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Reviews of Hampton Inn by Hilton York

2.5 out of 5
Hampton Inn by Hilton York
1550 Mount Zion Rd, York, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 473 out of 731 reviews" "
Rating 8 - Good. 179 out of 731 reviews" "
Rating 6 - Okay. 38 out of 731 reviews" "
Rating 4 - Poor. 27 out of 731 reviews" "
Rating 2 - Terrible. 14 out of 731 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

abobakrh

Disliked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Maryd5 on Apr 14, 2024
Can you please let me know how your stay was at the Hampton Inn. Thank you.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I could careless about the property - stop asking me about this - Noisey kids and family in breakfast area - eggs had water in them disgusting - waffle mix left out no cover over them un healthy - too much white bread not healthy
Stayed 2 nights in Mar 2024

10/10 Excellent

Cythia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Bed was comfy and breakfast was a nice plus.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It served us well for the occasion
Stayed 2 nights in Feb 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and comfortable. The location is close to plenty of dining options
Stayed 1 night in Mar 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jamilett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an ideal area for us. The staff were great. It would have been nice to have a few more breakfast options.
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey

Stayed 1 night in Mar 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Betsy

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel was clean & comfortable and a reasonable price.
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, a lot of things to do and places to eat around the hotel. We would go back
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa, Williamsport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so wonderful. The rooms could use some updating but were very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

8/10 Good

Barbara, Reading

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant or bar onsite but Texas Roadhouse and Red Robin right next door. Walkable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Debora

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was quiet

10/10 Excellent

gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family stop
The staff was great. It was clean.
Stayed 3 nights in Nov 2023

8/10 Good

gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Staff was polite and kind.
Stayed 2 nights in Nov 2023

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was extremely accommodating, thoughtful, and aware there were 2 events going on and offered to place me in a location that may be more quiet, without me knowing or asking. Excellent customer focused and service.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Fantastic stay from beginning to end. Came for a wedding, staff was friendly and helpful. Room was very comfortable, clean and quiet. Would definitely stay again and highly recommend to anyone.
Stayed 1 night in Nov 2023

4/10 Poor

Leah

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
The service in the staff was excellent. The room is very clean and up-to-date and the price was reasonable.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephy at checkin and checkout was especially accommodating, personable and friendly. Enjoyed our short stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Eliezer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephie was a wonderful hostess. Friendly staff, good breakfast and service
Stayed 2 nights in Nov 2023

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Will return
Stayed 1 night in Oct 2023

10/10 Excellent

Merlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay at this hotel when we come to York
Stayed 2 nights in Oct 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

Holly M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
price is a bit much
Stayed 2 nights in Oct 2023

2/10 Terrible

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed with Hotels.com
The staff at Hampton Inn was amazing and tried very hard to help me. My issue is Hotels.com did not send them my reservation (I had a confirmation I had gotten weeks in advance) and they were fully booked. We ended up having to go an hour away to get a comparable room at a decent price. Hotels.com was no help to me after being on the phone with them for over n hour. Moral: call and confirm your reservation with the property.
Stayed 3 nights in Oct 2023

6/10 Okay

Desiree

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service was good but the breakfast was very mediocre. Pretty much only processed foods no healthy options at all besides apples and oranges. How hard is it to have hard boiled eggs, plain yogurt, some granola etc with toppings. For $240 a night I expected more.
Stayed 1 night in Oct 2023

6/10 Okay

Jonathan

Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort
Nice comfortable stay.
Stayed 3 nights in Sep 2023

2/10 Terrible

Patrick

Stayed 1 night in Sep 2023

4/10 Poor

Mariusz

Stayed 1 night in Sep 2023

10/10 Excellent

Mark, NEW YORK

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff could not have been more helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay!! The bed and bedding were so comfortable and clean. The room has a very homey decor and design. The staff were all friendly and accommodating.
Stayed 1 night in Sep 2023

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
The Hampton Inn was incredibly clean and well maintained. Staff was courteous and helpful and the breakfast was far better than most I have been offered. The decor was business basic but the bed was very comfortable and I loved the fact that the TV was bigger than 32"
Stayed 1 night in Sep 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, helpful staff.
It was a very comfortable and clean room, the staff was friendly and helpful, and in a great location within walking distance to several restaurants.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This was our second year in a row to stay in this hotel and the elevator is still out of order. Bed/pillows were not comfortable at all. Otherwise the entire stay was okay.
Stayed 2 nights in Sep 2023

8/10 Good

Shuguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always tidy and included breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023