Title: Heritage Ham Long Hotel & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heritage Ham Long Hotel & Spa Luxury hotel with 2 restaurants, 10-minute walk to Hoan Kiem Lake ## Photo gallery for Heritage Ham Long Hotel & Spa ![Property entrance - Heritage Ham Long Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/aeacaa35.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a7bd06b7-60db-4183-8b94-42ad374b2fe6-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Property entrance - Heritage Ham Long Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/e2f5ac40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Heritage Ham Long Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/w1259h697x10y10-032b3f3b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Heritage Ham Long Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/w1021h1273x0y7-59cecda3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Hanoi Opera House and Hoan Kiem Lake, Heritage Ham Long Hotel & Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, Ayurvedic treatments, or reflexology. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices). VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ### View all photos for Junior Room No Window. ![Junior Room No Window.](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/61c1dfc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room No Window. ### Highlights Air conditioning Free cribs/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hair dryer - 194 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room with Internal Window ![Deluxe Room with Internal Window](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/b7c6cf1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Internal Window ### Highlights Air conditioning Free cribs/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hair dryer - 237 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Premier Room Open Window ![Premier Room Open Window](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/bb98412e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room Open Window ### Highlights Air conditioning Free cribs/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hair dryer - 248 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Premium Deluxe Room City View ![Premium Deluxe Room City View](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/w8205h5471x0y3-dcbfc289.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Deluxe Room City View ### Highlights Air conditioning Free cribs/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hair dryer - 280 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds - City view ### View all photos for Family Connecting Room ![Family Connecting Room](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/c82beeae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Room ### Highlights Air conditioning Free cribs/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hair dryer - 398 sq ft - Sleeps 4 - 1 King Bed and 2 Twin Beds - City view ### View all photos for Kitchen Studio Open Window ![Kitchen Studio Open Window](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/b53fb00b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kitchen Studio Open Window ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Smart TV Separate bathtub and shower Private bathroom Rainfall showerhead - 323 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/a826bf7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Free cribs/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hair dryer - 323 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Balcony Deluxe Room City View ![Balcony Deluxe Room City View](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/fa12cf17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Deluxe Room City View ### Highlights Balcony Air conditioning Free cribs/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes - 258 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds - City view ### View all photos for Heritage Room ![Heritage Room](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/63bb7848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Room ### Highlights Air conditioning Free cribs/infant beds Smart TV Separate bathtub and shower Private bathroom Rainfall showerhead Bathrobes Bidet - Sleeps 2 - 1 King Bed OR 2 Twin Beds - City view ### View all photos for Suite with Living Room Open Window ![Suite with Living Room Open Window](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/f39fae56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Living Room Open Window ### Highlights Air conditioning Free cribs/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hair dryer - Sleeps 2 - 1 King Bed OR 2 Twin Beds - City view ### View all photos for Executive Suite City View ![Executive Suite City View](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/0f0975ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite City View ### Highlights Air conditioning Smart TV Deep soaking bathtub Hair dryer Bathrobes Rainfall showerhead Bidet Private bathroom - 300 sq ft - Sleeps 3 - 1 King Bed - City view ### View all photos for DELUXE INTERNAL WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/b333ec51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### DELUXE INTERNAL WINDOW - Sleeps 2 ### View all photos for HERITAGE SUITE ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/1c024a13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### HERITAGE SUITE - Sleeps 2 ### View all photos for JUNIOR ROOM NO WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/fd04ebdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNIOR ROOM NO WINDOW - Sleeps 2 ### View all photos for STUDIO KITCHEN OPEN WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/e2004c77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STUDIO KITCHEN OPEN WINDOW - Sleeps 2 ### View all photos for PREMIER OPEN WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/cea5d673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIER OPEN WINDOW - Sleeps 2 ### FAMILY CONNECTING ROOM - Sleeps 4 ### View all photos for PREMIUM DELUXE CITY VIEW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/7a56fdf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIUM DELUXE CITY VIEW - Sleeps 2 ### View all photos for ROOM WITH BALCONY ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/f8a6e3d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### ROOM WITH BALCONY - Sleeps 2 ### View all photos for SUITE WITH LIVING ROOM OPEN WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/0c179c9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SUITE WITH LIVING ROOM OPEN WINDOW - Sleeps 2 ### STANDARD TRIPLE ROOM - Sleeps 3 ### View all photos for Executive Suite ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/01f2750e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Heritage-Ham-Long-Hotel-Spa.h119316648.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Heritage-Ham-Long-Hotel-Spa.h119316648.Hotel-Information) ## About the area Located in Hoan Kiem, a neighborhood in Hanoi, Heritage Ham Long Hotel & Spa is near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02008%2C105.85149&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fKRKdmauxjl9u2qUiMbN6cVWZ-U=) 42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000 ### What's nearby - ![Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 10 min walk \- 0.9 km - ![Hanoi Opera House showing theatre scenes and heritage architecture](https://images.trvl-media.com/place/6115792/bd219041-fee4-4579-9877-6fa9009d52c4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Opera House 12 min walk \- 1.0 km - ![St. Joseph Cathedral which includes a church or cathedral, heritage architecture and markets](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 15 min walk \- 1.3 km - ![Thang Long Water Puppet Theatre which includes nightlife, night scenes and performance art](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 20 min walk \- 1.7 km - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 4 min drive \- 2.2 km ### Getting around - Hanoi Railway Station 18 min walk - Noi Bai Intl. Airport (HAN) 43 min drive ### Restaurants - The Berryfield CF Cafe 10b Nguyễn Chế Nghĩa 3 min walk - The Alley 3 min walk - Workshop Coffee 2 min walk - Bếp Quán 1 min walk - Briefly On Earth 3 min walk ## About this property ### Heritage Ham Long Hotel & Spa Luxury hotel near Hoan Kiem Lake Close to Hanoi Opera House and St. Joseph's Cathedral of Hanoi, Heritage Ham Long Hotel & Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, Ayurvedic treatments, or reflexology. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym. Other perks include: - A seasonal outdoor pool - Airport pick-up service (surcharge), coffee/tea in the lobby, and a 24-hour front desk - 1 meeting room, a reception hall, and a porter/bellhop - Smoke-free premises, tour/ticket assistance, and an elevator Room features All 100 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi. Extra conveniences in all rooms include: - Bathrooms with bidets and free toiletries - 42-inch Smart TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/121000000/120130000/120127500/120127500/3201922b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Proverb Hotel Hanoi Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 23 reviews CA $118 CA $134 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=120127500&PinnedHotelID=120127500&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/120000000/119720000/119711900/119711878/34a7d9f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL du LAC SIGNATURE Old Quarter - Pool - Hot tub - Breakfast included - Spa 10 Exceptional 118 reviews CA $173 CA $196 total includes taxes & fees Jan 27 - 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Pool - Breakfast included - Spa - Free WiFi 9.4 Exceptional 20 reviews CA $160 CA $173 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=117708288&PinnedHotelID=117708288&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/35fc9f9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 76 reviews CA $124 CA $140 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=117697862&PinnedHotelID=117697862&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/120000000/119770000/119762300/119762231/40562f52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L'Heritage Premium Hanoi Central Hoan Kiem - Pool - Breakfast included - Spa - Free WiFi 8.0 Very good 1 review CA $108 CA $117 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=119762231&PinnedHotelID=119762231&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/111000000/110860000/110853300/110853272/43583c94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL de LAGOM Hoan Kiem - Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 109 reviews CA $141 CA $160 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=110853272&PinnedHotelID=110853272&HadPinnedHotel=true®ionId=-1&adults=2) ![Senior Suite](https://images.trvl-media.com/lodging/97000000/96530000/96528900/96528893/32fb8247.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Chanvre Hanoi Hotel & Spa Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 180 reviews CA $170 CA $193 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=96528893&PinnedHotelID=96528893&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16660000/16652200/16652182/d065072b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Champton Hanoi Hotel Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 701 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=16652182&PinnedHotelID=16652182&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (VND 200,000 per day) - 24-hour airport pick-up shuttle on request for a surcharge ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Conference center (550 square feet of space) - Meeting room ### Spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Reflexology - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 8 steps to reach entrance - Elevator - Hardwood flooring in room - Well-lit path to entrance ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Locally-owned and organized tours and activities - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 42-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board on request - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 percent for credit card payments Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of VND 1 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3) - Nearby parking fee: VND 200000 per day (98 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Apple Pay and Samsung Pay This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The seasonal pool will be open from January to December Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Heritage Ham Long Hotel & Spa have a pool? ### How much does it cost to stay at Heritage Ham Long Hotel & Spa? ### Is Heritage Ham Long Hotel & Spa pet-friendly? ### What time is check-in at Heritage Ham Long Hotel & Spa? ### What time is check-out at Heritage Ham Long Hotel & Spa? ### Does Heritage Ham Long Hotel & Spa provide a shuttle to the airport? ### Where is Heritage Ham Long Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Heritage Ham Long Hotel & Spa Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 14 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Dylan Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel. Friendly staff nice rooms ##### Dylan Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Ying Pooi Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and staff were very courteous. Good breakfast selection ##### Ying Pooi Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Marte-Helen Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t miss out on this new gem in Hanoi! All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi. ##### Marte-Helen Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Leanna Nov 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The team was professional, attentive, and incredibly warm they arranged a smooth $25 USD airport pickup and greeting me with smiles, a welcome drink, and seamless check-in. The hotel is immaculate; new, modern, and tastefully designed. My room was spacious and featured the most comfortable bed I’ve ever slept in. Breakfast was outstanding: a mix of traditional Vietnamese and international dishes, including pho, dumplings, oxtail, stewed beef, fried chicken, tropical fruits, vegan options, and fresh pastries. I’m from the Caribbean, live in Italy, and travel often ,this breakfast is a true 10/10\. The rooftop pool and bar are stunning, with skyline views and the best staff, very thoughtful, friendly, and professional. My favorite drink, the Long Bein Glow cocktail, was beautifully presented. Truly five-star hospitality with heart I’d return in a heartbeat ![](https://a.travel-assets.com/ugc/hotel-reviews/d218a71b-deab-40c4-94ab-0a884c4b309d-1762256085214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c56948f-e5cb-4b6a-b085-5ae8195f962c-1762256087860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/577b3ee6-9f48-4cd6-a32c-ad5118ae66b7-1762256088508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ef9a7e30-16e7-454f-a87a-5329ccb5e491-1762256089679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leanna Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### MATTHEW Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful place and wonderful staff ##### MATTHEW Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Man Keun Dec 6, 2025 I had a wonderful sta ##### Man Keun Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Anh Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff ##### Anh Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Maik Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities sehr zuvorkommende Mitarbeiter, eine komfortable Zimmerausstattung (super bequemes Bett und geräumiges Bad), ein kleiner aber feiner Pool mit spektakulärer Aussicht, eine ideale Lage ( alles ist gut zu Fuß zu erreichen, trotzdem ist es im Hotel ruhig und entspannt ), … Unser Aufenthalt war perfekt, und falls wir noch einmal nach Hanoi kommen, werden wir auf jeden Fall wieder hier wohnen. ##### Maik Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Uyen Nov 15, 2025 ##### Uyen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Laavaniya Oct 11, 2025 ##### Laavaniya Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Daniel Oct 7, 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Daniel Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jakub Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jakub Stayed 4 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Silk Hanoi Moment Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-Silk-Hanoi-Moment-Hotel-Spa.h99515957.Hotel-Information) > > [Queen Cafe Hotel & Pub](https://www.expedia.ca/Hanoi-Hotels-Queen-Cafe-Hotel-Pub.h91891493.Hotel-Information) > > [Golden Art Hotel](https://www.expedia.ca/Hanoi-Hotels-Golden-Art-Hotel.h5891046.Hotel-Information) > > [Nesta - 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