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Reviews of Zody House

3 out of 5
Zody House
Number 1, Lane 53 Ton That Thiep, Hanoi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay and our host was really helpful. Short walk to Old Quarter but really quiet spot. Definitely recommend.
Stayed 3 nights in Oct 2023
Response from Binh Ng. on Oct 31, 2023
thank you so much.

10/10 Excellent

Teng Teng

Stayed 4 nights in Sep 2023
Response from Bing Ng. on Sep 19, 2023
Thank you so much.

10/10 Excellent

Ollie

Liked: Cleanliness, room comfort
Home away from home!
Great location walking distance to the old quarter. The apartment itself is spacious and comfy. We used the laundry facilities which was brilliant for us as backpackers and it made a nice change to cook for once! The kitchen has quite basic amenities but it did the job just fine :) Good communication from the owner too.
Stayed 4 nights in May 2023
Response from Binh Ng. on May 23, 2023
Thank you so much. Hope to see you again.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a very comfortable stay at Zody House. The room was big with lots of amenities, and the staff, while not overly involved, was reachable to answer any questions we had, and they even called a taxi for us to the airport at the ned of our stay. The hotel is located not too far from the Old Quarter, so lots of opportunities for food and shopping. It is next door to the Ministry for Defence which was a little unnerving but we got used to it after a day or two! Overall would recommend.
Stayed 4 nights in Jan 2023
Response from Binh Ng. on Mar 3, 2023
Hi Margaret,Hope you are doing well. Thank you so much for your great review. Hope to see you again for the next time you come to Hanoi.

6/10 Okay

Emily

Liked: Room comfort
Disliked: Cleanliness
Smelly
Good place to stay. Drains in our room smelt awful but was offered discount for next stay as apology.
Stayed 6 nights in Jan 2023
Response from Nguyen The Binh on Feb 3, 2023
You stayed at my house for 6 NIGHTS, why didn't you tell me about this smell until you checked out? I checked the bathroom, it's just that the floor drain cover wasn't installed properly, probably when the housekeeping took it off to clean it. It only takes a few minutes to check and reinstall it correctly. You also assume that I knew about the smell in advance because the balcony door is open when you check in. Please note, after cleaning, we usually open this door to quickly dry the floor as well as fresh air in the room. This review is not fair.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, perfect host and very quiet location with easy access to shops etc. Highly recommended
Stayed 1 night in Oct 2019
Response from Lily on Oct 22, 2019
Thank you so much for your second time reviewing us on Hotel.com It's a such great motivation for us to keep it going and we wish bring the most comfortable felling to client. Thank you so much from our heart and hope to see you in the next time. Yours sincerely, Zody team

8/10 Good

ming chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, comfy place, Value for money
The place feels very safe. It's adjacent to a government ministry so there is security 24 hours nearby. It's what I was looking for, near to the old quarter but in a very quiet neighbourhood. perhaps a little daily cleaning service might help though...
Stayed 7 nights in Aug 2019
Response from Lily on Aug 20, 2019
Dear valued guest, Nice to see your lovely word and thanks for your fancy review on Hotel.com . I feel great when hearing from you, it's a big encouragement for me to keep it up. We are always trying to make you as comfortable as possible and hopefully, you consider us as your 2nd home. We wish all the best for you and your family. Best regards, Zody team

8/10 Good

YOUNGHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Lily on Jul 31, 2019
Thank you for this fancy review. We hope to have the opportunity to welcome you again in the future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice, central apartment
Centrally located apartment in a nice area. The staff was helpful and gave us all the information we needed to check in and out ourselves. The apartment was fully equipped.
Stayed 2 nights in Jul 2023
Response from Binh Ng. on Aug 5, 2023
thank you so much. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Clean, Kind, Reasonable
Good : Everything Bad : Nothing
Stayed 3 nights in Apr 2023
Response from Binh Ng. on May 4, 2023
Thank you so much.

10/10 Excellent

Kensuke

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Binh Ng. on May 4, 2023
thank you so much

8/10 Good

Marie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Marie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Jae Myung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요 추천해요
아주 마음에 들었어요 원룸식으로 되어있고 깨끗하고 좋아요 프론트는 따로 없습니다 체크인 할때 1시30분 쯤 문열어요 처음에 일찍올때는 문 닫혀있어 깜짝 놀랬는데 만나고 나서 좋았어요 시내도 별 그리 멀지 않고
Stayed 6 nights in Nov 2019
Response from David on Dec 19, 2019
Dear our valued guest, Thank you so much for your fancy review on Hotel.com It's a such great motivation for us to keep it going and we wish bring the most comfortable felling to client. Thank you so much from our heart and hope to see you in the next time. Yours sincerely, Zody team

8/10 Good

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswerte, preiswerte Unterkunft!
Der Hausherr David ist sehr freundlich und hilfsbereit! Zody House ist relativ zentral gelegen und sehr ruhig, wenn der Umbau im Nachbarhaus fertig ist. Das Frühstück muss selber gemacht werden. (Appartement mit allem, was dazugehört). Alles im Allen sehr empfehlenswert.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても丁寧で親切です。「困ったことがあればいつでも連絡してください。」とLINEを交換しました。部屋は清潔で落ち着きがあります。残念な点は隣の建物が工事中だっため騒音がありました。また泊まりたいと思えます。
Stayed 3 nights in Nov 2019
Response from Lily on Nov 28, 2019
Dear our valued guest, Thank you so much for your fancy review on Hotel.com It's a such great motivation for us to keep it going and we wish bring the most comfortable felling to client. Thank you so much from our heart and hope to see you in the next time. Yours sincerely, Zody team

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Lily on Oct 22, 2019
Thank you so much for your second time reviewing us on Hotel.com It's a such great motivation for us to keep it going and we wish bring the most comfortable felling to client. Thank you so much from our heart and hope to see you in the next time. Yours sincerely, Zody team

10/10 Excellent

Kwok Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Good Good
David is a nice guy, good location, good services.
Stayed 5 nights in Sep 2019
Response from Lily on Oct 6, 2019
Thank you so much for your second time reviewing us on Hotel.com It's a such great motivation for us to keep it going and we wish bring the most comfortable felling to client. Thank you so much from our heart and hope to see you in the next time. Yours sincerely, Zody team

10/10 Excellent

高橋, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利な所にあり、周りは軍の施設だから安全です。部屋はキレイで設備が良いだか、ティッシュペーパーを置いて欲しい。
Stayed 1 night in Aug 2019
Response from Lily on Oct 6, 2019
Thank you so much and wish all the best for you.

10/10 Excellent

JIHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It is a kind, clean, safe, and well-equipped apartment.
Stayed 5 nights in Aug 2019
Response from Lily on Aug 20, 2019
Thank you so much for your second time reviewing us on Hotel.com It's a such great motivation for us to keep it going and we wish bring the most comfortable felling to client. Thank you so much from our heart and hope to see you in the next time. Yours sincerely, Zody team

10/10 Excellent

JIHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우좋은 아파트
최고의 아파트, 친절한 호스트와 스탭들, 청소를 도와주는 아주머니까지 다 친절하고 깨끗한 아파트였다. 사진과 똑같은 깨끗한내부와 여러가지 유용한 집기류 덕분에 매우 편안하고 좋은 여행이였다. 위치는 호안끼엠호수 에서 걸어서 10분정도 거리이나 그랩이나 택시등을 통해 편하게 다닐수있었고 바로근처가 국방부 등 건물로 인해 항상 경계근무중인 경찰들로 인해 매우 안전한곳이다 호스트는 자주연락을 통해 불편한건 없는지 더 필요한건 없는지 알아봐주고 스탭들은 여행에 도움이 될수있도록 여러가지 정보와 도움을 주었다. 지내는동안 벌래한마리 보지 못했고 빠른와이파이와 조용하고 성능좋은 에어컨으로 인해 아파트에서 지내는동안 부족한것이 없었다. 주방에 커다란 냉장고와 전자렌지 등 필요한것이 다 있어 편리했고 욕조나 세탁기 건조기 다리미등 장기간 머물면서 필요한것들이 다 있어 좋았다. 다음에 다시 하노이에 간다면 꼭 재방문 할 예정이다
Stayed 4 nights in Jul 2019
Response from Lily on Oct 6, 2019
Thank you so much for your second time reviewing us on Hotel.com It's a such great motivation for us to keep it going and we wish bring the most comfortable felling to client. Thank you so much from our heart and hope to see you in the next time. Yours sincerely, Zody team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Emplacement parfait proche du vieux quartier (15 minutes à pieds a peine), la rue du train est toute proche, par hasard c’est là que nous avons mangé le premier soir. Accueil agréable, la climatisation fonctionne parfaitement, eau tiède pour se doucher, mais ce n’est pas très dérangeant vu la chaleur à Hanoï ! Hôtel très bien tenu, très propre, une femme très gentille étend votre linge avant même que vous ne le fassiez ! L’ascenseur est apreciable. La rue est calme et vous n’entendez pas les Klaxons la nuit. N’hésitez pas à réserver votre transport pour ou depuis l’aeroport avec l’hotel !
Stayed 4 nights in Jul 2019
Response from Lily on Aug 1, 2019
Cher notre cher invité Je suis tellement heureux de leur dire qu'ils sont chez eux, à la maison Zody. C'est toujours un plaisir de vous accueillir en tant qu'invité. Toute l’équipe poursuivra son excellent travail pour vous accueillir bientôt à Hanoi. Prends soin de toi! Cordialement Équipe Zody

10/10 Excellent

Verified traveller

Stayed 8 nights in Apr 2019
Response from Lily on May 20, 2019
Thank you for this good review. We hope to have the opportunity to welcome you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
一人旅できれいで広々としたコンドミニアム滞在
コンドミニアム型でフロントサービスはありません。どうやってチェックインするのかと不安になりましたが、ホテルズドットコムのリクエスト欄にチェックイン希望の時間を記入して送ると、メールが届きました。時間に合わせてスタッフが来て、1階のソファでチェックインとなりました。 スタッフは建物内に常駐しませんが、電話やメール・チャットなどの手段でいつでもスタッフに連絡がとれる環境が整っています。 一人旅には気をつかわずに部屋でのんびり＆比較的静かに滞在でき快適でした。 値段の割に広い部屋で、十分な広さのデスクがあり、Wifiもフロアごとに設定されていて非常に快適でした。 不満な点は、貴重品BOXがないことと、全3泊の間に清掃・タオル交換がなかったことです。 立地は徒歩10分ほどで飲食街があり特に困ることもありませんでした。タンロン遺跡も徒歩圏内です。
Stayed 3 nights in Feb 2019
Response from Lily on May 20, 2019
Thank you for your sincere review. Reviews are really valuable to help us improve our services. We have added safes to the apartments. Zody are serviced apartments, so we have no reception. Thank you so much for all.