta Inn & Suites by Wyndham Harrisburg Airport Hershey

2.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 343 out of 1006 reviews" "
Rating 8 - Good. 316 out of 1006 reviews" "
Rating 6 - Okay. 124 out of 1006 reviews" "
Rating 4 - Poor. 104 out of 1006 reviews" "
Rating 2 - Terrible. 119 out of 1006 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head wasn't the best and body wash was almost out, but other than that it was great. Services & facilities were good.
Stayed 1 night in Mar 2024

10/10 Excellent

Hope

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Hi KendraThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

6/10 Okay

Brian

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
No early check-in..broken down vehicles parked in lot..dogs barki
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 14, 2024
Hello BrianI am very for sorry for the inconvenience, we hope we can serve you better in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service
Response from General Manager on Mar 14, 2024
Hi Charles Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

6/10 Okay

Raymond

Travelled with family
Air conditioner didn’t work. Musty smell to the room.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Hello Raymond I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again.Thank you!

8/10 Good

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend the night
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Hi ElisaThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Hi Jennifer Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 Good

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I would say was a little bit of a problem was you could hear the people in the next room. The walls are extremely thin. They finally decided to go to bed around midnight.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Hi Rebecca Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 17, 2024
Hi Amanda I am very sorry for any inconvenience you had during your stay.Hope we can do better in the future .Thank you !

6/10 Okay

Charles

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water for showering, according to reviews this isn’t new. Other than that a great property.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Hello CharlesI am very sorry for the inconvenience, rest assured we are working hard to fix this issue.Hope we can serve you again in the future.Thank you!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Hi Charles Thank you for staying with us, we appreciate it.Hope to see you again soon!

6/10 Okay

Daniel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Please have the staff renovate the inside of the property as there were water stains on the ceiling and the carpet had visible holes and was extremely dirty. Thank you in advance for your assistance with this.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Hi DanielI am very sorry to hear of the issues during your stay, rest assured we are working hard to make sure this does not happen again.Thank you!

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and airport d Shuttle Drivers were incredibly helpful and accommodating.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Hi Dominic Thank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 Excellent

Chiffon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that they served free breakfast for all the guest, nice and quiet
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 12, 2024
Hi ChiffonThank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Hi Stephane Thank you for staying with us, we appreciate it.Hope to see you again soon!

6/10 Okay

victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water in my room. The bathroom was dirty. Stuff on the walls not sure what it was and beside the toilet it looked like there were 2 spiders killed in 2 different spots..
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 12, 2024
Hi Victoria I am very sorry to hear of the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you !

6/10 Okay

Nicholas

Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Hi Nicholas Thank you for staying with us ,we appreciate it .Hope to see you again soon!

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for an overnight or short trip.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Hi FelixThank you for staying with us ,we appreciate it .Hope to see you again soon!

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Hi Brenda Thank you for staying with us, we appreciate it.Hope to see you again soon!

8/10 Good

John W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!!!
Always perfect #1
Stayed 1 night in Nov 2023
Response from General Manager on Dec 28, 2023
Hi John WThank you for staying with us ,we appreciate it .Hope to see you again soon!

8/10 Good

Felix

Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Hi FelixThank you for staying with us, we appreciate it.Hope to see you again soon!

8/10 Good

Ivan

Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Hi Ivan Thank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Very clean and friendly staff
Stayed 1 night in Dec 2023
Response from General Manager on Dec 9, 2023
Hi Pamela Thank you for staying with us, we appreciate it.Hope to see you again soon!

4/10 Poor

Leslie

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk was extremely friendly and efficient but this hotel needs a major overhaul. Our room had stains on the carpet and major water damage on one section of the ceiling. The guest laundry room needs serious attention, as well. The area seemed unsafe as well.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 9, 2023
Hello Leslie Thank you for staying with us, we appreciate it.I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again.

4/10 Poor

Tracey

Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again. When I walked in, I could tell it would be a bad experience. Staff was friendly (not a professional presence) — the elevator was old and noisy (thought I would be stuck) — the heater made a LOUD whirring noise all night. I was scared to sleep — concerned about bugs —- the bathroom had cracks and patched up holes — I didn’t want to use the shower because I was that grossed out. I also didn’t like the older guy hanging around out front seeming to watch my every move. I did see some unusual bugs on the outside of the building — they looked like bed bugs but were not. Worst sleep — I got up earlier to leave.
Stayed 1 night in Nov 2023
Response from General Manager on Dec 6, 2023
Hi Tracey Thank you for staying with us, we appreciate it.Rest assured we are working hard on the comments you made and hopefully your nest stay will be better .Thank you!

8/10 Good

John W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🙌
No complaints
Stayed 1 night in Aug 2023
Response from General Manager on Nov 26, 2023
Hi John Thank you for your staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Isaiah

Stayed 1 night in Nov 2023
Response from General Manager on Dec 14, 2023
Hi IsiahThank you for staying with us, we appreciate it.Hope to see you again soon!

4/10 Poor

Courtney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 26, 2023
Hi CourtneyThank you for your staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
All was generally well
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 26, 2023
Hi IsaiahThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi Catherine Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi AlejandroThank you for your staying with us, we appreciate your feedback. Hope to see you again soon!

8/10 Good

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi Michael Thank you for your staying with us, we appreciate your feedback.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really good. Staff was friendly and place was very clean. Only complaint i had was that there was some people being very loud in the hall up until about 3 in the morning. Was hard to ignore all the noise and sleep
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi DanielThank you for your staying with us, we appreciate your feedback. Hope to see you again soon!

8/10 Good

Peter

Very pleased with my La Quinta stay in Harrisburg
I actually "shopped" for a Harrisburg hotel online by price, and was pleasantly surprised that La Quinta was so nice. I'd had luck with LaQuintas in the past, but you never know. I got lucky ... One of my criteria was carpeting. The trend these days is bare floors, but your carpeting broke a tie with other hotels and motels ... Excellent breakfast, too. Didn't know what to expect, but the spread was good and it saved me time and money ...
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 13, 2023
Hi PeterThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

2/10 Terrible

Ronald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is infested with bed bugs.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi Ronald I am very sorry for the inconvenience, please rest assured that we are investigating the issue.Thank you !

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a bad odor upon entering. I was greeted by the front desk clerk as she pulled her shirt on. She was wearing a sports bra so not inappropriate, just unprofessional. Then went to the room to see a damaged door jam that appeared as if someone had tried to pry the door open previously. The bathroom had dirty grout and the tub faucet was dripping even after I attempted to turn it off. I immediately went downstairs to checkout after seeing the room. Manager refused a refund or even a credit of any kind after speaking with Expedia. The area around the hotel is not the best, but that doesn’t mean the hotel doesn’t have to have basic acceptable accommodation standards. This negative experience was definitely a first for me (as Expedia ratings are generally accurate) and the refund/credit refusal was frustrating as I did not even use the room. One positive is there are quite a few fast food options nearby so if you do stay there, you are almost guaranteed to find something you like!
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 13, 2023
Hi KellyI am very sorry for inconvenience, hope we can serve you better in the future.

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy for travelers to get in and out. Very quiet inside.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi EugeneThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Freddy

Liked: Property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi Freddy Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

2/10 Terrible

Bradley

Travelled with partner
Disliked: Staff & service
Never ended up staying. Staff was completely unwilling to be flexible
Stayed 1 night in Oct 2023
Response from General Manager on Nov 13, 2023
Hi Bradley I am sorry to hear of the inconvenience, rest assured we are working hard to make sure this does not happen again.Thank you!

6/10 Okay

christian

Stayed 3 nights in Oct 2023
Response from General Manager on Nov 26, 2023
Hi ChristianThank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Nov 13, 2023
Hi KeithThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Oct 2023
Response from General Manager on Nov 13, 2023
Hi Ivan Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

4/10 Poor

Kelly

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The ceiling in our hotel room was literally falling. Water damage circles and plaster holes in the ceiling. My kid was afraid the ceiling was going to fall on her and refused to sleep on that side of the room. Also the shower head was pointing out of the shower so when it was turned on it sprayed the whole bathroom. We used all of our towels drying the entire bathroom.
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 13, 2023
Hi kellyI am very sorry to hear of the inconvenience, rest assured we are working hard to make sure this does not happen again.Thank you!

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to deal with.
Stayed 1 night in Sep 2023
Response from General Manager on Nov 13, 2023
Hi DennisThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

2/10 Terrible

LaTice, Marlton

Stayed 1 night in Oct 2023
Response from General Manager on Oct 24, 2023
Hi La TiceI am very sorry we did not meet your expectations, hopefully we can serve you better in the future!

10/10 Excellent

Tricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 24, 2023
Hi Trcia Thank you for staying with us, we appreciate it.See you again soon!

10/10 Excellent

Viktoriya, Franklin Furnace

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room
Stayed 1 night in Oct 2023
Response from General Manager on Nov 13, 2023
Hi ViktoriyaThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

2/10 Terrible

Jennifer

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area appears very unsafe. There was some confusion with our reservation. There were stains on the walls and carpet. The ice machine is out of order and looks very dirty. We will not be staying here again.
Response from General Manager on Oct 17, 2023
Hi JenniferI am very sorry you felt unsafe, rest assured our area is very safe.And we will be working hard to on the comments you made.Thank you !

10/10 Excellent

Maricel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its nice place and quiet
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Hi MaricelThank you for staying with us, we appreciate it.We hope to see you again soon!