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Overview of Essence Palace Hotel & Spa

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Essence Palace Hotel & Spa

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHoan Kiem Lake4 min walk
    Popular LocationSt. Joseph's Cathedral10 min walk
    Popular LocationHanoi Opera House17 min walk
    AirportHanoi (HAN-Noi Bai Intl.)42 min drive

Choose dates to view prices

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, Essence Palace Hotel & Spa is in the city center and near the airport. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.
Popular Location

What's nearby

  • Dong Kinh Nghia Thuc Square - 3 min walk
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • St. Joseph's Cathedral - 10 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • Gia Ngu restaurant — 1 min walk
  • Cafe Dinh — 3 min walk
  • Cafe Nola — 4 min walk
  • WannaWaffle? — 4 min walk
  • Red bean — 4 min walk

About this property

Essence Palace Hotel & Spa

3.5-star Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. All 31 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include minibars and rainfall showerheads.
Essence Palace Hotel & Spa offers 31 accommodations with computers and minibars. Each accommodation is individually furnished and decorated. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Essencia. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily: USD 10 per person
  • 1 restaurant
  • 1 bar
  • Free reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Full-service spa
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • Cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10 per person (approximately)
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 18 years old)
  • Self parking fee: USD 2 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Essence Palace Hotel Hanoi
Essence Palace Hotel
Essence Palace Hanoi
Essence Palace
Essence Palace & Spa Hanoi
Essence Palace Hotel & Spa Hotel
Essence Palace Hotel & Spa Hanoi
Essence Palace Hotel & Spa Hotel Hanoi

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 174 out of 237 reviews
5 - Excellent 73%
Rating 4 - Good. 55 out of 237 reviews
4 - Good 23%
Rating 3 - Okay. 4 out of 237 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 237 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 237 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.8/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Clean comfort stay with warm and helpful staffs, very good location
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execellent Choice
Great Location, warm friendly staffs, clean & comfy stay
Stayed 1 night in Feb 2020

4/5 Good

Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ecellent. Five star service. The staff was welcoming and friendly. Tracry and Kate were exceptional.
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable. Friendly & helpful staffs.
Stayed 1 night in Feb 2020