Title: Grand Mercure Hanoi - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=51661759&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Hanoi Travelers find a peaceful sanctuary in the middle of Hanoi's energy, where spa treatments soothe and Vietnamese cuisine delights the senses ## Photo gallery for Grand Mercure Hanoi ![Grand Deluxe, King Bed, High Floor - Grand Mercure Hanoi (Hanoi)](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/75e9103e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, lunch, dinner served; Vietnamese cuisine - Grand Mercure Hanoi (Hanoi)](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/d288b4fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Mercure Hanoi (Hanoi)](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/6692d559.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, Club Lounge Access - Grand Mercure Hanoi (Hanoi)](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/67228e7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 1 King Bed, Club Lounge Access (High Floor) - Grand Mercure Hanoi (Hanoi)](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/d00c74a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Mercure Hanoi offers a tranquil escape with its garden setting and poolside bar. Guests can enjoy spa treatments, authentic Vietnamese cuisine at two restaurants, and in-room WiFi. The attentive staff consistently earns high praise from visitors. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Grand Deluxe, King Bed, High Floor ![Grand Deluxe, King Bed, High Floor](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/75e9103e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe, King Bed, High Floor ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Grand Deluxe Twin Room, 2 Twin Beds (High Floor) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/907f3e6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Twin Room, 2 Twin Beds (High Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 291 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access ![Deluxe Suite, 1 King Bed, Club Lounge Access](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/b69c6544.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Club Lounge Access ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 807 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, Club Lounge Access (High Floor) ![Executive Room, 1 King Bed, Club Lounge Access (High Floor)](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/8a374543.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Club Lounge Access (High Floor) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/dc2271c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.4 Very good 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room, 2 Twin Beds ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/907f3e6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 291 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Executive Room, 2 Twin Beds, Club Lounge Access (High Floor) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/907f3e6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds, Club Lounge Access (High Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Presidential Suite, Club Lounge Access ![Presidential Suite, Club Lounge Access](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/9cabc016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, Club Lounge Access ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Grand-Mercure-Hanoi.h51661759.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Grand-Mercure-Hanoi.h51661759.Hotel-Information) ## About the area Located in Dong Da, a neighborhood in Hanoi, Grand Mercure Hanoi is near a metro station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02780%2C105.83352&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Agwgni5Fi-AD6toknSxSeu0SluU=) 9 CAT LINH, QUOC TU GIAM, Hanoi, 10000 ### What's nearby - Temple of Literature \- 3 min walk \- 0.3 km - Train Street \- 10 min walk \- 0.9 km - Ho Chi Minh Mausoleum \- 13 min walk \- 1.1 km - St. Joseph's Cathedral of Hanoi \- 20 min walk \- 1.7 km - Hoan Kiem Lake \- 5 min drive \- 2.2 km ### Getting around - Hanoi Railway Station - 17 min walk - Noi Bai Intl. Airport (HAN) - 42 min drive ### Restaurants - ‪Lộc-Ally Restaurant - ‬1 min walk - ‪Grand Mercure Executive Lounge - ‬1 min walk - ‪Hương Ốc - ‬4 min walk - ‪bún ốc Anh Phường - ‬3 min walk - ‪Phở Gà - ‬2 min walk ## About this property ### Grand Mercure Hanoi Luxury hotel near Temple of Literature Located close to Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi, Grand Mercure Hanoi provides a poolside bar, a garden, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or a body scrub at the onsite spa. Be sure to enjoy lunch, dinner, and Vietnamese cuisine at the two on-site restaurants. In addition to a fireplace in the lobby and 2 bars, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool along with free cabanas, sun loungers, and pool umbrellas - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - A porter/bellhop, a banquet hall, and wedding services - Guest reviews give top marks for the helpful staff Room features All 181 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. More amenities include: - Highchairs and free infant beds - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, bidets, and tubs or showers - 50-inch flat-screen TVs with digital channels - Wardrobes/closets, refrigerators, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/490000/481600/481549/4ebb34b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Movenpick Hotel Hanoi Centre Hoan Kiem - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 608 reviews CA $146 CA $165 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=481549&PinnedHotelID=481549&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/29ab8376.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 1,001 reviews CA $167 CA $189 total includes taxes & fees Feb 6 - 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Pool - Spa - Kids pool - Parking included 9.6 Exceptional 663 reviews CA $145 CA $164 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=4772269&PinnedHotelID=4772269&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Onsite parking available only on request - Free secured, covered self parking on site - Limited onsite self parking (max 1 space per unit) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 577,500 for adults and VND 290,000 for children - 2 bars/lounges - 2 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Limitless Sky Lounge - Lobby Bar - The Dining Pavilion ### Things to do - 24-hour gym - Full-service spa - Outdoor pool - TV in common areas ### Family friendly - Fenced pool - High chair - In-room crib - In-room refrigerator - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - 3 meeting rooms - Computer station - Conference center (4,133 square feet of space) ### Outdoors - Free pool cabanas - Garden - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Doorbell and phone notification - Elevator - Hospital bed - Lever door handles - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 16 floors - Art Deco architecture - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2020 - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - Humane treatment of captive wild animals - Lifeguards - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Paper towels - Refrigerator ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children - Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Grand Mercure Hanoi Hotel Grand Mercure Hanoi Hanoi Grand Mercure Hanoi Hotel Hanoi Grand Mercure Hanoi (Opening End of 2020) ## Frequently asked questions ### Does Grand Mercure Hanoi have a pool? ### How much does it cost to stay at Grand Mercure Hanoi? ### Is Grand Mercure Hanoi pet-friendly? ### How much is parking? ### What time is check-in at Grand Mercure Hanoi? ### What time is check-out at Grand Mercure Hanoi? ### Does Grand Mercure Hanoi provide a shuttle to the airport? ### Where is Grand Mercure Hanoi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Mercure Hanoi Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 92 8 - Good 12 6 - Okay 3 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Samantha Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were very friendly, the room was nice. The location was good for us because it felt far enough away from the crowds at the old quarter but close enough that it was easy to go there when we wanted to. Would stay again! ##### Samantha Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Jason Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff are amazing. The bed was very comfortable, i never wanted to get up. ##### Jason Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Kelly Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly, helpful staff, clean facilities. Beautiful design and layout. If I stayed longer, is have used the pool and gym. ##### Kelly Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sara Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and facilities , staff were attentive and met all our needs professionally ##### Sara Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Sarah Dec 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay. Room was great, breakfast was delicious and beautiful property ##### Sarah Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Rajesh Feb 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable. ##### Rajesh Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Tracy Mar 7, 2025 Liked: Cleanliness, staff & service, room comfort #### Great hotel in Hanoi. Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor. ##### Tracy Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Natasha Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, lovely room, helpful staff. Convenient location. ##### Natasha Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Judy Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good. ##### Judy Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Nice Beautiful rooms and all in excellent condition. Good and obliging service. Not many dining options suitable for foreigners around the hotel. ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Christina Oct 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel…friendly and helpful staff! I would stay here again ##### Christina Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### TUAN Nov 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment. ##### TUAN Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Andrew Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous. The service was impeccable. Would definitely stay again ##### Andrew ### 10/10 Excellent #### Eduardo Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in the heart of Down Town Hanoi, very busy area and very crowded. But the hotel is an oasis of silence, peaceful rest and incredible service. It is very new hotel and superb service and staff. ##### Eduardo Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Bilal Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is new and walkable to the old and French quarters. The rooftop pool and bar is nice. Staff were super attentive and friendly. Buffet breakfast has lots of good options. ##### Bilal Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Nana Feb 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Loved this place so much. Design of the hotel is immaculate ##### Nana Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### nah Jul 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every performances by professional staff were perfect. Great thanks to Gina, Ahn, Liam and other cooperative staff of Grand Mercure Hanoi. My staying there was always like at home with family. ##### nah Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller Nov 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel Great hotel, quality room with modern amenities. Location is super closer to the old quarter, minus all the noise and commotion. Service staff including Thang and the others at the front desk were superb. Food and spa services were all top notch. I travel often for business and this was one of the best hotels I've ever stayed at. ##### Verified traveller Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Verified traveller Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great break in the heart of Hanoi A great stay!. One of our best city stays. The hotel is beautiful and decor selection is impressive. We stayed in the deluxe room and suite which had executive lounge access which came with loads of perks. Location is also very good and a short drive from old quarter. We also used the spa at the hotel which was great. The staff are very attentive and have a wide selection of treatments available. The rooftop bar has a very impressive view and is a nice way to spend evenings. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### kim Aug 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional care Immaculately sanitary/clean, friendly and professional top notch care in every aspect. The Song Spa is AMAZING Giang is an exceptional massage therapist 👌 10/10 I do RECOMMEND stayed 3 nights had spa care 3 days ##### kim Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Kyu Wook Apr 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Staff Vao was wonderful! The staff, specially named VAO (or Bao) was very helpful and nice. Her effort to help guest out was amazing. Two thumbs up!! ##### Kyu Wook Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Peter Nov 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed was amazing, all the facilities were amazing. Hannah the customer manager was extremely helpful and friendly. Outside the premise is another story. ##### Peter Stayed 3 nights in Nov 2023 ### 8/10 Good #### Verified traveller May 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is new and is rather nicely decorated. Staff were helpful and the manager at the all day restaurant (where breakfast is served) is friendly and makes it a point to know the guests, a rare find these days. However, I find the bathroom too dark with insufficient lighting. The hairdryer was also an issue - too heavy and can’t stay for long in the socket in the bathroom when in use as the wire is not long enough. Coffee machine was also an issue with a very slow drip of water coming out. Location wise, it is not within walking distance to anything but with affordable GRAB/taxi fares, this is perhaps not a big issue. For the price I paid, I would say it is value for money. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 8/10 Good #### Shlomi Shlomo Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel and rooms are very nice. The only thing I did not like was the toilets in the room. Too high, too small and uncomfortable. No idea who chose those toilets type, but they are not so good. I stay over 100 days a year in hotels. This is probably the most uncomfortable toilet I ever had. I am not talking about the look or all the gadgets in there. I am simply referring to the seat itself. The food in the hotel is absolutely great, loved it. ##### Shlomi Shlomo Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Susan May 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very new hotel. Stayed at executive floor with executive lounge access. It was excellent service and food. What I like most was when I met Dung the personal trainer at the gym. He gave me a complimentary 20 mins session. He was so patient and informative and made me feel so motivated to want to improve myself after the session. Al of the hotels, I had stayed so far, this is the first time I had a cimplmentart session with a PT in a hotel. I would definitely want to come back here again ##### Susan Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi ](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [Hanting Hotel Ho Chi Minh City Downtown (汉庭国际胡志明市中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Hanoi Pearl Hotel](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Pearl-Hotel.h6614063.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information)