Title: The Emissary Hanoi Hotel & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Emissary Hanoi Hotel & Spa Hanoi Paradise Center Hotel & Spa combines urban relaxation with exploration opportunities, offering local flavors and rejuvenating spa treatments in the city ## Photo gallery for The Emissary Hanoi Hotel & Spa ![Business centre - The Emissary Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/4cb90ae0_edited_ffe6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, body treatments, hot stone massages - The Emissary Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/feae866a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast buffet - The Emissary Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/0948c90e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quadruple Room With City View - The Emissary Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/38310139.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double or Twin Room, City View | Bathroom - The Emissary Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/e28bf5f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a serene retreat in Hanoi at this welcoming hotel. The on-site cafe serves refreshing coffee, and the spa offers rejuvenating treatments like manicures and massages. Guests can rent bikes to explore nearby attractions like Thang Long Water Puppet Theatre. ## Reviews 8.4 Very good ## Popular amenities - Spa - Pet friendly - Free WiFi - Restaurant - Air conditioning - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Double or Twin Room ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/c3e99e65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, City View ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/4df910bb_edited_b0e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - City view - 301 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, Balcony ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/da4825d2_edited_6346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator - 301 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Family Room, City View ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/da4825d2_edited_6346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, City View ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator - 484 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Bed ### View all photos for Connecting Room With Balcony ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/da4825d2_edited_6346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Connecting Room With Balcony ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - 538 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Deluxe Double or Twin Room, City View ![Deluxe Double or Twin Room, City View](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/b690bab0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - Sleeps 2 - 1 Queen Bed OR 2 Large Twin Beds ### View all photos for Quadruple Room With City View ![Quadruple Room With City View](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/38310139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room With City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - 1 bedroom - Sleeps 4 - 2 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Paradise-Center-Hotel-Spa.h40136370.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Paradise-Center-Hotel-Spa.h40136370.Hotel-Information) ## About the area Old Quarter, a neighborhood in Hanoi, is home to The Emissary Hanoi Hotel & Spa. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03047%2C105.85619&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EOK_STJIpXx8RVcCfTI2NNuI4Vs=) 22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, 100000 ### What's nearby - ![Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 5 min walk \- 0.5 km - ![Thang Long Water Puppet Theatre which includes nightlife, night scenes and performance art](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 7 min walk \- 0.6 km - ![Hoan Kiem Lake featuring heritage architecture, a lake or waterhole and a monument](https://images.trvl-media.com/place/6115806/d4fc5e5c-02e9-4765-b23a-a7d8f104bd2a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ngoc Son Temple 7 min walk \- 0.6 km - ![Hanoi Opera House showing theatre scenes and heritage architecture](https://images.trvl-media.com/place/6115792/bd219041-fee4-4579-9877-6fa9009d52c4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Opera House 8 min walk \- 0.7 km - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 8 min walk \- 0.7 km ### Getting around - Hanoi Long Bien Station 19 min walk - Noi Bai Intl. Airport (HAN) 40 min drive ### Restaurants - Bún Riêu 3 min walk - Bánh xèo Zòn 1 min walk - Bánh Mỳ Bà Dần 2 min walk - Phở 10 Lý Quốc Sư 1 min walk - Etēsia • Kitchen Counter + Wines 2 min walk ## About this property ### The Emissary Hanoi Hotel & Spa Upscale hotel near Hoan Kiem Lake Located close to Hanoi Old Town Night Market and Hanoi Opera House, The Emissary Hanoi Hotel & Spa provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Indulge in a massage, a manicure/pedicure, and a body wrap at Paradise Spa, the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks include: - Bike rentals, free newspapers, and barbecue grills - Luggage storage, a 24-hour front desk, and coffee/tea in the lobby - Tour/ticket assistance, a banquet hall, and concierge services - Guest reviews give good marks for the helpful staff Room features All 55 individually furnished rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Other amenities include: - Children's slippers and free infant beds - Egyptian cotton sheets, memory foam beds, and down comforters - Rainfall showers, designer toiletries, and bidets - 40-inch Smart TVs with premium channels - A personal chef, free tea bags/instant coffee, and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/112000000/111640000/111632400/111632307/w741h597x0y4-1bd7e9ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Embassy Hotel Hanoi Old Quarter - Breakfast included - Free WiFi - Air conditioning - Room service 9.0 Wonderful 16 reviews CA $69 CA $79 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=111632307&PinnedHotelID=111632307&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/22000000/21420000/21418800/21418760/ef0def6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bendecir Hotel & Spa Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 508 reviews CA $71 CA $78 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=21418760&PinnedHotelID=21418760&HadPinnedHotel=true®ionId=-1&adults=2) ![Ja Cosmo Suite Balcony with Jacuzzi | View from room](https://images.trvl-media.com/lodging/4000000/3660000/3656900/3656805/3713b620.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jacosmo Hotel & Spa Old Quarter - All-inclusive - Spa - Parking included - Free WiFi 9.4 Exceptional 387 reviews CA $71 CA $81 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3656805&PinnedHotelID=3656805&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90710000/90707800/90707705/3a91a1ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HANOI FLORA HOTEL Old Quarter - Free WiFi - Air conditioning - Laundry - Room service 8.6 Excellent 23 reviews CA $51 CA $58 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=90707705&PinnedHotelID=90707705&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/31000000/30070000/30066200/30066130/05c8bac7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alisa Hotel & Spa Old Quarter - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 75 reviews CA $54 CA $58 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=30066130&PinnedHotelID=30066130&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/39000000/38230000/38227700/38227691/b2cc2677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercury Central Hotel Hanoi Old Quarter - Free WiFi - Restaurant - Air conditioning - Laundry 8.8 Excellent 23 reviews CA $98 CA $112 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=38227691&PinnedHotelID=38227691&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Vietnamese cuisine ](https://images.trvl-media.com/lodging/13000000/12540000/12537700/12537698/2817eafa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singita Classy Boutique Hotel Old Quarter - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 228 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=12537698&PinnedHotelID=12537698&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/102000000/101930000/101929300/101929264/e8816370.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquarius Premium Hotel Old Quarter - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 38 reviews CA $58 CA $65 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=101929264&PinnedHotelID=101929264&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4480000/4475300/4475239/8c39c947.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Splendid Holiday Hotel Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 471 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=4475239&PinnedHotelID=4475239&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Double Room, 1 King Bed, City View](https://images.trvl-media.com/lodging/7000000/6710000/6703500/6703436/ae5e01c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L'Heritage Hotel Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 724 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=6703436&PinnedHotelID=6703436&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=40136370,111632307,21418760,3656805,90707705) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Onsite parking options include a carport ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - Bicycle rentals - Full-service spa ### Family friendly - In-room crib - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center - Meeting room ### Outdoors - Barbecue grill - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 10 floors - Art Deco architecture - Banquet hall - Built in 2019 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Free crib - Memory foam mattress - Pillow menu ### Bathroom - Bathrobes - Bidet - Children's slippers - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with premium cable channels ### Food and drink - Chef service - Electric kettle - Free bottled water - Late-night room service - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Electrical adapters - Free daily newspapers - Free local calls - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laundry detergent - Phone - Portable fan - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Up to 22 lbs per pet ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25 A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1 A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14 The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hanoi Paradise Center & Hanoi Hanoi Paradise Center Hotel & Spa Hotel Hanoi Paradise Center Hotel & Spa Hanoi Hanoi Paradise Center Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is The Emissary Hanoi Hotel & Spa pet-friendly? ### How much is parking? ### What time is check-in at The Emissary Hanoi Hotel & Spa? ### What time is check-out at The Emissary Hanoi Hotel & Spa? ### Where is The Emissary Hanoi Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Emissary Hanoi Hotel & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.0 Amenities ### 9.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 4 8 - Good 5 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews ### 8/10 Good #### Brijesh Jan 4, 2026 Liked: Cleanliness Conveniently located ##### Brijesh Stayed 1 night in Jan 2026 ### 8/10 Good #### Patricia Jan 18, 2026 Liked: Cleanliness, staff & service Great location and customer service is impeccable. Rooms are small leaving no room for suitcases. Also, the walls are pretty thin, it was very loud at night and in the early morning. Great location! Near the lake, shopping, food, massages and so much more. ##### Patricia Stayed 4 nights in Jan 2026 ### 8/10 Good #### Malgosia Sep 24, 2025 Liked: Cleanliness, amenities Good location, super friendly and helpful staff ##### Malgosia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Mehran Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort sweet, nice and service-oriented staff ##### Mehran Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Noémie Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our room was a little bit small and the climatisation wasn’t strong enough. But other than that, everything was perfect! The breakfast was more than excellent and the staff (special mention to Celina) was adorable! ##### Noémie Stayed 4 nights in Sep 2025 ### 4/10 Poor #### David Dec 27, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities The Old Quarter is exciting at first, but it quickly becomes hectic, loud, and overwhelming. Cafés and shops are everywhere, but this atmosphere exists throughout much of Hanoi, and taxis are very inexpensive—so staying right here isn’t necessary. My experience at this hotel was disappointing. The room layout was awkward and cramped, making it difficult to move around. I was traveling solo but placed in a family-style room with multiple beds and a strange layout. There was no nightstand, outlets were poorly placed, the refrigerator barely worked, and the TV was dated with inaccessible HDMI ports. The biggest issue was the air conditioning. Even set to 19–20°C, the room stayed warm during the day and only cooled slightly late at night. Noise was also a problem, with loud housekeeping early in the morning and poor sound insulation. I also experienced smoke odor late at night. Staff was polite and listened, but the alternative room shown later was actually smaller and felt like a downgrade. I paid $75–78 USD, but the room felt worth closer to a lot less at least until they fix their problems. I would not stay here again. I would have gave a one star, but the two stars was because the lady at the front desk was nice and listened but my overall experience was still not great. ##### David Stayed 5 nights in Dec 2025 ### 8/10 Good #### Deepak Sep 14, 2025 Liked: Staff & service The room was ok. Didn't look like a room you'd see In a 4 star hotel (looked more 2/3stars). The room didn't have a view outside instead, a corner was curtained off and behind it was what looked like a shaft. The room doesn't have enough plug sockets. If you use a travel adapter of a certain size, you lose access to one socket. I also don't like hotels that give mini shampoo/shower gel bottles and tiny bars of soap. Should just have large containers of them near the sink and shower. Breakfast had very limited vegetarian options and flies were seen when eating. The staff were extremely good and polite. The woman that works there too (might be the manager) would greet everyone and ask about their day. The place is located in an alleyway but is very close to all the action in central Hanoi. ##### Deepak Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Hannah Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay. Emma on reception was extremely helpful with recommendations too! ##### Hannah Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Yukik Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities はじめはこんな所にホテルがあるのかな？という立地ですが、ホテルの中はとても綺麗でクラシカルな雰囲気がとても素敵です。 エマさんをはじめ、スタッフの皆さんも丁寧に優しく接してくれました。 ##### Yukik Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Masteri Lehomes](https://www.expedia.ca/Hanoi-Hotels-Masteri-Lehomes.h109646790.Hotel-Information) > > [OYO 317 Kim Cuong Hotel 2](https://www.expedia.ca/Hanoi-Hotels-OYO-317-Kim-Cuong-Hotel-2.h39770468.Hotel-Information) > > [Epic Tower Swiss-Belresidences Hanoi](https://www.expedia.ca/Hanoi-Hotels-Epic-Tower-Swiss-Belresidences.h104326128.Hotel-Information) > > [Luxeden Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-Luxeden-Hotel.h8672279.Hotel-Information) > > [Blubiz Hotel 5](https://www.expedia.ca/Hanoi-Hotels-Blubiz-Hotel-5.h100928742.Hotel-Information) > > [Noi Bai Airport Hotel](https://www.expedia.ca/Hanoi-Hotels-Noi-Bai-Airport-Hotel.h11768793.Hotel-Information) > > [Luxury Apartment Vinhomes Skylake](https://www.expedia.ca/Hanoi-Hotels-Luxury-Apartment-Vinhomes-Skylake.h38893405.Hotel-Information) > > [Riverside Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-Riverside-Boutique-Hotel.h20385065.Hotel-Information) > > [Grandiose Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-Grandiose-Hotel-Spa.h21140290.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.ca/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Nesta - The Grand Hao Nam](https://www.expedia.ca/Hanoi-Hotels-Nesta-Serviced-Apartment.h94871056.Hotel-Information) > > [Blue Home Serviced Apartment Hanoi](https://www.expedia.ca/Hanoi-Hotels-Blue-Home-Serviced-Apartment-Hanoi.h24416276.Hotel-Information) > > [Skylark Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-Skylark-Boutique-Hotel.h102529624.Hotel-Information) > > [NVT Housing - Vinhomes Times City Apartment Hanoi](https://www.expedia.ca/Hanoi-Hotels-NVT-Housing-Vinhomes-Times-City.h106214055.Hotel-Information) > > [Hanoi Riverview Boutique Hotel & Apartment](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Riverview-Boutique.h110617088.Hotel-Information) > > [Central Westlake Residence 2 - By Pegasy Group](https://www.expedia.ca/Hanoi-Hotels-GH-Apartment-Westlake-By-Pegasy-Group.h95838176.Hotel-Information) > > [Grand K Hotel Suites Hanoi](https://www.expedia.ca/Hanoi-Hotels-Grand-K-Hotel-Suites-Hanoi.h90097245.Hotel-Information) > > [King's Hotel](https://www.expedia.ca/Hanoi-Hotels-Kings-Hotel.h36937140.Hotel-Information) > > [Muong Thanh Hanoi Centre Hotel](https://www.expedia.ca/Hanoi-Hotels-Muong-Thanh-Hanoi-Centre-Hotel.h10390479.Hotel-Information) > > [22Land Cloud Hotel](https://www.expedia.ca/Hanoi-Hotels-22Land-Cloud-Hotel.h113326357.Hotel-Information) > > [Sen Luxury Hotel](https://www.expedia.ca/Hanoi-Hotels-Sen-Luxury-Hotel.h8109589.Hotel-Information) > > [Luxe Paradise Suites Xuan Dieu](https://www.expedia.ca/Hanoi-Hotels-Luxe-Paradise-Suites-Xuan-Dieu.h113211472.Hotel-Information) > > [Hotel Bel Ami Hanoi](https://www.expedia.ca/Hanoi-Hotels-Hotel-Bel-Ami-Hanoi.h19828184.Hotel-Information) > > [Lucky Budda Inn Villa](https://www.expedia.ca/Hanoi-Hotels-Long-Bien-Bridge-Villa.h37918732.Hotel-Information) > > [Jacayl Hotel - Cau Giay](https://www.expedia.ca/Hanoi-Hotels-Jacayl-Hotel.h91901420.Hotel-Information) > > [Lotus Inn Serviced Apartment](https://www.expedia.ca/Hanoi-Hotels-Lotus-Inn-Serviced-Apartment.h36043452.Hotel-Information) > > [Hanah's Tiny Hanoi Homestay](https://www.expedia.ca/Hanoi-Hotels-Hanahs-Tiny-Hanoi-Homestay.h22257669.Hotel-Information) > > [T Boutique Hotel](https://www.expedia.ca/Hanoi-Hotels-T-Boutique-Hotel.h106555637.Hotel-Information) > > [Sen Grand Hotel & Spa managed by Sen Group](https://www.expedia.ca/Hanoi-Hotels-Sen-Grand-Hotel-Spa-Managed-By-Sen-Group.h32481432.Hotel-Information)