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Get an overview of this hotelLuxury Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre

Popular property highlights

Free breakfast
Free WiFi
Restaurant
Business centre
Laundry facilities

Guests say they love

  • Good location
  • Helpful staff
  • Overall room comfort

Location

Located in Hoan Kiem, this luxury hotel is within a 5-minute walk of Dong Kinh Nghia Thuc Square and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Temple of Literature are also within 2 mi (3 km). Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 20 minutes.

Hotel Features

A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/café, a rooftop terrace, and valet parking.

Room Amenities

All 50 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy upscale touches like fireplaces and spring water baths, along with Frette Italian sheets and pillow menus for a bit of added comfort.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

Gondola Hotel & Spa features a full-service spa. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides an area shuttle within 100 km and a roundtrip airport shuttle (available 24 hours). Parking is available onsite for a surcharge.

Gondola Hotel & Spa has designated areas for smoking.

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Elevator/lift 
  • Rooftop terrace 
  • Full-service spa 
  • 24-hour front desk 
  • Business center 
  • Free breakfast 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 2012 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Computer station 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Free reception 
  • Luggage storage 
  • Hair salon 
  • Offsite parking reservations required 
  • ATM/banking 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Designated smoking areas 
  • Laundry facilities 
  • Total number of rooms - 50 
  • Television in common areas 
  • One meeting room 
  • Number of floors - 10 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Fireplace in lobby 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • Japanese
  • Vietnamese

Parking

Valet parking (surcharge), Offsite parking reservations required

Room Amenities

  • Fireplace 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Free weekday newspaper 
  • Access via exterior corridors 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Spring water bathtub 
  • Bathtub or shower 
  • Iron/ironing board (on request) 
  • Desk 
  • Blackout drapes/curtains 
  • Digital TV service 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • In-room safe (laptop compatible) 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Frette Italian sheets 
  • Pillow menu 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. An additional breakfast (subject to charges) is served daily. A complimentary manager's reception is offered each day.

Assaggio Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Cielo Bar - This rooftop bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Reservations are required.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Gondola Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials.

The spa is open daily.

  • Hot stone massage 
  • Deep tissue massage 
  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Sports massage 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 15.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: VND 4500000 per vehicle (one way)
  • Valet parking fee: VND 100000 per day
  • Rollaway bed fee: VND 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gondola Hanoi
  • Gondola Hotel
  • Gondola Hotel Hanoi
  • Hotel Gondola

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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