[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Hanoi West Guests can relax at the poolside bar or venture out to nearby attractions with family. The lush garden setting creates a peaceful retreat from city life. ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/w4000h2663x0y0-ddcbca1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/d8392a6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/a0db5387.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic area](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/dc574810.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/a0afdc94.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sheraton Hanoi West is near The Garden Shopping Center and Hanoi Museum. The onsite spa offers massages, and Market Café serves international dishes with garden views. Enjoy the outdoor pool, coffee shop, and high-speed WiFi throughout the property. 9.0 Wonderful ## Popular amenities - - Bar - Pool - Parking included - Spa - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/07e0c0dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Separate bedroom - 366 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/08d85409.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Twin Beds, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Separate bedroom - 366 sq ft - City view - Sleeps 3 - 2 Twin Beds ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/08d85409.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Twin Beds, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Separate bedroom - 366 sq ft - City view - Sleeps 3 - 2 Twin Beds ![View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/07e0c0dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Separate bedroom - 366 sq ft - City view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/07e0c0dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, City View 9.4 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Separate bedroom - 366 sq ft - City view - Sleeps 3 - 1 King Bed ![Suite, 1 Bedroom, Non Smoking, City View](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/cbd19105.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Dining table LCD TV - 640 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Club Studio, 1 King Bed, Non Smoking, City View](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/bccf6c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Studio, 1 King Bed, Non Smoking, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Dining table LCD TV - 431 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium Suite, 1 Bedroom, Non Smoking, City View](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/caabfde7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 Bedroom, Non Smoking, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 - 732 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/08d85409.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Renovated in 2020 Separate bedroom - 366 sq ft - City view - Sleeps 3 - 2 Twin Beds ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/616886d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Dining table LCD TV Washing machine - 603 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 Queen Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/712b29ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Dining table LCD TV Washing machine - 1421 sq ft - 3 bedrooms - City view - Sleeps 6 - 3 Double Beds ![Executive Suite, 1 King Bed, Non Smoking, City View | Living room](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/a3480a55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Non Smoking, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 1087 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/w4000h2663x0y0-ddcbca1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 2228 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - 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Pool - Spa - Kids pool - Parking included 8.6 Excellent 534 reviews CA $84 CA $98 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=73f110d0-4072-44cb-8f61-3eac788a5d90&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107500000/107500000/107499953/b33ece64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lestar Hotel Hanoi Ba Dinh - Free WiFi - Restaurant - Air conditioning - Breakfast available 10.0 Exceptional 80 reviews CA $69 CA $78 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hanoi-Hotels-Lestar-Hotel-Hanoi.h107499953.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=73f110d0-4072-44cb-8f61-3eac788a5d90&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information) ## About the area Located in Mỹ Đình, a neighborhood in Hanoi, Sheraton Hanoi West is in a shopping district and near the airport. The Garden Shopping Center and Aeon Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Traveling with kids? Make time for Bao Son Paradise Park, or check out an event or a game at My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02759%2C105.76773&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1nUk5l3Sx8zsmdsxNjEi6PqCEk4=) 36 Le Duc Tho Street, Tu Liem Ward, Hanoi, 10000 ### What's nearby - My Dinh National Stadium - 10 min walk - 0.9 km - Keangnam Landmark Tower 72 - 3 min drive - 2.3 km - Vietnam National Convention Center - 5 min drive - 3.7 km - West Lake - 8 min drive - 7.3 km - Hoan Kiem Lake - 13 min drive - 10.3 km ### Getting around - Ga Thuong Tin Station - 21 min drive - Ga Hà Đông Station - 28 min drive - Noi Bai Intl. Airport (HAN) - 46 min drive ### Restaurants - ‪Cowboy Texas - ‬5 min walk - ‪Trung Long Coffee - ‬6 min walk - ‪Pho Bat Da Thuy Moc - ‬4 min walk - ‪Highlands coffee - ‬3 min walk - ‪Vit34 - ‬8 min walk ## About this property ### Sheraton Hanoi West Luxury family-friendly hotel renovated in 2020 and located near My Dinh National Stadium Located close to The Garden Shopping Center and Hanoi Museum, Sheraton Hanoi West provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in a manicure/pedicure, Ayurvedic treatments, and a facial at the onsite spa. The on-site international cuisine restaurant, Market Café, offers breakfast, brunch, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), express check-out, and babysitting (surcharge) - Coffee/tea in the lobby, a 24-hour front desk, and massage treatment rooms Room features All 510 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Childcare services and free infant beds - Recycling and LED light bulbs - Bathrooms with separate tubs/showers and free toiletries - 50-inch LCD TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![2 bars/lounges, lobby lounge, cocktail bar](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/65777e02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 626 reviews CA $188 CA $213 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4772269&PinnedHotelID=4772269&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1850000/1848900/1848828/e3d54629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Westlake by IHG Tay Ho - Pool - 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Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/1000000/996600/996505/23d9aac1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 421 reviews CA $180 CA $208 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=996505&PinnedHotelID=996505&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; French cuisine](https://images.trvl-media.com/lodging/6000000/5710000/5702900/5702839/be7d9b79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 554 reviews CA $265 CA $301 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=5702839&PinnedHotelID=5702839&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f38cce97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 WEST LAKE HANOI By LOTTE HOTELS Tay Ho - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 333 reviews CA $143 CA $163 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,004 reviews CA $183 CA $208 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=201227&PinnedHotelID=201227&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/56000000/55030000/55026700/55026645/692f6ca5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 103 reviews CA $89 CA $101 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=55026645&PinnedHotelID=55026645&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Apartment, 1 Bedroom | Private kitchen](https://images.trvl-media.com/lodging/14000000/13100000/13099700/13099651/60ee2a4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Suites Hanoi Cau Giay - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 246 reviews CA $118 CA $133 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13099651&PinnedHotelID=13099651&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free secured self parking on site - Onsite parking options include a carport ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.50 to 22 for adults and USD 10.50 to 11 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Lobby Lounge - Market Café - Sky Bar ### Things to do - 24-hour health club - Children's pool - Designer stores - Full-service spa - Library - Outdoor pool - Piano - Playground - Sauna - Shopping - Steam room ### Family friendly - Children's pool - Free supervised activities for children - Grocery/convenience store - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 10 meeting rooms - 24-hour business center - Conference center (4,499 square feet of space) ### Outdoors - Barbecue grill - Garden - Pool loungers - Terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Hardwood flooring in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 2 buildings - 25 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2010 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - No plastic coffee stirrers - Renovated entire property - October 2020 - Vegetarian breakfast available ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LCD TV with cable channels - Pay movies ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Window screens ## Policies ### Check-in Check-in time starts at 3 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 3:00 PM and 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 26.2 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 21.5 to 22 for adults, and USD 10.5 to 11 for children - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 3:00 PM and 9:00 PM - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 26.2 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transportation to and from this property Guests under 5 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Hanoi West Crowne Plaza Hotel Hanoi West Crowne Plaza West Hanoi Crowne Plaza West Hanoi Hotel Hanoi Crowne Plaza West Hanoi Hotel Crowne Plaza West Hanoi Hyatt Regency West Hanoi Sheraton Hanoi West Hotel Sheraton Hanoi West Hanoi Sheraton Hanoi West Hotel Hanoi ## Frequently asked questions ### Does Sheraton Hanoi West have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Sheraton Hanoi West? > As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Sheraton Hanoi West on Oct 18, 2025 start from CA $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sheraton Hanoi West pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sheraton Hanoi West? > Self parking is free at this property. ### What time is check-in at Sheraton Hanoi West? > Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM–9:00 PM for a fee. ### What time is check-out at Sheraton Hanoi West? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Sheraton Hanoi West located? > This family-friendly Hanoi hotel is located near the airport, within 2 mi (3 km) of My Dinh National Stadium and The Garden Shopping Center. Hanoi Museum and Vietnam National Convention Center are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sheraton Hanoi West Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.0 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 144 8 - Good 77 6 - Okay 20 4 - Poor 5 2 - Terrible 3 ### 10/10 Excellent #### Jatinder Oct 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel ##### Jatinder Stayed 1 night in Oct 2023 ### 6/10 Okay #### Stephen Mar 11, 2023 Liked: Cleanliness, staff & service, room comfort #### Nice hotel Nice hotel with friendly staff ##### Stephen Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Jeremy Jun 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel with great staff and the visit was too short. Really excellent breakfast. Will definitely stay again. ##### Jeremy Stayed 1 night in Jun 2023 ### 10/10 Excellent #### DAISUKE Jun 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Breakfast and meeting room are brilliant! Some hotel staff do not understand English though. ##### DAISUKE Stayed 2 nights in May 2025 ### 10/10 Excellent #### Michael Mar 11, 2025 Liked: Staff & service, amenities, property conditions & facilities The entire staff was outstanding. The concierge service above and beyond expectations. ##### Michael Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Hanh Sep 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staffs and helpful. ##### Hanh Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Raju Jan 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s quite and there’s was lot of food options .Especially the breakfast was good. ##### Raju Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Shawnta Nov 13, 2023 Liked: Staff & service, amenities, property conditions & facilities Staff was incredibly knowledgeable ##### Shawnta Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Le thi thanh Jun 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Recommended. Hotel is clean n beautiful ##### Le thi thanh Stayed 1 night in Jun 2022 ### 10/10 Excellent #### DIEN Feb 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities All the staff are always polite. ##### DIEN Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Lloyd Nov 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was perfect ##### Lloyd Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### michael Nov 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, good service and spa. Fitness center was also nice but the treadmills wernt working great. ##### michael Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### YoungMo Nov 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice, and …perfect..!! ##### YoungMo Stayed 2 nights in Nov 2023 ### 8/10 Good #### Lawrence Sep 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean hotel. Hotel is relatively new but a bit far from any malls. However transport is easy to arrange. ##### Lawrence Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### YOUNG SEOP Jan 7, 2025 Liked: Cleanliness good ##### YOUNG SEOP Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Nai May 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### Nai Stayed 1 night in May 2023 ### 10/10 Excellent #### Ritesh Mar 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities There was a cemetery which i could see from my room But a very comfortable and satisfactory place Experia did not book my breakfast ##### Ritesh Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Sammy Sep 20, 2023 Liked: Staff & service I arrived early in the morning before the check in time and the staff allowed me to use the shower to freshen up before my business meeting. Made a huge difference. ##### Sammy Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Armine Nov 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a room with a kitchen and a living room. It was like a residential apartment with ALL the facilities - a microwave, washing machine, electric stove, refrigerator, pots and pans, you name it. ##### Armine Stayed 5 nights in Nov 2023 ### 8/10 Good #### Tomoki May 13, 2023 Liked: Cleanliness, staff & service better ##### Tomoki Stayed 1 night in May 2023 ### 8/10 Good #### TOSHIYUKI Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 交通機関が麻痺したための急な宿泊でしたが、快適な夜を過ごせました。 ##### TOSHIYUKI Stayed 1 night in Sep 2025 ### 10/10 Excellent #### 出井 Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ジムやぷー ##### 出井 Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kiyoto Aug 13, 2025 ##### Kiyoto Stayed 3 nights in Aug 2025 ### 6/10 Okay #### MIZUNO Aug 13, 2025 Liked: Staff & service Disliked: Cleanliness 観光するにはあまり便利な立地とは思わない。 ##### MIZUNO Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### WATARU Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### WATARU Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Hanoi Pearl Hotel](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Pearl-Hotel.h6614063.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information)