Title: Hanoi Emerald Waters Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Emerald Waters Hotel & Spa Luxury hotel with a full-service spa and a 24-hour front desk ![Suite, Balcony](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/7358b2bb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/e31223c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/60d786fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/67fd9ee6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Balcony | Terrace/patio](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/9a8969e2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Hoan Kiem Lake and Hanoi Old Town Night Market, Hanoi Emerald Waters Hotel & Spa provides a library, dry cleaning/laundry services, and a fireplace in the lobby. Indulge in a body scrub, a hot stone massage, and Ayurvedic treatments at EF Massage & Spa, the onsite spa. The on-site international cuisine restaurant, Salmon Run, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi and a bar are available to all guests. 9.6 Exceptional ## Popular amenities - - Bar - Spa - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 21 - Oct. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/e3ecdc2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Heating Premium bedding - 645 sq ft - Sleeps 5 - 1 Double Bed and 2 Twin Beds ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/dea6b30e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Heating Premium bedding - 269 sq ft - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/46d0e99d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Premium bedding Memory foam bed - 441 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/7e22a1b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, City View ### Highlights Balcony Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Heating - 376 sq ft - City view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/c242f706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Heating Premium bedding - 301 sq ft - Sleeps 2 - 2 Twin Beds ![Family Room, City View](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/95b30e2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, City View ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Heating Premium bedding - 430 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/341fef75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room 8.0 Very good 3 reviews ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Heating Premium bedding - 301 sq ft - Sleeps 2 - 1 Double Bed ![Suite, Balcony | Balcony view](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/6184f18b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony 10.0 Exceptional 1 review ### Highlights Yard Balcony Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV - 592 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/728e67bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Rainfall showerhead Bathrobes - 301 sq ft - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/120000/114500/114496/c2219673_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Hanoi Ba Dinh - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 922 reviews CA $159 CA $180 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hanoi-Hotels-Pan-Pacific-Hanoi.h114496.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=c2c936f1-9857-4da4-b15f-56f276f69ffd&top_cur=CAD) Ad ![Premium Double or Twin with Old Quarter View](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Spa.h15093707.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Spa.h15093707.Hotel-Information) ## About the area Located in Old Quarter, a neighborhood in Hanoi, Hanoi Emerald Waters Hotel & Spa is in the entertainment district and near a boardwalk/promenade. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03140%2C105.85513&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AM5Nb1kNK5GOCA78uFjEUVy1-K8=) No. 47 Lo Su Street, Hoan Kiem District, Hanoi, 10000 ### What's nearby - Hoan Kiem Lake - 3 min walk - 0.3 km - Thang Long Water Puppet Theatre - 5 min walk - 0.5 km - Hanoi Old Town Night Market - 7 min walk - 0.6 km - Hanoi Opera House - 10 min walk - 0.9 km - St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km ### Getting around - Hanoi Long Bien Station - 5 min drive - Noi Bai Intl. Airport (HAN) - 38 min drive ### Restaurants - ‪La Bevie Hotel 34 Hàng Tre - ‬2 min walk - ‪Bánh Mỳ Bà Dần - ‬1 min walk - ‪Authentic Hotel - ‬2 min walk - ‪Food Corner - ‬1 min walk - ‪Bánh xèo Zòn - ‬1 min walk ## About this property ### Hanoi Emerald Waters Hotel & Spa Luxury upscale hotel near Hoan Kiem Lake Near Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Emerald Waters Hotel & Spa provides a library, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a body scrub, a hot stone massage, or Ayurvedic treatments at EF Massage & Spa, the onsite spa. The on-site international cuisine restaurant, Salmon Run, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Express check-in, a front-desk safe, and luggage storage - Free newspapers, coffee/tea in the lobby, and a porter/bellhop - Guest reviews speak highly of the helpful staff Room features All 50 individually decorated rooms include comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like air conditioning and bathrobes. More amenities include: - Bathrooms with free toiletries and hair dryers - 32-inch flat-screen TVs with cable channels - Cribs/infant beds, electric kettles, and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/539b0fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 5,724 reviews CA $59 CA $67 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=6747597&PinnedHotelID=6747597&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3800000/3798100/3798073/5f6c32d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Nueva Boutique Hotel Ha Noi Old Quarter - Spa - Parking included - Free WiFi - Restaurant 9.8 Exceptional 972 reviews CA $85 CA $96 total includes taxes & fees Oct 22 - 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Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 230,000 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Salmon Run ### Things to do - Bicycle rentals - Full-service spa - Library ### Family friendly - Crib (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Full-service spa - 2 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Reflexology - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 10 floors - Art Deco architecture - Built in 2016 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Crib (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Electrical adapters - Fireplace - Free local calls - Individual decor - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available Minimum check-in age: 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for VND 0 per night ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 230000 per person - Airport shuttle fee: VND 432000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: VND 432000 (one-way), (up to 12 years old) - Crib (infant bed) fee: VND 0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 16 years old This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Emerald Waters Hotel Hanoi Emerald Waters Hanoi Emerald Waters Hotel Hanoi Emerald Waters & Hanoi Hanoi Emerald Waters Hotel & Spa Hotel Hanoi Emerald Waters Hotel & Spa Hanoi Hanoi Emerald Waters Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Hanoi Emerald Waters Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hanoi Emerald Waters Hotel & Spa? > As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Hanoi Emerald Waters Hotel & Spa on Oct 21, 2025 start from CA $70.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Spa.h15093707.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hanoi Emerald Waters Hotel & Spa? > Hanoi Emerald Waters Hotel & Spa doesn't offer parking. ### What time is check-in at Hanoi Emerald Waters Hotel & Spa? > Check-in begins at 2:00 PM. ### What time is check-out at Hanoi Emerald Waters Hotel & Spa? > Check-out is at noon. ### Does Hanoi Emerald Waters Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 432000 per vehicle applies. ### Where is Hanoi Emerald Waters Hotel & Spa located? > Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Railway Station is 24 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi Emerald Waters Hotel & Spa Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Location ### 9.8 Staff & service ### 8.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 731 8 - Good 184 6 - Okay 21 4 - Poor 3 2 - Terrible 2 ### 10/10 Excellent #### Nichola Dec 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location and staff 😊 ##### Nichola ### 6/10 Okay #### Stephen Mar 10, 2025 Liked: Cleanliness, staff & service The hotel was in a good location, 2 blocks from Hoan Kiem Lake (lake in the heart of old town). The rooms were ok, a little dated, and breakfast buffet was average. Staff was great, and very helpful. ##### Stephen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### John Aug 9, 2023 Liked: Amenities, property conditions & facilities Lovely hotel and amazing staff. ##### John Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Celina Feb 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was lovely and clean, staff were super friendly and helpful. Nice breakfast, wasnt a massive spread but still a good selection of tasty food. Beds were on the firm side for our preferences but definitely not the worst we had in Vietnam. Would return if visiting Hanoi again. ##### Celina Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller Mar 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service and location We had the top floor front facing room with king bed and balcony Comfy bed, very clean hotel and friendly staff! Breakfast was good Loca was excellent, in old quarter walking distance to the lake and other activities. But a bit off from the center so not super loud ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good ![](https://a.travel-assets.com/ugc/hotel-reviews/8e91c964-ecba-460f-a82f-51969e133d58-1745581517142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Philip Mar 18, 2025 Liked: Staff & service, amenities, property conditions & facilities Stated 5 nights. The staff were professional, kind, engaging, respectful, spoke excellent English, knowledgeable, helpful and made every effort to ensure a pleasurable experience. Room was clean and safe. Buffet Breakfast was adequate. I would stay here again ##### Philip Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Inhe Feb 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Staff!!! All the staff members were very helpful! Thank you! ##### Inhe Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Estel Eve May 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all staff are very hospitable ##### Estel Eve Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### David Sep 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zoey, the Manager, was so so nice which made a world of difference when checking in. Convenient location and great French restaurant, Colette Wine Bar, across the street. ##### David Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Tessa Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night Beautiful hotel clean rooms and great included breakfast wish I could have stayed longer great reception who arranged my airport pickup and waited an hour for my delayed flight to land! ##### Tessa Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Denise Jan 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great customer service Lucas and Kim checked us in. Kim arranged a trip to Ha Long Bay for us as soon as we arrived. The staff is extremely helpful. The buffet breakfast was fresh and plentiful. ##### Denise Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Tich Oct 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful staff attentive to details & dedicated to customer service; great location in middle of “Old downtown”. Strongly recommend this hotel for location, staff professionalism & service! ##### Tich Stayed 1 night in Oct 2022 ### 6/10 Okay #### Verified traveller Apr 27, 2025 Liked: Cleanliness, staff & service, room comfort #### Decent but there are better options Okay overall but is a little run down. We stayed in two different rooms, one smelled like cigarette smoke and neither had a shower that drained properly. Employees were very friendly. Breakfast was decent but not exceptional. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Grant May 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had the best stay, room was excellent, balcony was massive, breakfast was excellent, staff were so helpful especially the 2 ladies at the reception, they were so happy & friendly, will definitely be back, thank you so much for making Hanoi perfect ##### Grant Stayed 5 nights in May 2023 ### 10/10 Excellent #### Chai HOoi Jul 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel staff were very friendly and made us feel warm and welcome. They are very happy to provide travel shopping and food advice. The breakfast is rich in variety and great value for money. ##### Chai HOoi Stayed 3 nights in Jun 2023 ### 8/10 Good #### Verified traveller Mar 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall good stay Very friendly and helpful staff, especially Ms Zoey who gave us many good suggestions. One thing that really need improvement, room soundproofing. Overall good stay 😊 Location is very strategic, away from the busy street. ##### Verified traveller Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Ming Apr 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were great, professional, and friendly. The room was spacious and clean. Breakfast was a mixed of Asian and western food. This hotel is in the Old Quarter and there are so many restaurants close by. We walked to the lake, train street, and restaurants. One of the staff named Zoey helped us booked tours too. We highly recommend this hotel. We enjoyed our stay. ##### Ming Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Jeris Ling Yi Feb 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff so professional and welcoming. everything was clear. breakfast spread is good. area very convenient to walk. room is clean as well ##### Jeris Ling Yi Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller Feb 9, 2023 Liked: Cleanliness, staff & service, room comfort #### Kind and comfortable We appreciated kind welcome. They upgraded our room. Room was large and comfortable. ##### Verified traveller Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Tan Apr 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service, spacious room, near attractions Impeccable service by all staff, special thanks to front desk Bonie and Zoey for making this a memorable stay. Good breakfast spread with Real fruit juice (not packaged) and again their wait staff was efficient in all services. Room was spacious and beds were comfy, many international channels on TV, bathroom was clean and provided clean towels. Every attraction / night market / eateries were within walking distance. We spent 4 nights here. Highly recommended to stay! ##### Tan Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Cindy Sep 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Hanoi emerald waters hotel is an lovely boutique hotel. Room is clean with a good air conditioner. Bed in room is comfortable. I had good night sleep. Good breakfast buffet and made to order Pho noodle soup is delicious. Staffs in hotel is very helpful and courteous. I would recommend this hotel if you want to stay in Hanoi. ##### Cindy Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Seoyoung Oct 10, 2023 Liked: Staff & service, property conditions & facilities Good ##### Seoyoung Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller Feb 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable, clean and perfect location The staff was wonderful- friendly and helpful. My room was spacious and had a wonderful chaise lounge that I enjoyed using instead of the bed in the morning/evening. The location was perfect- just minutes from Hoan Kiem Lake and easily walkable to other attractions. The only negative was that there was no window to outside, so the room was extremely dark when no lights were on. Overall, though, it was a wonderful stay and I wish I had more time in Hanoi. ##### Verified traveller Stayed 2 nights in Jan 2024 ### 6/10 Okay #### RAFAEL Jul 24, 2022 Liked: Staff & service, amenities It’s rated 4,5 and it’s clearly at the most a 3,5. I don’t know how in Vietnam most of the cheap hotels are overrated. The room is only clean where your eyes can reach. The rest is very unclean ##### RAFAEL Stayed 1 night in Jul 2022 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Liberty Central Saigon Citypoint](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Citypoint.h8734694.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Hotel Continental Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Continental-Saigon.h481659.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [Sofitel Saigon Plaza](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sofitel-Saigon-Plaza.h200805.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [Hyatt Regency Danang Resort and Spa](https://www.expedia.ca/Da-Nang-Hotels-Hyatt-Regency-Danang-Resort-And-Spa.h4624340.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Muong Thanh Luxury Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Muong-Thanh-Luxury-Saigon-Hotel.h54177011.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Paradise Saigon Boutique Hotel & Spa](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Paradise-Saigon-Boutique-Hotel-Spa.h4683445.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [Wink Hotel Saigon Centre - 24hrs Stay](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Wink-Hotel-Saigon-Centre.h57142624.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information)