Is Crescendo Urban Stay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crescendo Urban Stay?

As of Aug 31, 2025, prices found for a 1-night stay for 2 adults at Crescendo Urban Stay on Sept 14, 2025 start from CA $32.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crescendo Urban Stay?

Self parking and valet parking are free at this property.

What time is check-in at Crescendo Urban Stay?

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM.

Where is Crescendo Urban Stay located?

Located in Tay Ho, this aparthotel is within a 15-minute walk of West Lake and Ho Tay Water Park. Lotte Mall Tay Ho and Trinh Cong Son Walking Street are also within 1 mi (2 km).

Crescendo Urban Stay - Latest Reviews, Deals & Photos 2025

About the area

Tay Ho, a neighborhood in Hanoi, is home to Crescendo Urban Stay. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at West Lake and Hoan Kiem Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

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10/10 Excellent

Verified traveller

Nov 18, 2024

Liked: Cleanliness, room comfort, communication

Was comfortable, clean, and in a good location.

Stayed 8 nights in Nov 2024

10/10 Excellent

Kevin

Nov 29, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent value for the money, great location, good food in the rooftop restaurant. All of the staff are very friendly and helpful. Miss Kim was extremely helpful to make sure my stay was perfect! I highly recommend this hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Sep 29, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

A really nice place to stay about 35 mins (walk) to the centre of Ha Noi. The service was good throughout our stay, where the staff were welcoming and always checked if we needed anything else.

Stayed 1 night in Sep 2024

10/10 Excellent

Solius Ingrid

Sep 21, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

This was probably the best hotel experience I have had during my many solo travels in Asia. The staff, facilities, and amenities were top-notch. Me and my friend were with 2 small kids but they took care of us very well. They made our stay very pleasant ..

Stayed 1 night in Sep 2024

10/10 Excellent

Crescendo

Sep 19, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Absolutely excellent location near the old quarter. Staff go above and beyond to help foreign guests and are so helpful in helping with where to eat and what to do. Rooms are very spacious and clean.

Stayed 1 night in Sep 2023

10/10 Excellent

NOURDINE

Dec 10, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

A liottle bit noisy because of the road

Stayed 10 nights in Nov 2024

10/10 Excellent

Agustin

Sep 18, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

The beautiful location is designed around West Lake so it is quite cool, cozy rooms, a spacious vegan restaurant, and a rooftop cafe on 9th floor. The hotel is an ideal place for you to experience good services when coming to Hanoi.

10/10 Excellent

Goodhand

Sep 29, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Had a lovely time at this apartment! The staff all made us feel very welcome and gave us recommendations for the local area. Our favourite place we have stayed in Vietnam. Beautiful rooftop. Comfy bed and was quiet enough. It’s close enough to be walking distance to the lake ,feeling like you are in the hustle and bustle! Overall, cannot recommend this apartment enough

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Feb 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again

Stayed 7 nights in Jan 2024

10/10 Excellent

Nguyen

Sep 15, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location. The room is clean, the facilities are brandnew. Food is decent. The service staff was generally ok.

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Mar 8, 2025

Liked: Communication

Disliked: Cleanliness, room comfort

Stayed here twice on my trip. The first time I as great, no issues and smooth check in and out. The second time was terrible. We were given a room that had not been cleaned from the previous stay. The replacement room was the same! We had to check the remaining key cards by ourselves to find a clean room. The room we found.. the showerhead was falling off the wall because it's dislodged from it's attachment, very unsafe to shower.

Stayed 1 night in Mar 2025

8/10 Good

Sean

Jan 23, 2024

Liked: Cleanliness, property conditions & facilities

The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am

Stayed 1 night in Jan 2024

10/10 Excellent

Kim Tuy?n

Sep 15, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

It’s very nice building, apartment brand new, lot of light with balcony, good location, reception very helpful! I will recommend to our friends Thank you so much!

Stayed 1 night in Sep 2023

10/10 Excellent

Hoang

Sep 18, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

My girlfriend and I experienced great service while staying here. The receptionist gave us great recommendations, allowed us to leave our luggage there after we had checked out so we could explore more, and were very accommodating to all our requests. Hotel is located near Westlake, rooms are simple but good and there is room service every day. Highly recommend.

Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Sep 18, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

The room we booked was a 1-bedroom apartment, Complete with kitchen and laundry. It was also very clean and comfortable. I was a little concerned about being able to find vegetarian foods, but lucky me, there was a vegan restaurant in this hotel. The hotel also offers a litte grocery store in the basement, they make it easy!

10/10 Excellent

Danny

Oct 11, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very clean place. Very modern. Feels like a mini condo. View out of the window was virtually non existent but doesn't matter. Still get lots of natural lighting. There's a chicken or cockatoo that will wake you up at 4am straight through till 8am or so though. And it's off the main road so you'll be hearing cars and bikes throughout the day. Normal if you're used to Vietnam city culture but could be jarring if you're expecting a quiet stay. It's walkable to a few places but at the same time can be slightly awkward for taxis to come through due to side road's size and entrances. There's a washer which is welcomed but no detergent of any kind. A bit odd considering the unit has almost everything else you'd need. Over all it's a great place

Stayed 2 nights in Oct 2024

4/10 Poor

Kwok Keung

Oct 21, 2023

Liked: Cleanliness, communication

Disliked: Property conditions & facilities

Air conditioner is fault. I need ask several times to exchange

Stayed 1 night in Oct 2023

10/10 Excellent

M Apartment

Sep 21, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

The best reception service in my life, I would recommend 10/10. We got help with laundry. Recommendations for exchanging money and sightseeing. They organized two amazing, two day long trips for us. The two receptionists that we met talked well in English. They were polite and friendly. They went extra mile and called different locations and services for us, f.e. reserved tickets to the water pupet theater. The room was clean and spacious. AC worked without any problem. There was always some water and tee in the room. There is a vegan restaurant on 1&2nd floor and city view rooftop cafe on 9th floor, The food was really tasty. Could not ask for more. The hotel is located on main road lead from city center to Hanoi airport.

4/10 Poor

Michael

Oct 29, 2023

Disliked: Cleanliness, property conditions & facilities

This hotel is not what the pictures appear as from the outside. I arrived very late after landing and my driver and I both could not tell this was the correct location; it literally looks like an abandoned building from the outside. After finally confirming it was real, I got checked in and went to room. Room was fine, mostly like the pictures. View isn’t anything to write home about, your view will be a busy road and a dark, dirty alley. This property should really be more upfront about the amount of construction happening in the building. The outside is filthy and the first floor is a construction zone and equally as filthy. Overall, I was okay enough with it to stay for the week as I booked but I was tempted to change hotels. I would not stay here next visit, however.

Stayed 7 nights in Oct 2023

10/10 Excellent

Linda

Nov 6, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

The property is new construction, and the reception area is not yet complete. Near the West Lake, it is a 10 minute walk to coffee shops and restaurants, yoga studios, and small shops. Hanoi in general is a very noisy city, with constant road traffic. We slept well and soundly, but plan on waking up early simply due to the hustle and bustle of the city that starts before 7 am. Our room was immaculate and very comfortable. We would definitely stay here again. Given that we have also stayed in the Historic quarter, I have to say I preferred this location as it is a bit more tranquil and you can easily hail a GRAB to get to the tourist areas. I had the misfortune of losing my cell phone as I entered the taxi in front of the hotel in the morning. After informing the reception team, they were able to trace who found the phone in the street by looking at the high definition security camera feed. My phone was then returned to me that evening. The staff went over and beyond to assist in this situation, and I cannot thank them enough.

Stayed 5 nights in Nov 2023

6/10 Okay

Violette

Mar 5, 2024

Liked: Cleanliness, property conditions & facilities, communication

Disliked: Amenities

Property was lovely, room was lovely, area around the property not so lovely. Road works right outside the hotel making around the hotel very very muddy. Hotel is just off a very busy road so it gets very noisy. There are dogs barking all around at all hours, there was multiple cockerels outside our bedroom window waking us up at 2am and 5am every morning for a week, so no sleep was had. The walls are paper thin and we had a family next to us that insisted on keeping the front door open while their screaming child was awake all night. Other than all that above, there are some restaurants within a 10 minute walk but you have to get a cab into the city as it’s over an hour walk. Towels provided in the room are tiny, not proper bath towels and there aren’t any proper kitchen equipment. No washing powder provided even though there’s a washing machine in every room, nothing to dry your plates after they’ve been washed, cutlery wise - the two of us had 2 forks, 1 spoon and 1 knife between us to eat dinner with some nights (taking turns who used the knife) Would stay closer in the city next time, or request a higher floor to try and get some sleep away from the animals.

8/10 Good

Agata Barbara

Feb 23, 2025

Liked: Cleanliness, property conditions & facilities, communication

Appartamento pulito ed accogliente, il posto dove si te non è molto piacevole.

Stayed 3 nights in Feb 2025

8/10 Good

Jaromir

Jan 5, 2025

Liked: Cleanliness, property conditions & facilities, communication

Noisy street

Stayed 3 nights in Jan 2025

8/10 Good

Amanda

Dec 12, 2024

Liked: Cleanliness, room comfort, communication

Direct and to the point

The receptionist was clear and communicative from the moment I booked. Offered to send a car at an extra cost and gave me direct check-in instructions.

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Nov 25, 2024

Liked: Cleanliness, room comfort, communication

Gute preis Leistung

Das Apartment hat alles was man braucht. Gutes internet.

Stayed 9 nights in Nov 2024

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Crescendo Urban Stay Reviews

Reviews

Excellent

9.2/10

9.0/10