Title: Sunway Hotel Hanoi - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Sunway Hotel Hanoi

Travelers find a perfect balance of relaxation and excitement at this upscale Hanoi hotel, where a cozy fireplace, fitness center, and fine dining await

## Photo gallery for Sunway Hotel Hanoi

![Daily buffet breakfast (USD 16 per person) - Sunway Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/3c74aa91.jpg?impolicy=resizecrop&rw=598&ra=fit)

![View from room - Sunway Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/a11959d4.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception - Sunway Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/f41ede34.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Lobby sitting area - Sunway Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/a9c2a824.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Front of property - Sunway Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/7b968dad.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Sunway Hotel Hanoi offers a luxurious retreat in the city center, steps from Hoan Kiem Lake. Guests can relax by the lobby fireplace, rejuvenate in the sauna and steam room, or dine at the restaurant. Helpful staff assist with tours, and free WiFi keeps everyone connected.

## Reviews

8.8

Excellent

## Popular amenities

- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- Breakfast available

## Room options

### Check availability for these dates

Tonight

[Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=201237&PinnedHotelID=201237&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=201237&PinnedHotelID=201237&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=201237&PinnedHotelID=201237&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=201237&PinnedHotelID=201237&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

Showing 14 of 14 rooms

### View all photos for Deluxe King City View

![Deluxe King City View](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/e48b4e9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe King City View

9.0

Wonderful

2 reviews

### Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Private bathroom

Hair dryer

Free bottled water

Minibar

- 247 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Superior King Room

![Superior King Room](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/6993d567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior King Room

8.0

Very good

2 reviews

### Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Private bathroom

Hair dryer

Free bottled water

Minibar

- 247 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Superior Twin Room

![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/b42c55be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Twin Room

### Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Private bathroom

Hair dryer

Free bottled water

Minibar

- 247 sq ft
- Sleeps 2
- 2 Twin Beds

### View all photos for Deluxe Twin City View

![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/f812763b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Twin City View

### Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Private bathroom

Hair dryer

Free bottled water

Minibar

- 247 sq ft
- City view
- Sleeps 2
- 2 Twin Beds

### View all photos for Superior Twin Room

![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/693b0e55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Twin Room

- Sleeps 2

### Deluxe Twin Room with City View

- Sleeps 2

### Club Twin Room With City View

- Sleeps 2

### Club Premier Room

- Sleeps 2

### Club Premier Twin Room

- Sleeps 2

### Superior Room

- Sleeps 2

### Deluxe Room With City View

- Sleeps 2

### View all photos for Superior King Room

![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/d5feef70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior King Room

- Sleeps 2

### View all photos for Club King Room With City View

![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/db47d879.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Club King Room With City View

- Sleeps 2

### View all photos for Deluxe King Room with City View

![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/210000/201300/201237/e4a9c6d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe King Room with City View

- Sleeps 2

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## About the area

Located in Hai Ba Trung, a neighborhood in Hanoi, Sunway Hotel Hanoi is in a shopping district. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. 

[Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.01636%2C105.85709&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gQXqqRJ12YNfko4F5Nd8wahpCxQ=)

19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000

### What's nearby

- Hanoi Opera House \- 12 min walk \- 1.0 km
- Hoan Kiem Lake \- 17 min walk \- 1.4 km
- St. Joseph's Cathedral of Hanoi \- 4 min drive \- 1.9 km
- Hanoi Old Town Night Market \- 6 min drive \- 3.3 km
- Thang Long Water Puppet Theatre \- 6 min drive \- 3.3 km

### Getting around

- Hanoi Railway Station - 3 min drive
- Noi Bai Intl. Airport (HAN) - 45 min drive

### Restaurants

- ‪Coffee Tú - ‬1 min walk
- ‪Phố Núi Coffee - ‬2 min walk
- ‪Lotteria - ‬2 min walk
- ‪Cafe Xuân Lộc 2 - ‬2 min walk
- ‪Cafe Aha - ‬2 min walk

## About this property

### Sunway Hotel Hanoi

Upscale hotel near Hoan Kiem Lake

Close to Hanoi Opera House, Sunway Hotel Hanoi provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. 

Other perks at this hotel include:

- Free self parking
- Limo/town car service, buffet breakfast (surcharge), and multilingual staff
- Concierge services, an elevator, and a TV in the lobby

Room features

All 143 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. 

Extra amenities include: 

- Showers, free toiletries, and hair dryers
- LCD TVs with premium channels
- Daily housekeeping, desks, and phones

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![Exterior](https://images.trvl-media.com/lodging/34000000/33100000/33098100/33098079/2ce80bcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/110000000/109020000/109012600/109012516/46e1774f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Lobby](https://images.trvl-media.com/lodging/10000000/9490000/9483500/9483462/9e311b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet

### Parking and transportation

- 24-hour roundtrip airport shuttle on request for a surcharge
- Train station pick-up and drop-off shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Limo/town car service
- Free self parking on site
- Limited onsite self parking

### Food and drink

- Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 for adults and USD 8 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Snack bar/deli

### Things to do

- Gym
- Sauna
- Steam room
- TV in common areas

### Family friendly

- Laundry facilities
- Rollaway/extra bed (surcharge)
- Snack bar/deli
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance

### Business services

- Business center
- Computer station
- Conference center (3,660 square feet of space)
- Meeting rooms

### Accessibility

- Elevator

### More

- 1 building
- 10 floors
- Built in 1998
- Fireplace in lobby
- Reception hall
- Smoking not allowed

## Room amenities

### Bedroom

- Rollaway/extra bed (surcharge)

### Bathroom

- Free toiletries
- Hair dryer
- Shower
- Slippers
- Towels provided

### Entertainment

- LCD TV with premium cable/satellite channels

### Food and drink

- 24-hour room service
- Free bottled water
- Minibar

### More

- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms

## Policies

### Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

### Check-out

Check-out before noon

### Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 450000.0 per night

Cribs (infant beds) are not available

### Property payment types

## Important information

### Optional extras

- Fee for buffet breakfast: approximately USD 16 for adults and USD 8 for children
- Airport shuttle fee: USD 87 per vehicle (roundtrip)
- Rollaway bed fee: USD 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

### We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

### Property is also known as

Hanoi Hotel Sunway

Hanoi Sunway

Hanoi Sunway Hotel

Hotel Hanoi Sunway

Hotel Sunway Hanoi

Sunway Hanoi

Sunway Hanoi Hotel

Sunway Hotel Hanoi

Sunway Hotel Hanoi Hotel

Sunway Hotel Hanoi Hanoi

Sunway Hotel Hanoi Hotel Hanoi

## Frequently asked questions

### Is Sunway Hotel Hanoi pet-friendly?

### How much does it cost to stay at Sunway Hotel Hanoi?

### How much is parking?

### What time is check-in at Sunway Hotel Hanoi?

### What time is check-out at Sunway Hotel Hanoi?

### Does Sunway Hotel Hanoi provide a shuttle to the airport?

### Where is Sunway Hotel Hanoi located?

## Have a question?

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## Reviews

## Sunway Hotel Hanoi Reviews

8.8

### Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.8

Cleanliness

### 7.6

Location

### 8.8

Staff & service

### 8.4

Property conditions & facilities

10 - Excellent

92

8 - Good

96

6 - Okay

13

4 - Poor

6

2 - Terrible

0

## Reviews

### 10/10 Excellent

#### Song Chiang

Dec 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was spacious and clean. Easy access and friendly reception. 

##### Song Chiang

Stayed 1 night in Dec 2023

### 8/10 Good

#### David

Nov 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Excellent mid range hotel in quiet area

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff 

##### David

Stayed 5 nights in Nov 2024

### 10/10 Excellent

#### Ken

Sep 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent services 

##### Ken

Stayed 9 nights in Sep 2023

### 10/10 Excellent

#### Cheol

Dec 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean. 

##### Cheol

Stayed 2 nights in Dec 2024

### 8/10 Good

#### HA

Oct 4, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Easy to sleep

##### HA

Stayed 1 night in Sep 2022

### 10/10 Excellent

#### Ken

Sep 26, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services. 

##### Ken

Stayed 2 nights in Sep 2023

### 8/10 Good

#### Colin

Jan 2, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again. 

##### Colin

Stayed 1 night in Jan 2023

### 8/10 Good

#### Naoto

Apr 9, 2025

Liked: Cleanliness

シャンプー派ありましたが、コンディショナーがなかった。 コンディショナーもつけてもらえるとうれしい。 特に女性はコンディショナー必須です

##### Naoto

Stayed 2 nights in Apr 2025

### 10/10 Excellent

#### Kaihou

Mar 24, 2025

Liked: Staff & service, property conditions & facilities, room comfort

欧米お客様多いで、朝飯時間は混む時ある、バイキング料理で、美味しいかったです。 

##### Kaihou

Stayed 6 nights in Mar 2025

### 10/10 Excellent

#### Silya

Jan 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggelig personale. Litt lenger unna byen, men kort å gå eller lett å få tak i Grab! Stort og fint rom.

##### Silya

Stayed 3 nights in Dec 2024

### 10/10 Excellent

#### Verified traveller

Aug 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### しばらく泊まりたい宿

静か洋風外資ホテルであり、旧市内エリアのため、昔の町風景を見られるおすすめ宿です。

![](https://a.travel-assets.com/ugc/hotel-reviews/7976BB8B3BA7A7523D080156D32C3C10939CF9781722360928986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![朝飯バイキング](https://a.travel-assets.com/ugc/hotel-reviews/658CD9EB62EF9C61251A84CFE83CCBBD52C40BA81722360928038.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Verified traveller

Stayed 3 nights in Jul 2024

### 10/10 Excellent

#### Kaihou

Jul 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静か洋風外資ホテルで、旧市内ため、昔の風景を見られるおすすめ宿です。

![](https://a.travel-assets.com/ugc/hotel-reviews/7976BB8B3BA7A7523D080156D32C3C10939CF9781722360928986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![朝飯バイキング](https://a.travel-assets.com/ugc/hotel-reviews/658CD9EB62EF9C61251A84CFE83CCBBD52C40BA81722360928038.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Kaihou

Stayed 3 nights in Jul 2024

### 8/10 Good

#### Shin

Jun 18, 2024

Liked: Cleanliness, amenities

グッド

##### Shin

Stayed 2 nights in Jun 2024

### 8/10 Good

#### Amedeo

Aug 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buona permanenza, personale molto gentile e servizievole. Unica cosa da ridire, la camera non aveva una poltrona o divano, lo spazio per quelli era lasciato vuoto. In ogni caso, se guardiamo il prezzo, veramente conveniente, non si puo' proprio chiedere di piu', vista l'esperienza molto buona del soggiorno

##### Amedeo

Stayed 4 nights in Aug 2023

### 10/10 Excellent

#### Kaihou

Aug 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### 満足でした

髭剃りを用意してほしいです 

##### Kaihou

Stayed 1 night in Aug 2023

### 6/10 Okay

#### Masaya

Aug 17, 2023

廊下のBGMが室内まで聞こえるぐらいやかましい。本来はあるはずのバスマットやナイトガウンがない日があった。

##### Masaya

Stayed 6 nights in Aug 2023

### 6/10 Okay

#### Yoshinori

Nov 20, 2022

Disliked: Staff & service

設備が古い、リノベーションは必要

##### Yoshinori

Stayed 2 nights in Nov 2022

### 8/10 Good

#### DrRisa, San Francisco

Dec 6, 2019

Liked: Cleanliness, staff & service

the best part was their breakfast.. they made fresh juices of many kinds to order!

##### DrRisa

Stayed 1 night in Nov 2019

### 10/10 Excellent

#### Verified traveller

Nov 6, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ホテルがきれいでよかった。

##### Verified traveller

Stayed 3 nights in Oct 2019

### 10/10 Excellent

#### Verified traveller

May 22, 2019

Liked: Cleanliness, staff & service

シャワーが古いですが、他は問題なし。

##### Verified traveller

Stayed 1 night in May 2019

### 8/10 Good

#### Verified traveller

May 11, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rates is reasonable and staff is friendly. Location is convenient.

##### Verified traveller

Stayed 3 nights in May 2019

### 8/10 Good

#### Verified traveller

Apr 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ハノイ出張時には比較的利用している。コストパフォーマンスが良いし、スタッフもある程度教育されている。

##### Verified traveller

Stayed 1 night in Apr 2019

### 10/10 Excellent

#### Chin Chay

Apr 20, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Awesome Staff

The staff was awesome

##### Chin Chay

Stayed 4 nights in Apr 2019

### 8/10 Good

#### Verified traveller

Mar 30, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

旅行者にはあまり良い位置ではないと思うが、朝食が良く、また利用したいと思う。

##### Verified traveller

Stayed 2 nights in Mar 2019

### 8/10 Good

#### Verified traveller

Feb 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

施設自体は古いが、清掃は行き届いているので、滞在には問題ない。

##### Verified traveller

Stayed 2 nights in Feb 2019

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