[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Genial Hotel Travelers stroll along Hoan Kiem Lake's scenic shores in the heart of old Hanoi, or rent bikes to explore the bustling stalls of Dong Xuan Market ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/77a50788.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/2704b89f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/ac245b47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/bba8ba9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/ccca0266.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hanoi Genial Hotel offers a convenient base near Hoan Kiem Lake in central Hanoi. Guests can relax on the sunny terrace, enjoy authentic local cuisine at the hotel restaurant, and borrow bikes to explore Dong Xuan Market. Previous visitors consistently praise their experience. 9.2 Wonderful ## Popular amenities - Room service - Housekeeping - 24/7 front desk - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Superior Double or Twin Room, 1 Bedroom](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/d5ba046e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, 1 Bedroom ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Separate bedroom Bathrobes Bidet Rainfall showerhead - 193 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Deluxe Double or Twin Room, 1 Bedroom](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/20e8b5a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, 1 Bedroom ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Separate bedroom Bathrobes Bidet - 269 sq ft - Sleeps 3 - 2 Large Twin Beds OR 1 Queen Bed ![Triple Room](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/0c0558e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Separate bedroom Bathrobes Rainfall showerhead - 344 sq ft - Sleeps 3 - 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed ![Family Room](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/4c173636.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Separate bedroom Bathrobes Rainfall showerhead - 387 sq ft - Sleeps 4 - 2 Double Beds OR 2 Twin Beds and 1 Double Bed ## You may also like Ad ![Garden view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48220000/48210400/48210313/ea7e6609_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tuna Homestay Tay Ho - Spa - Free WiFi - Air conditioning - Breakfast available 10.0 Exceptional 1 review CA $11 CA $24 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hanoi-Hotels-Tuna-Homestay.h48210313.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=04e18c92-ac5b-40c0-9a1d-d0340750b08c&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 421 reviews CA $180 CA $208 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=04e18c92-ac5b-40c0-9a1d-d0340750b08c&top_cur=CAD) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 554 reviews CA $260 CA $295 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=04e18c92-ac5b-40c0-9a1d-d0340750b08c&top_cur=CAD) Ad ![Premium Double or Twin with Old Quarter View](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 33 reviews CA $121 CA $137 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Solis-Hotel.h117697862.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=04e18c92-ac5b-40c0-9a1d-d0340750b08c&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 535 reviews CA $84 CA $98 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=04e18c92-ac5b-40c0-9a1d-d0340750b08c&top_cur=CAD) Ad ![Presidential Suite, 1 King Bed](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3920000/3918900/3918847/840bde64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 249 reviews CA $159 CA $180 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=04e18c92-ac5b-40c0-9a1d-d0340750b08c&top_cur=CAD) Ad ![Indoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55030000/55026700/55026645/9d83e979_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 103 reviews CA $92 CA $104 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hanoi-Hotels-Eastin-Hotel-Residences-Hanoi.h55026645.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=04e18c92-ac5b-40c0-9a1d-d0340750b08c&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107500000/107500000/107499953/b33ece64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lestar Hotel Hanoi Ba Dinh - Free WiFi - Restaurant - Air conditioning - Breakfast available 10.0 Exceptional 84 reviews CA $65 CA $74 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hanoi-Hotels-Lestar-Hotel-Hanoi.h107499953.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=04e18c92-ac5b-40c0-9a1d-d0340750b08c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Genial-Hotel.h21140297.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Genial-Hotel.h21140297.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04019%2C105.84822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7EVYgLfH34gQWJE7ONIWlVVDbs0=) 56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000 #### What's nearby - Dong Xuan Market - 3 min walk - 0.3 km - Quan Chuong Gate - 7 min walk - 0.6 km - Hanoi Old Town Night Market - 10 min walk - 0.9 km - Hoan Kiem Lake - 12 min walk - 1.0 km - St. Joseph's Cathedral of Hanoi - 17 min walk - 1.4 km #### Getting around - Hanoi Long Bien Station - 1 min drive - Noi Bai Intl. Airport (HAN) - 37 min drive #### Restaurants - ‪Chè Xoan - ‬2 min walk - ‪Bò Nướng 33 Hàng Giấy - ‬2 min walk - ‪Kachi Kitchen - ‬1 min walk - ‪Phố Xưa Restaurant 56 Hàng Đậu - ‬1 min walk - ‪Salute Cafe - ‬1 min walk ## About this property ### Hanoi Genial Hotel Hotel near Hoan Kiem Lake Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Genial Hotel provides a terrace, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi. Additional perks include: - Bike rentals, a roundtrip airport shuttle (surcharge), and ATM/banking services - Concierge services, tour/ticket assistance, and a front-desk safe - Coffee/tea in the lobby, a reception hall, and luggage storage Room features All guestrooms at Hanoi Genial Hotel have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - Bathrooms with rainfall showers and bidets - 40-inch LCD TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/13000000/12740000/12735900/12735867/6a371b48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Garden Queen Old Quarter - Breakfast included - Spa - Free WiFi - Air conditioning 7.8 Good 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12735867&PinnedHotelID=12735867&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119170000/119163200/119163140/d7ff3f32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Dormiam - Wonderful Sightseeing of West Lake Tay Ho - Spa - Free WiFi - Laundry - Housekeeping CA $41 CA $47 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=119163140&PinnedHotelID=119163140&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, stovetop, cookware/dishes/utensils, spices](https://images.trvl-media.com/lodging/113000000/112020000/112014800/112014721/27792d31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luna Homestay Hai Ba Trung - 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Bicycle rentals ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 1 building - 7 floors - Built in 2017 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Room service ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 1:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: VND 420000 per vehicle (one-way, maximum occupancy 2) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Genial Hotel Hanoi Genial Hanoi Genial Hotel Hotel Hanoi Genial Hotel Hanoi Hanoi Genial Hotel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Genial Hotel pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hanoi Genial Hotel? > Check-in begins at 1:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hanoi Genial Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hanoi Genial Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 420000 per vehicle applies. ### Where is Hanoi Genial Hotel located? > Located in Old Quarter, this hotel is within a 15-minute walk of Hang Dau Water Tower, Hoan Kiem Lake, and Hanoi Old Town Night Market. West Lake and St. Joseph's Cathedral of Hanoi are also within 1 mi (2 km). Hanoi Railway Station is 27 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi Genial Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 149 8 - Good 74 6 - Okay 17 4 - Poor 1 2 - Terrible 2 ### 9.4/10 Cleanliness ### 9.6/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 8/10 Good #### Alireza Mar 6, 2023 Liked: Cleanliness, staff & service #### Good location but small and dark rooms This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all. ##### Alireza Stayed 3 nights in Feb 2023 ### 8/10 Good #### MASASHI Jul 6, 2020 Liked: Staff & service ##### MASASHI Stayed 1 night in Jul 2020 ### 8/10 Good #### Iben Mar 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Udemærket hotel Hotellet var udemærket. Vores værelse og toilet var fint, morgenmaden var fin. Alt i alt en god oplevelse. ##### Iben Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 9, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable y efficiente. Puede ayudar mucho para vonocer a Hanoi ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Feb 22, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Candy Feb 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Candy Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was very well. Very nice people. Excellent service ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### JINSU Feb 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### JINSU Stayed 4 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 値段のわりに満足でした 部屋は広くて使いやすいです。 大きなバス停が近くにあり便利でした。 スタッフは皆さん親切です。 シャワーの量が少ないのと、お湯が途中でぬるくなりましたが許容範囲でした。 ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### richard Feb 11, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Genial Good hotel,very helpful and friendly staff. Excellent value for money. ##### richard Stayed 4 nights in Jan 2020 ### 8/10 Good #### SookJong Jan 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 깨끗함 만족합니다 ##### SookJong Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 23, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊 ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveller Jan 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 고객서비스가 아주 좋았습니다 주변안내 및 객실서비스, 와이파이등 만족도가 높았습니다 주변 관광에대한 설명도 친절하게 안내해 주었습니다 ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 굳 직원들 친절하고 베트남 호텔 3곳을 이용해봤는데 여기가 조식이 제일 맛있네요 ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### giorgia Jan 14, 2020 ##### giorgia Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Jan 11, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Jan 2020 ### 8/10 Good #### Chase Jan 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean comfortable and accomodating The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again. ##### Chase Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### GIHYEON Dec 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 전반적으로 만족, 친절한 직원, 가까운 편의점, 관리잘된 방 ##### GIHYEON Stayed 1 night in Dec 2019 ### 6/10 Okay #### Philippe, Tokyo Dec 13, 2019 Liked: Cleanliness, staff & service Disliked: Amenities Le lit était bon. Le service assez cordial. Le petit déjeuner très frugal, avec peu de choix. A part cela, il n’y a quasiment pas d’autre service dans l’hôtel. ##### Philippe Stayed 6 nights in Dec 2019 ### 8/10 Good #### Verified traveller Dec 11, 2019 Liked: Cleanliness, staff & service Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### HOOI YIN Dec 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Walking distance to most of the place. Good Service ##### HOOI YIN Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Dec 4, 2019 Liked: Staff & service Disliked: Property conditions & facilities Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller Dec 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This budget priced hotel is a wonderful gem, which easily exceeds much more expensive lodgings in downtown Hanoi. Hanoi Genial Hotel is very easy to find and it's located near countless good restaurants and stores for shopping. Hanoi Genial Hotel is within an easy walk to Hoa Lo Prison, Ho Chi Minh Mausoleum, Thang Long Imperial Citadel and many other popular sightseeing attractions. Hotel staff were always friendly and helpful during my entire two-week stay there. A complimentary hearty breakfast was offered daily with omelette, steamed vegetables, noodles, rice, toast, fresh and delicious local fruit, juices, tea, coffee and much more. Front desk staff effortlessly helped me with directions, sightseeing ideas and precisely made my reservations for airport transfers. Tyra did an amazing job of organizing three different multi-day side-trips for me. All three of these tours were very well organized, fun and had competitive prices when compared to what other travel agencies offered. When returning from an overnight night visit to Sapa I arrived at the Hanoi bus station late at night. Front desk arranged for a bellboy to meet me, and he ordered a taxi upon my arrival to ensure my safe travels back to Hanoi Genial Hotel. Hanoi Genial Hotel was my home away from home while in Vietnam. ##### Verified traveller Stayed 15 nights in Nov 2019 ### 6/10 Okay #### Jo Nov 28, 2019 Liked: Cleanliness, staff & service, amenities Special mention of counter reception Tyra. She is indeed professional, helpful and friendly. Overall okay-only experience. ##### Jo Stayed 4 nights in Nov 2019 ### 6/10 Okay #### Verified traveller Nov 27, 2019 Not all the members of the staff had enough communication skills that are required when talking about important issues. ##### Verified traveller Stayed 6 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Liberty Central Saigon Citypoint](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Citypoint.h8734694.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Hotel Continental Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Continental-Saigon.h481659.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [Sofitel Saigon Plaza](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sofitel-Saigon-Plaza.h200805.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [Hyatt Regency Danang Resort and Spa](https://www.expedia.ca/Da-Nang-Hotels-Hyatt-Regency-Danang-Resort-And-Spa.h4624340.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Muong Thanh Luxury Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Muong-Thanh-Luxury-Saigon-Hotel.h54177011.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Paradise Saigon Boutique Hotel & Spa](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Paradise-Saigon-Boutique-Hotel-Spa.h4683445.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [Wink Hotel Saigon Centre - 24hrs Stay](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Wink-Hotel-Saigon-Centre.h57142624.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information)