- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin anytime, 24-hour checkin with prior advise. Staff are very helpful in finding your way around Hanoi.
Stayed 2 nights in Jul. 2019
Photo gallery
Reviews
Good
34 reviews
Amenities
- Free WiFi
- Breakfast included
- Air Conditioning
- Restaurant
Map
45 Bat Su Street, Hoan Kiem, Hanoi
What's nearby
- Dong Xuan Market
- 7 min walk
- Hanoi Old City Gate
- 8 min walk
- St. Joseph's Cathedral
- 10 min walk
- Hanoi (HAN-Noi Bai Intl.)
- 23 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Superior Double or Twin Room
Room Amenities
- Sleeps 2
More detailsDeluxe Shared Dormitory
Room Amenities
- Sleeps 1
More detailsFamily Quadruple Room, Multiple Beds, Ensuite, City View
Room Amenities
- City view
- Sleeps 4
More details
About this area
Hanoi
Hanoi Lotus Hostel is located in Hanoi's Hoan Kiem neighbourhood. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.
What's nearby
- Dong Xuan Market - 7 min walk
- Hanoi Old City Gate - 8 min walk
- St. Joseph's Cathedral - 10 min walk
- Thang Long Water Puppet Theatre - 10 min walk
- Ngoc Son Temple - 12 min walk
Getting around
- Hanoi Long Bien Station - 10 min walk
- Hanoi (HAN-Noi Bai Intl.) - 23 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Return airport shuttle (surcharge)
Food and drink
Free breakfast available
1 restaurant
1 bar
Room service available
Family friendly
Dry-cleaning service
Laundry facilities
Conveniences
Front-desk safe
Library
Newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Bathroom (partially open)
Hairdryer (on request)
Shower
Entertainment
24-inch LCD TV
TV channels
More
Desk
Free newspapers
Safe
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available.
- Liked: Staff & service
- Disliked: Cleanliness
Stayed 1 night in Apr. 2019
- Disliked: Cleanliness, staff & service, property conditions & facilities
SCAM! We booked this hostel but when we arrived were told there was a 'problem' with our room. Not overbooked, nor would they tell us what the problem was. Due to this 'problem', they had booked us in to a disgusting shack of a hotel down the road for the same price! When we said we wouldnt be staying there they then refused to refund us. AVOID!
Stayed 2 nights in Mar. 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service I've ever had
I don't normally leave reviews, but felt the need to for my stay at the Lotus. We recieved an unparalleled level of service which ive never seen before. The staff went out of their way to be as friendly and accommodating as possible. The owner actively sits down with you and asks you what you plan to do in Hanoi and offers advice and service. The staff smiles and greets you whenever you enter or leave. The place isn't without its flaws but at the price it's nothing to complain about. The tv was small but we only used it as background noise. My husband thought he smelled mold the first day (I did not) which he bought an air freshener the first day for. It evidently fixed the issue. The bed wasn't very soft, and the furniture was ikea level, but I didn't come to Hanoi to spend time in my hotel room. I've never before had a hotel owner give me his card and say if I ever got lost he'd personally come and pick me up.
Stayed 7 nights in May 2018
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hostel
Good value hostel with very friendly staff and owner. Is more of a budget hotel really. Breakfast was very good!