The Queen Hotel & Spa

3.0 star property
Art Deco hotel with sauna connected to the convention center in Hanoi

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May 2024

The Queen Hotel & Spa

Photo gallery for The Queen Hotel & Spa

Family Quadruple Room, 1 Bedroom
Deluxe Room
Deluxe Room
Restaurant
Reception

Overview of The Queen Hotel & Spa

7.6

Good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • Room service

Check out the area

67 Thuoc Bac, Hoan Kiem, Hanoi, 10000
  • Popular LocationXôi Chè Hàng Bồ1 min walk
  • Popular LocationHanoi Old Town Night Market4 min walk
  • Popular LocationHanoi Long Bien Station12 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
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Room options

Family Room, 2 Bedrooms

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
Down duvet
  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Deluxe Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
Pillow menu
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room, 1 Bedroom

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
Down duvet
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
Down duvet
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Family Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
  • 376 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
Down duvet
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Hanoi

Located in Old Quarter neighborhood, The Queen Hotel & Spa is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Traveling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at My Dinh National Stadium.

What's nearby

  • Hanoi Old Town Night Market - 4 min walk
  • Dong Xuan Market - 6 min walk
  • O Quan Chuong - 8 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Xôi chè Bà Thìn - 1 min walk
  • Hong Hoai's Restaurant - 1 min walk
  • Thao’s Pub - 1 min walk
  • Countryside Restaurant - 1 min walk
  • Bánh Cuốn Quang An - Hàng Bồ - 1 min walk

About this property

The Queen Hotel & Spa

Family-friendly hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and Dong Xuan Market are located near The Queen Hotel & Spa, which provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Indochina Queen, the onsite restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Multilingual staff, a porter/bellhop, and luggage storage
  • A front-desk safe, a TV in the lobby, and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Select Comfort beds, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 32-inch HDTVs with premium channels
  • Refrigerators, stovetops, and coffee/tea makers

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: VND 100–150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indochina Queen

Things to do

  • Ecotours
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 150000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately VND 100.000–150000 per person
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 150000.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel II
Indochina Queen Hotel
Indochina Queen Hotel II
Indochina Queen Hotel II Hanoi
Indochina Queen II
Indochina Queen II Hanoi
Indochina Queen II Hotel
Indochina Queen II Hotel Hanoi
Queen Hotel Hanoi
Queen Hanoi
The Queen Hotel & Spa Hotel
The Queen Hotel & Spa Hanoi
The Queen Hotel & Spa Hotel Hanoi

Frequently asked questions

Is The Queen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Queen Hotel & Spa?

This property doesn't offer parking.

What time is check-in at The Queen Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at The Queen Hotel & Spa?

Check-out is at noon.

Does The Queen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is The Queen Hotel & Spa located?

This family-friendly Hanoi hotel is located in the historical district, within a 5-minute walk of Vietnamese National Tuong Theatre and Hanoi Old Town Night Market. Dong Xuan Market and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Railway Station is 18 minutes by foot.

The Queen Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 158 reviews" "
Rating 8 - Good. 67 out of 158 reviews" "
Rating 6 - Okay. 31 out of 158 reviews" "
Rating 4 - Poor. 11 out of 158 reviews" "
Rating 2 - Terrible. 10 out of 158 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Kyaw Lin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Kyaw Lin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Stacy

Liked: Staff & service
Mediocre at best
I stayed for two nights. The furnishings were not nearly as nice as portrayed in the photo, they were old and worn. There wasn't an individual shower, there was a hose on the wall and everything in the bathroom gets wet. Bring your own toiletries. There were also ants in the room. I was told that breakfast began at 7am. I arrived at 7:05am and the entire buffet had been wiped clean by 6 Chinese tourists. It was not replenished until after 7:20am. The "spa" is laughable, it is a table behind a curtain on the way to the elevator.
Stayed 1 night in Nov 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Staff was Phenomenal especially the young man who worked serving breakfast during tet. He deserves a raise. He was friendly and professional did an excellent job at serving breakfast, working the front desk and whatever else he did during my 4 nights there. The room had ghost ants on the desk but I am from Florida so I was use to them. they are harmless but annoying because I couldn't use the desk.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Good location good food cirrrncy exchange on site gives good rate.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The room and toilet is much bigger in size compared to its price, and staff are generally friendly. However, the room and facilities is a little old and lacking. The "rain shower" in my toilet wasn't working, water pressure was weak, and the toilet was a little too dirty for my comfort (due to age and not lacking of cleaning). Also, note that the hotel closes its shutters at midnight. If you want to party till late, you will have to bang on the shutters and have a slightly disgruntled staff open the door for you. Overall, just OK if you prefer a big room and cheap price, but not if you want more amenities and better facilities.
Stayed 4 nights in Aug 2018

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good for quality/price

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient early check in at 12 noon. There was some confusion the next morning at 6am about whether I had paid for the pre-paid taxi to the airport but it was sorted out.
Stayed 1 night in Jan 2018

4/10 Poor

John, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
This place is for a budget traveler who cares nothing about quality. Rooms were not wel maintained. Location was also a bit sketchy. Beds probably had bed bugs but I’m glad I did not try to stay over the night I left as soon as I got there. Room also had an old weird smell to it. Just not the experience I expected. Much better to pay more for better quality.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Ho Chi Minh airport
Needs a place to stay for one night that was close to the airport. This place was perfect. Couple of minutes walk to both domestic and international terminals. Staff great, food was good, room clean, spacious, modern. Bed was very firm but I slept well. Hotel is either new or recently refurbished and looks great and modern I asked for a mug and one was provided immediately
Stayed 3 nights in Dec 2017