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Overview of Bonsella Cozy Hotel

Photo gallery

Guest reviews

4.9 / 5Exceptional
114 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Laundry

Map

What's nearby

Popular LocationThang Long Water Puppet Theatre5 min walk
Popular LocationHanoi Old City Gate5 min walk
Popular LocationNgoc Son Temple7 min walk
AirportHanoi (HAN-Noi Bai Intl.)41 min drive

Choose dates to view prices

  • Superior Twin Room, City View

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    Show details
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    Show details
  • Deluxe Double Room

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    Show details
  • Deluxe Double Room, City View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    Show details
  • Family Room, City View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    Show details
  • Family Room (Grand)

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    Show details

About this area

Hanoi

Bonsella Cozy Hotel is located in Hanoi's Hoan Kiem neighbourhood. Hanoi Old City Gate and Ngoc Son Temple are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Map
Popular Location

What's nearby

  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Old City Gate - 5 min walk
  • Ngoc Son Temple - 7 min walk
  • Dong Xuan Market - 8 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Bonsella Cozy Hotel

3.5-star Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This smoke-free hotel features a restaurant, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site. All 30 rooms offer free WiFi, minibars and LED TVs with cable channels. Other amenities available to guests include room service (during limited hours), premium bedding and rainfall showerheads.
Bonsella Cozy Hotel offers 30 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, bidets and complimentary toiletries.
This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

1 restaurant
Room service available

Family friendly

Dry-cleaning service

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance

Languages spoken

English
Vietnamese

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Premium bedding

Bathroom

Bidet
Free toiletries
Hairdryer
Hydromassage showerhead
Shower
Towels

Entertainment

32-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Desk
Electrical adapters/chargers
Free newspapers
Guidebooks/recommendations
Iron/ironing board (on request)
Local maps
Safe
Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Frequently asked questions

Can I cancel my reservation for free at Bonsella Cozy Hotel and receive a full refund?
Yes, Bonsella Cozy Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Bonsella Cozy Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Bonsella Cozy Hotel?
As of Jun 1, 2020, prices found for a 1-night stay for 2 adults at Bonsella Cozy Hotel on Jun 24, 2020 start from CA $27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is Bonsella Cozy Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Bonsella Cozy Hotel doesn't offer parking.
What time is check-in at Bonsella Cozy Hotel?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Bonsella Cozy Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in Hoan Kiem, this hotel is within a 5-minute walk of Ta Hien Street and Hoan Kiem Lake. Hanoi Old City Gate and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 24 minutes.

Guest reviews

4.9
Exceptional
5 - Excellent
101
4 - Good
13
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
5.0
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent hotel. Great location in heart of the old town. Staff lovely and helpful. Thoughtful touches like a surprise cake for my birthday. A lovely touch!! Highly recommended

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super Courteous, Friendly, helpful staff that made our stay a delight. It is a bit hidden in a little alley way , but once you get over that hurdle it's all fine.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Friendly and helpful staff Very good breakfast with different menu every day (we stayed there for 4 days)

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel itself is modern and well maintained for the price point, but where it really shines is the breakfast and the staff. Everyone who works here is so nice and accommodating! I had some issues with my safe but after 2 in-room calls they decided to replace it with a different box, and no issues after that. They were very apologetic about the situation. Breakfast was incredible, definitely have the pho and the chicken karaage (if they have it). I'd gladly recommend staying here, but maybe bring ear plugs because it is pretty close to beer street so if you're on a lower floor you'll hear a bit of street noise on the weekend.

Stayed 10 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location, right next to beer street. The staff were fantastic - so much so next time I go I’m definitely using this hotel

Stayed 6 nights in Oct 2019