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Overview of Dal Vostro Hotel & Spa

Photo gallery

Guest reviews

4.5 / 5Wonderful
268 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

Popular LocationHoan Kiem Lake2 min walk
Popular LocationSt. Joseph's Cathedral5 min walk
Popular LocationNgoc Son Temple7 min walk
AirportHanoi (HAN-Noi Bai Intl.)45 min drive

Choose dates to view prices

  • Deluxe Double Room (Free Sauna and Jacuzzi)

    Room amenities

    • 215 sq ft
    • Sleeps 3
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  • Deluxe Double Room, Balcony (Free Sauna and Jacuzzi)

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 3
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  • Junior Room, Balcony (Free Sauna and Jacuzzi)

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 3
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  • Executive Double Room (Free Sauna and Jacuzzi)

    Room amenities

    • 301 sq ft
    • Sleeps 3
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  • Dalvostro Suite (Free Sauna and Jacuzzi)

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 4
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  • Family Room (Free Sauna and Jacuzzi)

    Room amenities

    • 484 sq ft
    • Sleeps 4
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  • Executive Room, Balcony (Free Sauna and Jacuzzi)

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
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  • Junior Deluxe Balcony (Free Sauna and Jacuzzi)

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 3
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  • Deluxe Double Room (Free 60 Min Body Massage)

    Room amenities

    • 215 sq ft
    • Sleeps 3
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About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Dal Vostro Hotel & Spa is in the city centre and on a lake. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Ngoc Son Temple and Imperial Citadel of Thang Long. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Spend some time exploring the area's activities, including outlet shopping. Our guests love the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Hoan Kiem Lake - 2 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Ngoc Son Temple - 7 min walk
  • Hoa Lo Prison Museum - 14 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

About this property

Dal Vostro Hotel & Spa

Lakefront Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a coffee shop/café, a snack bar/deli and a spa tub are on-site. All 40 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. Conveniences include washers/dryers and coffee makers, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Dal Vostro Hotel & Spa offers 40 forms of air-conditioned accommodation with washers/dryers and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 45-inch Flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
Free extended parking
Free nearby parking
Electric car charging station
24-hour pick-up airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Return train station shuttle (surcharge)

Food and drink

Free local cuisine breakfast available daily 6:30 AM–10 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Things to do

Full-service spa
Sauna
Hot tub
Steam room
Swimming pool
Wine-tasting room

Family friendly

Children's toys
Dry-cleaning service
High chair
Laundry facilities
Snack bar/deli
Soundproofed rooms
Washer/dryer

Conveniences

Lift
Front-desk safe
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English

Business services

30 meeting rooms
Business centre
Computer station

Outdoors

Terrace

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

More

Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Heating
Hypo-allergenic bedding
Linens
Memory foam mattress
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Towels

Entertainment

45-inch flat-screen TV
TV channels
First-run films
Netflix
Films for purchase
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Desk
Electrical adapters/chargers
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Soundproofing
Turndown service
Washer and dryer
Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 350000.0 per day.

Property payment types

American Express
Discover
JCB International
Mastercard
Visa

Important information

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Valentine's Day gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 400000 per room
  • Airport shuttle fee per child: VND 0
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Kitchen/kitchenette fee: VND 0
  • Rollaway bed fee: VND 350000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast and through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 1:00 PM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Dal Vostro Hotel & Spa and receive a full refund?
Yes, Dal Vostro Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Dal Vostro Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Dal Vostro Hotel & Spa?
As of Jun 1, 2020, prices found for a 1-night stay for 2 adults at Dal Vostro Hotel & Spa on Jun 2, 2020 start from CA $48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has a pool. Pool access is from 1:00 PM to 5:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at this hotel?
Check-in begins at 2:00 PM.
What time is check-out at Dal Vostro Hotel & Spa?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Dal Vostro Hotel & Spa provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of VND 400000 per room applies.
Where is Dal Vostro Hotel & Spa located?
Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Hoan Kiem Lake, Thang Long Water Puppet Theatre and Ngoc Son Temple. Hanoi Opera House and Hanoi War Museum are also within 1 mi (2 km). Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 21 minutes.

Guest reviews

4.5
Wonderful
5 - Excellent
173
4 - Good
77
3 - Okay
10
2 - Mediocre
4
1 - Poor
4
4.6
Cleanliness
4.7
Service and Staff
4.1
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel was fantastic. The location was amazing. only 300m from the heart of the Old Quarter in a quite street. The buffet breakfast was great and the Hotel staff we amazing, friendly, helpful and go out of their way to make your stay fabulous. If you are looking for a bigger/average size room I recommend the executive or higher either with or without balcony. A big thank you to all the staff at Dal Vostro. We hope to see you again :)

Stayed 5 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The staff is incredibly helpful and nice. Rooms are clean and well appointed. The breakfast is delicious. The location is ideal. Stay here

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location. Staff are friendly and very helpful. Rooms are on the small side but very clean with comfortable beds. This is my go to hotel in Hanoi

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

solo female traveler

I would go back here just for the breakfast! This was my first time to Hanoi and had no idea what to expect so booked the one night I was there for business based on others ratings n photos. . It was a very very nice hotel, I was treated as if I was a 5 star hotel guest. On my arrival they had tea in china service with local sweets and fruits for me serving me in the lobby, The lobby decor was tasteful , the gracious and charming front desk staff could not have been welcoming, my room which was small looked as if it could have been in a five star hotel had a queen size bed, beautiful sheets,blankets, lots of pillows and they had strewn FRESH ROSE PETALS on my bed ! I was amazed how lovely my room was even though there were no windows. I had booked the lowest rate room but who cared? It was a lovely room, the bathroom was grand and after unpacking I went to check the streets outside. There are many hotels within walking distance and lots of coffe and restaurants. . Ho Chi Min's house was right around the corner plus the markets were 2 or 3 blocks away by a lake, The photos you see of a swarm of moped riders is so accurate,you just have to weave in n out when you hit the street! Location was perfect for shopping and walking,, the 45 minute cab ride to the airport was 15 dollars which you pay to the hotel My driver was so fascinating to chat with as his father was in the Vietnamese army This is a fantastic hotel and I would gladly book a room with patio!.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend Dal Vostro in Hanoi's old town. Very close to iconic lake and you can easily wall to many restaurants and attractions. If you are looking for a 5 star hotel, this is not it. But if you are looking for a safe, clean convenient nice hotel at a great price then the Dal Vostro is a great choice.

Stayed 3 nights in Feb 2020