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Reviews

10 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Kitchen

Map

What's nearby

  • Popular Location
    St. Joseph's Cathedral
    5 min walk
  • Popular Location
    Hoan Kiem Lake
    6 min walk
  • Popular Location
    Ngoc Son Temple
    9 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Double or Twin Room, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room, 1 Bedroom, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Family Room, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Camellia Hanoi Hotel is in the business district and on a lake. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and St. Joseph's Cathedral. Train Street and Ho Tay Water Park are also worth visiting.

Popular Location

What's nearby

  • St. Joseph's Cathedral - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Ngoc Son Temple - 9 min walk
  • Hoa Lo Prison Museum - 9 min walk

Getting around

  • Hanoi Railway Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

About this property

Camellia Hanoi Hotel

Lakefront hotel connected to a shopping centre in Hanoi with 5 restaurants
This smoke-free hotel features 5 restaurants, 9 coffee shops/cafés and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 17 rooms boast spring water baths, and offer free WiFi and kitchens. Washers/dryers and balconies are standard, as are LCD TVs with cable channels.
Camellia Hanoi Hotel offers 17 forms of air-conditioned accommodation with washers/dryers and minibars. Rooms open to balconies. This accommodation offers separate living rooms and includes sofa beds. LCD televisions come with cable channels. Kitchens offer coffee/tea makers and rice cookers. Bathrooms include a combined bath/shower unit, spring water baths, slippers and designer toiletries.
This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Extended parking (surcharge)
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: USD 2 per person
5 restaurants and 9 coffee shops
Room service available

Things to do

Bike hire
Shopping

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Kitchen
Laundry facilities
Rollaway/extra beds (surcharge)
Separate living room
Sofa bed
Washer/dryer

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

Computer station

Outdoors

Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Ceiling fan
Climate control (heating)
Hypo-allergenic bedding
Portable fan
Rollaway/extra beds (surcharge)
Sofa bed

Bathroom

Designer toiletries
Hairdryer
Shower/bathtub combination
Spring water bathtub

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Kitchen
Minibar
Rice cooker

Outdoor space

Balcony

More

Desk
Iron/ironing board (on request)
Phone
Safe
Separate living room
Separate sitting area
Slippers
Washer and dryer

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per night.
  • Cots (infant beds) are not available.

Property payment types

JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 2 per person (approximately)
  • Airport shuttle fee: USD 15.00 per vehicle (one way)
  • Refrigerator fee: USD 10 per stay
  • Rollaway bed fee: USD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Camellia Hanoi Hotel
  • Camellia Hotel
  • Camellia Hanoi
  • Camellia Hotel Hanoi
2.8

Guest rating

5 - Excellent
0
4 - Good
3
3 - Okay
3
2 - Mediocre
3
1 - Poor
1
2.9
Cleanliness
3.5
Service and Staff
4.0
Amenities
2.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, cheap, well located. Excellent shower, comfortable bed, good view from room of street.

Stayed 1 night in May 2019

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Poor 2 stars.... we had to fight for fair accommodation... very helpful young lady at the reception thoug

2/5

Not a nice place to be

The hotel is very shop worn, needs a lot of TLC. The room I was in was right next to an altar which was visited by noisy people throughout the day and night. There was a very old TV that seemed not to work. Very difficult to set up the water kettle to the only outlet that worked in the room, it was a meter above the floor. The same problem when charging phones. To their credit, the bed was comfortable. Many other hotels in the area are much better at the same price.

Pros: Location

Cons: There was no security lock in the room. A an amateur painted the room. The bathroom was a place that I didn't want to be - very dirty, depressing.

Location: Hotel is near the center of the city, but many better hotels are also in the area.

3/5

  • Liked: Staff & service
  • Disliked: Room comfort

Cheap Hotel

I thought I I had purchased a night in a room with a single bed, a balcony, bathtub, and room safe. I quickly realized this was not the case after being led to my room. The only room in the room viewed the stairway. The room had a dark eerie feel to it. The bathroom was small and difficult to use. I mentioned to the front desk about the room not having any of the amenities that were listed on Hotels.com and they came up to look at the room in an almost sarcastic way and told me they could push the two small beds together and that I could lock my camera equipment in the safe by the front desk. I did end up using the safe located at the front desk and did not have any problems but it was still an uneasy feeling.

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Ok Hotel in the middle of Hanoi's old quarter

For 20-30 USD a night, this hotel provides good quality. Located in the middle of Hanoi's old quarter. Ask for the nearby place of chicken noodles at night, awesome! Pick up and ride to the airport for 17 USD each. The tour these guys offer to Halong Bay is really good and cheap compared to other agencies. Hotel is not new, but it is clean.

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