Title: Wil'que Westlake Hotel & Residences - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Wil'que Westlake Hotel & Residences Lakefront aparthotel with area shuttle service and a fitness center ![Restaurant](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/49bcfd64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/7997c8a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 3 Bedrooms | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/ae2f0c8f_edited_2ff4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Studio | Private kitchen](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/856721e2_edited_cb37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/w2536h1895x0y0-a611394b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies West Lake 254D Hotel & Residence offers a tranquil garden setting with amenities for all ages. Enjoy the gym, outdoor pool, or sun terrace. Attentive staff ensures a pleasant stay with free WiFi, bike rentals, and laundry services. 8.6 Excellent ## Popular amenities - Dryer - Washer - 24/7 front desk - Pool - Kitchen - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/1164821a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Deluxe - Sleeps 4 ![Deluxe Room, 1 Bedroom](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/b4337d0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Washer/dryer - 581 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Deluxe Room, 2 Bedrooms](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/58ec5969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Washer/dryer - 829 sq ft - Lake view - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Executive Room, 2 Bedrooms](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/36dd9188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Bedrooms ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Washer/dryer - 937 sq ft - 2 bedrooms - Lake view - Sleeps 4 - 1 King Bed and 1 Large Twin Bed ![Premier Room, 2 Bedrooms](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/5c59c7b7_edited_d453.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Bedrooms ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Washer/dryer - 1023 sq ft - 2 bedrooms - Lake view - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Deluxe Room, 3 Bedrooms](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/1da87774.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 3 Bedrooms ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Washer/dryer - 990 sq ft - 3 bedrooms - Lake view - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ![Executive Room, 3 Bedrooms](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/4f652127_edited_0702.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 3 Bedrooms ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Washer/dryer - 1206 sq ft - 3 bedrooms - Lake view - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/d7b61450.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Executive - Sleeps 2 ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/838a876b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Premier - Sleeps 2 ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/74aa163b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Deluxe - Sleeps 2 ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/327735b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Deluxe - Sleeps 5 ![Executive Studio](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/5a66e094.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Washer/dryer Separate bedroom - 398 sq ft - Sleeps 2 - 1 King Bed ![Premier Studio](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/42578423.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Studio ### Highlights Separate sitting area Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchenette Refrigerator LCD TV Washer/dryer - 431 sq ft - Partial lake view - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/3b423e82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Premier - Sleeps 4 ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/e4771105.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Executive - Sleeps 5 ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/9bdf1e49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive - Sleeps 4 ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/117000000/116690000/116688300/116688282/5ba37a9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Dahlia Hotel & Apartments Long Bien - Parking included - Free WiFi - Restaurant - Air conditioning 7.2 Good 9 reviews CA $31 CA $35 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hanoi-Hotels-The-Dahlia-Hotel-Apartments.h116688282.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=b2db1526-5935-4fc0-9acf-2f673d2ae131&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Wilque-Westlake-Hotel-Residences.h1671643.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Wilque-Westlake-Hotel-Residences.h1671643.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04393%2C105.81841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NZOiED_q5l16XVXHNZBebcLWmO4=) No 254d Thuy Khue Road, Hanoi, 10000 #### What's nearby - West Lake - 2 min walk - 0.2 km - Lotte Center Hanoi - 20 min walk - 1.7 km - Ho Chi Minh Mausoleum - 3 min drive - 2.6 km - Hanoi Old Town Night Market - 5 min drive - 4.8 km - Hoan Kiem Lake - 6 min drive - 5.2 km #### Getting around - Hanoi Long Bien Station - 12 min drive - Noi Bai Intl. Airport (HAN) - 30 min drive #### Restaurants - ‪Bia Cường Hói 01 Trích Sài - ‬5 min walk - ‪Bonjour Cafe - ‬4 min walk - ‪Doner Spot - ‬4 min walk - ‪Motown Gastropub - ‬4 min walk - ‪Bánh Mì Sài Gòn - ‬2 min walk ## About this property ### Wil'que Westlake Hotel & Residences Lakefront aparthotel with area shuttle service and a fitness center Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, a children's pool, and concierge services. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers. Wil'que Westlake Hotel & Residences offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets. This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. 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Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=13099651&PinnedHotelID=13099651&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free area shuttle - Self parking on site (VND 70,000 per night) ### Family friendly - Babysitting (surcharge) - Children stay free (see details) - Children's pool ### Kitchenette - Cookware, dishware, and utensils - Electric kettle - Microwave - Paper towels - Refrigerator - Rice cooker - Stovetop - Tea bags/instant coffee ### Dining - A restaurant - Room service (limited hours) ### Bedrooms - Alarm clock - Bedroom - Bedsheets provided - Rollaway/extra bed: VND 500,000 per day ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Hydromassage showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Living spaces - Living room - Separate sitting area ### Entertainment - 32-inch LCD TV with premium cable channels ### Outdoor areas - Garden - Terrace ### Laundry - Laundry facilities - Laundry service - Washer/dryer ### Work spaces - Computer station - Laptop workspace ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - Elevator - Hardwood flooring in room - Thin carpet in room - Smoking not allowed ### Services and conveniences - 24-hour front desk - ATM - Blackout drapes - Concierge services - Free bottled water - Housekeeping (daily) - Iron/ironing board - Luggage storage - Phone - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Near the airport - On a lake ### Things to do - Bicycle rentals - Children's pool - Gym ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Window guards - Fire extinguisher ### General - 1 building - 8 floors - 90 units - Access via exterior corridors - Bicycle rentals - Garden ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 500000.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: VND 982000 per vehicle (one way) - Self parking fee: VND 70000 per night - Rollaway bed fee: VND 500000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Somerset Aparthotel Hanoi West Lake Somerset Hanoi West Lake Somerset West Lake Hanoi Somerset West Lake Hotel Hanoi Somerset West Lake Hanoi Aparthotel Somerset West Hanoi Somerset West Lake Hanoi Wil'que Westlake & Residences West Lake 254D Hotel Residence Wil'que Westlake Hotel & Residences Hanoi Wil'que Westlake Hotel & Residences Aparthotel Wil'que Westlake Hotel & Residences Aparthotel Hanoi ## Frequently asked questions ### Does Wil'que Westlake Hotel & Residences have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Wil'que Westlake Hotel & Residences pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Wil'que Westlake Hotel & Residences? > Self parking is available for VND 70000 per night. ### What time is check-in at Wil'que Westlake Hotel & Residences? > Check-in begins at 2 PM. ### What time is check-out at Wil'que Westlake Hotel & Residences? > Check-out is at noon. ### Does Wil'que Westlake Hotel & Residences provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 982000 per vehicle applies. ### Where is Wil'que Westlake Hotel & Residences located? > This family-friendly Hanoi aparthotel is located near the airport, within 1 mi (2 km) of West Lake, Hanoi Botanical Garden, and Thu Le Park. Hoan Kiem Lake is 2.9 mi (4.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Wil'que Westlake Hotel & Residences Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.2 Location ### 8.6 Staff & service ### 8.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 103 8 - Good 102 6 - Okay 27 4 - Poor 8 2 - Terrible 3 ### 10/10 Excellent #### Indra Feb 20, 2025 Liked: Cleanliness, room comfort, communication #### Friendly staff Friendly and supportive staff for the customer. Hotel are clean, close to everywhere. ##### Indra Stayed 1 night in Feb 2025 ### 4/10 Poor #### Verified traveller Jul 29, 2024 Disliked: Communication #### Allocated the wrong rooms Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room. The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given. She suggested booking direct if you want to make sure you get the rooms you pay for. Booked an executive 3 bedroom with balcony which was good once we were allowed into our room. We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake. All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better. Much better places to stay in and around the west lake area of Hà Nội. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Shigeki Aug 22, 2025 バスタブ付きを頼んだが、付いて無かった。 ##### Shigeki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Vivien Aug 1, 2025 Liked: Cleanliness, room comfort, communication Séjour très agréable au calme à quelques minutes du centre historique. Pour les familles qui cherchent un cocon pour qq jours sur Hanoï c’est idéal. La cuisine dans l’appart est un vrai plus pour un hôtel de ce genre, la piscine est incroyable (chaude, propre, serviette,…) et la salle de gym donne directement sur elle. Supermarché juste en face, ATM, restaurants de rue,… tout est là ! Le personnel est formidable, bref ici on se sent comme à la maison ! ##### Vivien Stayed 3 nights in Jul 2025 ### 8/10 Good #### Yoshiyasu Jul 18, 2025 Liked: Cleanliness, amenities, communication I had a comfortable stay. If I had to say one thing, it would be better if thre were more breakfast options and daily changes. ##### Yoshiyasu Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### noriko Apr 23, 2025 Liked: Cleanliness, amenities, communication ○スタッフ 受付やレストランのスタッフ、ドアマン、スタッフ全てが優しかったです。 ○朝食は 人20万ドンほどでつけられます。 フォーは毎朝ありました。パンやフルーツ、ヨーグルト、卵料理などベトナムを感じられるものが豊富で朝食を付けてよかったです。 ○キッズルーム あると記載(写真)がありましたが、倉庫になっていてありませんでした。 写真にあるプール横の遊具もありませんでした。 ただ、スタッフが子どもに大変優しくタクシーの乗り降りも手伝ってくれます。子連れで安心して滞在できるホテルでした。 ##### noriko Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Yeong-Joo Sep 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 넓은 객실과 편리한 시설. ##### Yeong-Joo Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Alan Gordon Jun 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication A great size pool with large lake beside hotel. What you need is close by. ##### Alan Gordon Stayed 6 nights in May 2024 ### 10/10 Excellent #### eunhai Apr 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 직원들이 친철과 배려심이 너무 인상 깊었습니다. 다음에 또 하노이를 간다면 다시 머물고 싶습니다. 그리고 객실도 깨끗해서 머무는 동안에 유쾌한 시간을 가질 수 있어서 좋았습니다 ##### eunhai Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Ponekham Apr 5, 2024 Liked: Cleanliness, property conditions & facilities, communication Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone. My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great. ##### Ponekham Stayed 4 nights in Mar 2024 ### 6/10 Okay #### Yasushi Mar 14, 2024 Disliked: Amenities, property conditions & facilities, communication ご飯があまり美味しく無い。テレビが映らない。 ##### Yasushi Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Robert Apr 12, 2023 Liked: Cleanliness, property conditions & facilities, communication Always enjoy the staff, location and amenities ##### Robert Stayed 7 nights in Apr 2023 ### 8/10 Good #### Verified traveller Nov 1, 2021 Liked: Cleanliness, room comfort, communication 하노이에 있는 서머셋 중 가장 오래된 호텔이라고 하더라구요..그래서 인지 전반적인 시설이 오래된 걸 숨길 수는 없었지만..청소하고 수리하고..관리를 잘해서인지 청결한 편이었어요. 직원분들 모두 친절하시구요. ##### Verified traveller Stayed 16 nights in Oct 2021 ### 8/10 Good #### Hue Nov 22, 2020 Liked: Cleanliness, room comfort, communication Tốt ##### Hue Stayed 1 night in Nov 2020 ### 10/10 Excellent #### Edward Feb 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceeds expections The serviced apartments are bright airy very comfortable fully equiped with top quality items not necessarly the most modern but top of the line quality ageless. The entire staff are well trained friendly and willing to assist even prior to requesting. Everyone is alert causing one to know the guest is welcome. The doorman can be compared only thoes of nobel hotels of London Paris or New York truly a wonderful experience ##### Edward Stayed 5 nights in Jan 2020 ### 8/10 Good #### Marvin Jan 23, 2020 Liked: Cleanliness, room comfort Hotel a bit far from tourist area but it is very silent and comfortable with good view. Service is fair good. ##### Marvin Stayed 4 nights in Jan 2020 ### 6/10 Okay #### Hyukin Jan 21, 2020 #### 가성비론 비추. 생각했던거와는 이미지가 좀 달랐어요. 서호뷰도 안보이고. ##### Hyukin Stayed 2 nights in Jan 2020 ### 8/10 Good #### Ng Dec 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was good service for the front counter girls.Helpful & understanding.Well done!The Japanese food at level 1 is good & cheap.We almost have every meal there.Will recommend friends & relatives to this hotel . ![](https://a.travel-assets.com/ugc/hotel-reviews/D500B86D5F4480DDB6A9E88A2FA7DC65F3709F6D1577152582216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2EDB2061FB401BEC7779E75368C69DB9220FAC131577152583650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/93869318258470FAB73EA747E4B20D8FA616706F1577152583926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ng Stayed 2 nights in Dec 2019 ### 8/10 Good #### takayuki Dec 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 室内も広く、過ごしやすいです。コンビニも周辺にあります。室内では、日本のコンセントが使えませんので、フロンで貸してくれますので借りて下さい。 ##### takayuki Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Nov 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the suite was comfortable and spacious. the restaurant served good food. the hotel staff was friendly and knowledgeable ##### Verified traveller Stayed 5 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller Nov 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were great and helpful. The rooms were clean and spacious ##### Verified traveller Stayed 4 nights in Oct 2019 ### 8/10 Good #### Verified traveller Oct 27, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Amenities I wanted a room with a lake view, but there was no explanation of whether it was possible at check-in. ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Wonwook Sep 30, 2019 Liked: Staff & service, property conditions & facilities, room comfort 장기 숙박에 필요한 세탁기 등이 구비되어 좋았음. 그러나 주변환경의 개선이 필요함.. 가끔식 보였던 벌레가 인상적이었음. ##### Wonwook Stayed 8 nights in Sep 2019 ### 8/10 Good #### Verified traveller Sep 30, 2019 Liked: Cleanliness, amenities, property conditions & facilities すばらしいサービスではなかったですが、特に問題はなかったです。夜間は、とても静かで快適でした。清掃面でも特に大きな不満はなく、一通りの清掃はできていました。 ##### Verified traveller Stayed 2 nights in Sep 2019 ### 4/10 Poor #### Verified traveller Sep 29, 2019 Disliked: Staff & service, amenities, property conditions & facilities 設備が全て古い。 　⋆エアコンの音が煩い。 　⋆テレビはCNNしか、かからない。 　⋆自動洗濯機は、条件が固定されていて、変更できない。１サイク　 　　ル、３．５時間も掛かり、下着やシャツが縮んでしまう。 付属の日本食レストランの料理の味、従業員の応対は酷い。 フロントの従業員の応対は、無愛想。 ##### Verified traveller Stayed 7 nights in Sep 2019 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Hanoi Pearl Hotel](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Pearl-Hotel.h6614063.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information)