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Silk Queen Grand Hotel
4.0 star property

Central hotel with fitness center connected to a shopping center in Hanoi

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Silk Queen Grand Hotel

Photo gallery for Silk Queen Grand Hotel

Terrace/patio
Front of property - evening/night
Silk Queen Signature Suite
Breakfast buffet
Reception

Overview of Silk Queen Grand Hotel

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
36 Lo Su St, Hoan Kiem, Hanoi, 10000
  • Popular LocationThang Long Water Puppet Theatre2 min walk
  • Popular LocationNgoc Son Temple4 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive
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Room options

View all photos for Executive Room, Connecting Rooms

Executive Room, Connecting Rooms

Executive Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
  • 646 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Heating
Separate bedroom
Rainfall showerhead
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bidet
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bidet
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bidet
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Silk Queen Signature Suite

Silk Queen Signature Suite

Silk Queen Signature Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bidet
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

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About the area

Hanoi

Located in Old Quarter neighborhood, Silk Queen Grand Hotel is connected to a shopping center. The area's natural beauty can be seen at Hoan Kiem Lake and Ly Thai To Park, while Thang Long Water Puppet Theatre and Ha Noi Gallery are cultural highlights. Ngoc Son Temple and The Old Quarter Gallery are two other places to visit that come recommended.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Ngoc Son Temple - 4 min walk
  • Hang Gai Street - 7 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 11 min walk

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • Namaste Hanoi - 1 min walk
  • Bánh Mì Bà Dần - 1 min walk
  • Cafe Lâm - 1 min walk
  • Hải sản tươi sống Xá - Sửu - 1 min walk
  • Diamond Sky Bar - 1 min walk

About this property

Silk Queen Grand Hotel

Upscale hotel near Thang Long Water Puppet Theatre
Located close to The Old Quarter Gallery and Ha Noi Gallery, Silk Queen Grand Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body treatment, or a body scrub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • Barbecue grills, tour/ticket assistance, and a 24-hour front desk
  • A reception hall, luggage storage, and smoke-free premises
Room features
All 80 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 45-inch flat-screen TVs with premium channels
  • Wardrobes/closets, highchairs, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free babysitting
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages

Accessibility

  • No elevator

More

  • 13 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 45-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 400000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Rollaway bed fee: VND 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 6:30 AM to 11:00 AM

Property is also known as

Silk Queen Grand Hotel Hanoi
Silk Queen Grand Hanoi
Silk Queen Grand
Silk Queen Grand Hotel Hotel
Silk Queen Grand Hotel Hanoi
Silk Queen Grand Hotel Hotel Hanoi

Frequently asked questions

Does Silk Queen Grand Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–11:00 AM.

How much does it cost to stay at Silk Queen Grand Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Silk Queen Grand Hotel on Apr 25, 2024 start from CA $89.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Silk Queen Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Silk Queen Grand Hotel?

Silk Queen Grand Hotel doesn't offer parking.

What time is check-in at Silk Queen Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Silk Queen Grand Hotel?

Check-out is at noon.

Does Silk Queen Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Silk Queen Grand Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, The Old Quarter Gallery, and Ha Noi Gallery. Ngoc Son Temple and Thang Long Ca Tru Theatre are also within 10 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 24 minutes.

Silk Queen Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 149 reviews" "
Rating 8 - Good. 62 out of 149 reviews" "
Rating 6 - Okay. 23 out of 149 reviews" "
Rating 4 - Poor. 11 out of 149 reviews" "
Rating 2 - Terrible. 6 out of 149 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family
Liked: Amenities
We made our original booking to stay at the Silk Grand Queen hotel and after arriving at the hotel after some 12 hours of travel was told our room there was not available due to some maintenance issue, but I suspect it was overbooked so we ended up staying here which in my opinion was a downgrade from a 4 star hotel to a 3 star hotel at the same price. The hotel itself is perfectly acceptable. The rooms are clean, large and comfortable. The only issue was the poor shower head, they are terrible. The breakfast buffet was good. The pool needs a bit of attention and there were no pool towels available. There is no roof top bar, which would make an awesome addition to this hotel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dominique Bertrand Serge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed for six nights in this hotel. The staff was lovely, polite, and smiling. Hana was great at organizing our tours. The breakfast buffet was good. The rooms were spacious and clean. I loved the roof bar that has a great view. We did not use the pool or the gym, and I kind of regret it as both were very tempting. We will definitely stay at the Silk Queen Grand Hotel if we ever come back to Hanoi.
Stayed 6 nights in Apr 2024

6/10 Okay

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast was great Rooms were small and dated, but still very clean We picked this hotel for location and it was perfect.
Stayed 2 nights in Mar 2024

8/10 Good

nha

Travelled with family
Liked: Cleanliness, staff & service
The breakfast buffet and the sky bar were excellent. The staff throughout the hotel, (ie. Door guy, receptionist, restaurant and bar attendents,) were even better. The room and the spa were too dim for my liking.
Stayed 2 nights in Jan 2024

2/10 Terrible

Shiraz

Stayed 1 night in Jan 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Good hotel, Fair value for $40/night, but not a 4 stars. Central location Very nice and friendly staff Very good buffet breakfast Good internet and some English Channel on TV (news and movies) Not so good: No hot water, only barely warm. Heater: maximum temperature you can ask is 21*C/70*F, so you will need to use the bathrobe to keep warm. Delux Room does not have window… Pool is too cold to be usable in winter.
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia, Corona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just minutes away from Hoan Kiem lake and both high end and souvenir shopping. I very much enjoyed the rooftop bar and the friendliness of the staff. The massage staff was very unprofessional, talking among themselves and massaging with only one hand.
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Not really a 4 star experience
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arived late. And left early in the morning. Clean. Helpful staff
Stayed 2 nights in Aug 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel for the money. Brilliant location.
A very comfortable stay. We are from the UK so for the money we paid for this we were impressed with what we got. Courteous staff; clean, well equipped and comfortable room; outstanding buffet breakfast; unassailable location. Recommended for any travellers who have been on the hoof for a while and fancy something a bit more luxurious. Not saying it’s the most luxurious hotel you will ever stay in in your life, just saying that it was a memorable stay for us.
Stayed 2 nights in Jul 2019