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Overview of Imperial Hotel & Spa

Photo gallery

Terrace/Patio
Balcony
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Individually-wrapped food options

Explore the area

    Popular LocationThang Long Water Puppet Theatre5 min walk
    Popular LocationSt. Joseph's Cathedral6 min walk
    Popular LocationNgoc Son Temple7 min walk
    AirportHanoi (HAN-Noi Bai Intl.)25 min drive

Choose dates to view prices

About this area

Hanoi

Located on a lake, Imperial Hotel & Spa is in Hoan Kiem neighborhood and is connected to a shopping center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Ngoc Son Temple. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guide
Popular Location

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Ngoc Son Temple - 7 min walk
  • Hanoi Old City Gate - 12 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • AirportNoi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • Cau Go Vietnamese Cuisine — 3 min walk
  • Fagioli Coffee — 4 min walk
  • Jalus Vegan Kitchen — 4 min walk
  • Madam Yen Restaurant — 4 min walk
  • Hanoi Garden — 5 min walk

About this property

Imperial Hotel & Spa

Art Deco hotel connected to the convention center in Hanoi with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, massage/treatment rooms, and concierge services. All 40 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, room service, and LCD TVs.
Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs, and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Shopping
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Vietnamese

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - August 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 470000.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 470000.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Imperial Hotel & Spa and receive a full refund?
Yes, Imperial Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Imperial Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Imperial Hotel & Spa?
As of Dec 4, 2020, prices found for a 1-night stay for 2 adults at Imperial Hotel & Spa on Dec 5, 2020 start from CA $33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Imperial Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Imperial Hotel & Spa?
This hotel doesn't offer parking.
What time is check-in at Imperial Hotel & Spa?
Check-in begins at 2:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at Imperial Hotel & Spa?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Imperial Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 25 per vehicle, one-way, applies.
Where is Imperial Hotel & Spa located?
Located in Hoan Kiem, this spa hotel is within a 5-minute walk of Hoan Kiem Lake, Hang Gai Street, and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and St. Joseph's Cathedral are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 22 minutes.
4.7
Exceptional
5 - Excellent
131
4 - Good
24
3 - Okay
3
2 - Poor
0
1 - Terrible
4

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice, big and it’s nicely furnished. Staff are so kind, polite, helpful and friendly! The hotel is located at an Old Quarter of the City and it’s in great location where you can just walk to the lake, night market, restaurants and a lot to see around. Everything is amazing at this hotel! I highly recommend this hotel!
Stayed 2 nights in Jul 2020

4/5 Good

Stayed 2 nights in May 2020

5/5 Excellent

Stayed 2 nights in May 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Friendly
A nice combination of luxury hotel with very friendly non pretentious Vietnamese staff. The rooms are big, nicely furnished, big windows, large bathroom, big enclosed shower, endless hot water, etc. The room and beds are super comfortable. The hotel is precisely managed and everything runs smoothly and works well. The ever present staff is super friendly and always looking for ways to brighten your stay and be of assistance. Ian in particular was outstanding with great English and travel assistance skills. He acquired visa extensions for us and advised us on what turned out to be the best part of our travels. We also learned about Vietnamese culture for the hotel staff. Tracy pointed us to local favorite restaurants with authentic Vietnamese devoid of tourists. You always feel like a special guest at this hotel. Superb spot for an extended stay.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The people at this boutique hotel and Hanoi were absolutely fabulous. They could not have been more kind and helpful. The hotel itself is located in the old part of the city very busy lots of traffic but also lots to see. Sadly the Air pollution was bad We were there and we had some difficulty being outside. I would recommend staying at this hotel the beds were comfortable the room was quiet and the staff was amazing.
Stayed 4 nights in Dec 2019