[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pentstudio West Lake Hanoi Hotel with free parking, near West Lake ![LCD TV](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/bd8029e0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premier Loft, 2 Bedrooms](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/38f7ae1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/44fc139a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Loft, 1 Bedroom](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/93a4ce82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/6b65cb67.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pentstudio West Lake Hanoi offers a comfy base near Hoan Kiem Lake. Guests can stay fit at the 24-hour gym, swim in the indoor pool, and use dry cleaning services and free WiFi. The helpful staff can assist with renting bikes to explore nearby attractions. 8.4 Very good ## Popular amenities - Bar - Spa - Pool - 24/7 front desk - Housekeeping - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=38502214&PinnedHotelID=38502214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=38502214&PinnedHotelID=38502214&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=38502214&PinnedHotelID=38502214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=38502214&PinnedHotelID=38502214&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=38502214&PinnedHotelID=38502214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=38502214&PinnedHotelID=38502214&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=38502214&PinnedHotelID=38502214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=38502214&PinnedHotelID=38502214&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Deluxe Loft, 1 Bedroom](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/e26de4f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Loft, 1 Bedroom ### Highlights Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchenette LCD TV Washer/dryer Separate bedroom - 624 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Executive Loft, 1 Bedroom](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/93a4ce82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Loft, 1 Bedroom 8.0 Very good 1 review ### Highlights Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchenette LCD TV Washer/dryer Separate bedroom - 807 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Premier Loft, 1 Bedroom](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/16e6ba78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Loft, 1 Bedroom ### Highlights Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchenette LCD TV Washer/dryer Separate bedroom - 980 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Premier Loft, 2 Bedrooms](https://images.trvl-media.com/lodging/39000000/38510000/38502300/38502214/7e3d740b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Loft, 2 Bedrooms ### Highlights Separate dining area Soundproofed Air conditioning Free cribs/infant beds Kitchenette LCD TV Washer/dryer Separate bedroom - 1894 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ## You may also like Ad ![Garden view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48220000/48210400/48210313/ea7e6609_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tuna Homestay Tay Ho - Spa - Free WiFi - Air conditioning - Breakfast available 10.0 Exceptional 1 review CA $11 CA $24 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hanoi-Hotels-Tuna-Homestay.h48210313.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5a3b6df2-c3d1-4462-a8fb-31eff4ef4577&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 421 reviews CA $180 CA $208 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5a3b6df2-c3d1-4462-a8fb-31eff4ef4577&top_cur=CAD) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 554 reviews CA $260 CA $295 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5a3b6df2-c3d1-4462-a8fb-31eff4ef4577&top_cur=CAD) Ad ![Premium Double or Twin with Old Quarter View](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 33 reviews CA $121 CA $137 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Solis-Hotel.h117697862.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5a3b6df2-c3d1-4462-a8fb-31eff4ef4577&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 535 reviews CA $84 CA $98 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5a3b6df2-c3d1-4462-a8fb-31eff4ef4577&top_cur=CAD) Ad ![Presidential Suite, 1 King Bed](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3920000/3918900/3918847/840bde64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 249 reviews CA $159 CA $180 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5a3b6df2-c3d1-4462-a8fb-31eff4ef4577&top_cur=CAD) Ad ![Indoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55030000/55026700/55026645/9d83e979_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 103 reviews CA $92 CA $104 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hanoi-Hotels-Eastin-Hotel-Residences-Hanoi.h55026645.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5a3b6df2-c3d1-4462-a8fb-31eff4ef4577&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107500000/107500000/107499953/b33ece64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lestar Hotel Hanoi Ba Dinh - Free WiFi - Restaurant - Air conditioning - Breakfast available 10.0 Exceptional 84 reviews CA $65 CA $74 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hanoi-Hotels-Lestar-Hotel-Hanoi.h107499953.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5a3b6df2-c3d1-4462-a8fb-31eff4ef4577&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Pentstudio-West-Lake-Hanoi.h38502214.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Pentstudio-West-Lake-Hanoi.h38502214.Hotel-Information) ## About the area Located in Tay Ho, a neighborhood in Hanoi, Pentstudio West Lake Hanoi is near the airport. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.08086%2C105.81596&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_BQGgy4Oj5Xy4S1b6kzVqX8Nahw=) 699 Lac Long Quan Street, Hanoi, 10000 ### What's nearby - Lotte Mall Tay Ho - 7 min walk - 0.6 km - West Lake - 12 min walk - 1.0 km - Ho Tay Water Park - 1 min drive - 1.1 km - Ho Chi Minh Mausoleum - 6 min drive - 5.9 km - Hoan Kiem Lake - 8 min drive - 7.4 km ### Getting around - Ga Co Loa Station - 12 min drive - Hanoi Railway Station - 23 min drive - Noi Bai Intl. Airport (HAN) - 20 min drive ### Restaurants - ‪Highlands Coffee Veam - ‬6 min walk - ‪Pizza 4Ps - ‬10 min walk - ‪Bánh Cuôn Nóng - ‬8 min walk - ‪Anh Hoa Restaurant - ‬12 min walk - ‪Vườn Bia Phủi - ‬11 min walk ## About this property ### Pentstudio West Lake Hanoi Upscale hotel near West Lake Consider a stay at Pentstudio West Lake Hanoi and take advantage of a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym. You'll also enjoy perks such as: - An indoor pool - Free self parking - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Meeting rooms, a front-desk safe, and luggage storage Room features All 151 rooms feature comforts such as air conditioning and separate dining areas, in addition to perks like free WiFi and safes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Showers, free toiletries, and hair dryers - Separate dining areas, kitchenettes, and electric kettles ## Similar properties ![View from room](https://images.trvl-media.com/lodging/115000000/114440000/114440000/114439958/952dcd8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solaria Tesori Hotel Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 31 reviews CA $90 CA $102 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=114439958&PinnedHotelID=114439958&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f38cce97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 WEST LAKE HANOI By LOTTE HOTELS Tay Ho - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 333 reviews CA $141 CA $161 total includes taxes & fees Oct 18 - 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Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 22 reviews CA $95 CA $110 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=104326128&PinnedHotelID=104326128&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/101000000/100990000/100986800/100986742/03e62c7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Westlake Pearl Aparthotel & Spa - By Pegasy Group Tay Ho - Kitchen - Washer - Free WiFi - Restaurant 8.6 Excellent 46 reviews CA $41 CA $47 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=100986742&PinnedHotelID=100986742&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 195,000 per person - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Madam Sen ### Things to do - 24-hour gym - Bicycle rentals - Indoor pool - Playground ### Family friendly - In-room crib - In-room kitchenette - In-room washer/dryer - Indoor pool - Playground - Rollaway/extra bed (surcharge) - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting rooms ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 20 floors - Built in 2019 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shampoo - Shower - Toilet paper - Towels provided ### Entertainment - LCD TV ### Food and drink - Electric kettle - Free bottled water - Kitchenette - Limited room service - Separate dining area ### More - Air conditioning - Iron/ironing board - Phone - Safe - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of VND 577500 per pet, per night 2 total (up to 22 lbs per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 940000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 195000 per person - Airport shuttle fee: VND 867000 per vehicle (one-way, maximum occupancy 4) - Pet fee: VND 577500 per pet, per night - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: VND 940000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Pentstudio West Hanoi Hanoi Pentstudio West Lake Hanoi Hotel Pentstudio West Lake Hanoi Hanoi Pentstudio West Lake Hanoi Hotel Hanoi ## Frequently asked questions ### Does Pentstudio West Lake Hanoi have a pool? > Yes, this property has an indoor pool. ### Is Pentstudio West Lake Hanoi pet-friendly? > Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of VND 577500 per pet, per night. ### How much is parking at Pentstudio West Lake Hanoi? > Self parking is free at this property. ### What time is check-in at Pentstudio West Lake Hanoi? > Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Pentstudio West Lake Hanoi? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Pentstudio West Lake Hanoi provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 867000 per vehicle applies. ### Where is Pentstudio West Lake Hanoi located? > Located in Tay Ho, this hotel is within a 15-minute walk of Lotte Mall Tay Ho and West Lake. Trinh Cong Son Walking Street and Ho Tay Water Park are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pentstudio West Lake Hanoi Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 13 8 - Good 2 6 - Okay 0 4 - Poor 2 2 - Terrible 2 ### 8/10 Good #### Brian Dec 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great location to be close enough to the heart of Hanoi but far enough out to enjoy some peace! A beautiful location in a beautiful city with plenty of room to spread out and relax. ##### Brian ### 10/10 Excellent #### Douglas Sep 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderfully managed property that worked out well in a pinch for my wife and me when our flight was cancelled. Staff was very courteous and accomodating. The rooms were very spacious and clean. ##### Douglas Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Tariena Nov 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Tariena Stayed 1 night in Oct 2023 ### 4/10 Poor #### Bradley Oct 6, 2024 Disliked: Staff & service, amenities, property conditions & facilities The price was okay but a little higher than what was expected for the quality of the personal care items. ##### Bradley Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jatinder Sep 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Jatinder Stayed 8 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller Mar 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is clean and the amenities are well prepared. But the swimming pool was closed during the stay. I don’t know if it was because of the virus or not. Without that, everything is great. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 8/10 Good #### Verified traveller Nov 15, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Spacious suites My colleague and I stayed here in separate suites for a business trip. I'm not sure I've ever had a more spacious suite anywhere! I loved that they provided a massive jug of water on arrival, so you aren't nickel and dimed for little water bottles. In-suite laundry and a beautiful bathroom rounded out the experience. The restaurant is good, but a bit pricy with limited hours. Customer service is lacking. As a business traveler, I will consider other options in the future due to their inflexibility and leaning on "policy" as an excuse. Most visitors like to stay in the Old Quarter of Hanoi, but we loved walking to the West Lake area for cafes, art, and culture. ##### Verified traveller Stayed 8 nights in Nov 2022 ### 10/10 Excellent #### Vanloan Dec 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a new property with large glass windows that let in a lot of light. I stayed in a studio with a loft on an upper floor, and it was a pleasant experience due to the view of the city below. The studio has a tall ceiling, which made it an airy and open space. The kitchen was useful, because I could do some light cooking, and gave it a more home-y experience. The one concern I did have was accessibility. One needs to climb a tall staircase to get up to the loft. Therefore, I would not recommend it to an elderly or disabled person. ##### Vanloan ### 10/10 Excellent #### HIROSHI Dec 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 昨年もお世話になりとても素晴らしかったのでリピートです。 ##### HIROSHI Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### HANKYU Oct 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가격 대비 최고! 가격 대비 매우 훌륭해요! ##### HANKYU Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Nicholas Oct 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nicholas Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Carl Mikael Sep 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carl Mikael Stayed 1 night in Sep 2023 ### 4/10 Poor #### Jung Hyun May 11, 2023 ##### Jung Hyun Stayed 1 night in May 2023 ### 10/10 Excellent #### HIROSHI Dec 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities どのstaffも感じがよく快適に9日間を過ごせました。 ##### HIROSHI ### 2/10 Terrible #### UNI MILK Nov 22, 2022 ##### UNI MILK Stayed 2 nights in Nov 2022 ### 2/10 Terrible #### anh Oct 24, 2022 ##### anh Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Nobuaki Jun 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities おしゃれな設備です。 ##### Nobuaki Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Ratchanon Jun 11, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Superrrrrrrrrrrrrrrrrr ![](https://a.travel-assets.com/ugc/hotel-reviews/D07C8B7EDB15621E9C00B0422216D9E90685ABE91654932720432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/426EE188C25E8E7545FC4AF3970BAA32FFE881091654932720623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3F24350B06B7B3B3AA38EF8F222B93A469F6F7251654932717381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A1F0F424FD27E59E6FFB6365D4B9FAE603D200051654932719318.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ratchanon Stayed 1 night in Jun 2022 ### 10/10 Excellent #### DEOG JU Jun 6, 2022 ##### DEOG JU Stayed 5 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [HANTING HOTEL - 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