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Reviews

3.5 / 5Good
34 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Dong Xuan Market
    7 min walk
  • Popular Location
    Hanoi Old City Gate
    8 min walk
  • Popular Location
    St. Joseph's Cathedral
    10 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior Double or Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Shared Dormitory

    Room Amenities

    • Sleeps 1
    More details
  • Family Quadruple Room, Multiple Beds, Ensuite, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Hanoi

Hanoi Lotus Hostel is located in Hanoi's Hoan Kiem neighbourhood. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.

Popular Location

What's nearby

  • Dong Xuan Market - 7 min walk
  • Hanoi Old City Gate - 8 min walk
  • St. Joseph's Cathedral - 10 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Ngoc Son Temple - 12 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

About this property

Hanoi Lotus Hostel

Hanoi hostel in Hoan Kiem, walk to Hanoi Old City Gate
A restaurant, a bar/lounge and concierge services are available at this smoke-free hostel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 12 rooms offer free WiFi, room service (during limited hours) and LCD TVs with cable channels. Other amenities available to guests include free newspapers, safes and showers.
Hanoi Lotus Hostel offers 12 forms of air-conditioned accommodation with a safe and free newspapers. 24-inch LCD televisions come with cable channels.
Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Free breakfast available
1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Front-desk safe
Library
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathroom (partially open)
Hairdryer (on request)
Shower

Entertainment

24-inch LCD TV
TV channels

More

Desk
Free newspapers
Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
3.5
5 - Excellent
8
4 - Good
11
3 - Okay
9
2 - Mediocre
2
1 - Poor
4
3.5
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Checkin anytime, 24-hour checkin with prior advise. Staff are very helpful in finding your way around Hanoi.

Stayed 2 nights in Jul. 2019

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness

Stayed 1 night in Apr. 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

SCAM! We booked this hostel but when we arrived were told there was a 'problem' with our room. Not overbooked, nor would they tell us what the problem was. Due to this 'problem', they had booked us in to a disgusting shack of a hotel down the road for the same price! When we said we wouldnt be staying there they then refused to refund us. AVOID!

Stayed 2 nights in Mar. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service I've ever had

I don't normally leave reviews, but felt the need to for my stay at the Lotus. We recieved an unparalleled level of service which ive never seen before. The staff went out of their way to be as friendly and accommodating as possible. The owner actively sits down with you and asks you what you plan to do in Hanoi and offers advice and service. The staff smiles and greets you whenever you enter or leave. The place isn't without its flaws but at the price it's nothing to complain about. The tv was small but we only used it as background noise. My husband thought he smelled mold the first day (I did not) which he bought an air freshener the first day for. It evidently fixed the issue. The bed wasn't very soft, and the furniture was ikea level, but I didn't come to Hanoi to spend time in my hotel room. I've never before had a hotel owner give me his card and say if I ever got lost he'd personally come and pick me up.

Stayed 7 nights in May 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hostel

Good value hostel with very friendly staff and owner. Is more of a budget hotel really. Breakfast was very good!

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