Title: Beryl Charm Hotel & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Beryl Charm Hotel & Spa Family-friendly hotel with a winery and a full-service spa ![Lobby sitting area](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/e3e8db3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast served, Asian cuisine](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/aca60626.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 Queen Bed, Balcony, City View | Balcony](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/1a2e27cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Studio Suite, 1 King Bed, Balcony, City View](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/80ae17c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/764ddc22.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Beryl Charm Hotel & Spa welcomes families to its peaceful setting in central Hanoi. Guests enjoy spa treatments, traditional morning dishes at Beryl restaurant, and complimentary WiFi. The attentive staff consistently earns praise from visitors. 8.4 Very good ## Popular amenities - Bar - Spa - Breakfast available - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Deluxe Double or Twin Room, 1 Bedroom](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/7cf5a5eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, 1 Bedroom ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Flat-screen TV - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Large Twin Beds ![Junior Suite, Bathtub, City View](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/479910a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Bathtub, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Flat-screen TV - 323 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed and 2 Queen Beds ![Deluxe Suite, 1 Queen Bed, Balcony, City View](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/59c897b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Queen Bed, Balcony, City View ### Highlights Balcony Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds - 538 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/af05e1bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Large Twin Beds ![View from room](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/382cef3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Flat-screen TV - 323 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Large Twin Beds ![Balcony view](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/w2989h2001x11y0-d481e0ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Studio Suite, 1 King Bed, Balcony, City View ### Highlights Balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds - 807 sq ft - City view - Sleeps 3 - 1 King Bed ![Family Quadruple Room, Bathtub, City View](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/d55f8b9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Bathtub, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Flat-screen TV - 431 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Grand Suite, 1 King Bed, Bathtub, City View](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/a9b86ac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed, Bathtub, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Flat-screen TV - 538 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/61475a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Flat-screen TV - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Beryl-Palace-Hotel-And-Spa.h7061439.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Beryl-Palace-Hotel-And-Spa.h7061439.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02913%2C105.84501&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vP_mWXbghWg4t4WxBnHIPBS_cnI=) 173A Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000 #### What's nearby - St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km - Hoan Kiem Lake - 8 min walk - 0.7 km - Thang Long Water Puppet Theatre - 12 min walk - 1.0 km - Ho Chi Minh Mausoleum - 18 min walk - 1.6 km - Hanoi Opera House - 18 min walk - 1.6 km #### Getting around - Hanoi Railway Station - 9 min walk - Noi Bai Intl. Airport (HAN) - 39 min drive #### Restaurants - ‪Coffee Ga Dong Duong - ‬3 min walk - ‪Bellissimo - ‬1 min walk - ‪Bross Beer Taproom - ‬2 min walk - ‪Café Đồng Đội - ‬6 min walk - ‪Honey Karaoke - ‬3 min walk ## About this property ### Beryl Charm Hotel & Spa Upscale family-friendly hotel near Hoa Lo Prison Museum Located close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Beryl Charm Hotel & Spa provides an attached winery, a grocery/convenience store, and a free daily manager's reception. Treat yourself to a massage at the onsite spa. The on-site Asian cuisine restaurant, Beryl, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon. You'll also enjoy perks such as: - Limo/town car service, buffet breakfast (surcharge), and a 24-hour front desk - Luggage storage, free newspapers, and a TV in the lobby - A computer station, smoke-free premises, and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate dining areas. More amenities include: - Hypo-allergenic bedding and pillowtop mattresses - Bathrooms with rainfall showers and bidets - 32-inch flat-screen TVs with premium channels - Wardrobes/closets, separate dining areas, and electric kettles ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/539b0fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 5,872 reviews CA $82 CA $93 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=6747597&PinnedHotelID=6747597&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1850000/1848900/1848828/e3d54629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Westlake by IHG Tay Ho - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,002 reviews CA $189 CA $214 total includes taxes & fees Nov 28 - 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Pool - Hot tub - Spa - Free WiFi 9.8 Exceptional 1,003 reviews CA $423 CA $480 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=49234&PinnedHotelID=49234&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/90000000/89710000/89708000/89707957/w1579h1500x0y0-ab481649.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Sena Hotel & Travel Old Quarter - Free WiFi - Air conditioning - Business services - Laundry 4.8 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=89707957&PinnedHotelID=89707957&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9579400/9579363/0b89daee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apricot Hotel Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 954 reviews CA $170 CA $196 total includes taxes & fees Dec 5 - 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Cruise terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Onsite motorcycle parking only ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Hosted evening meal available daily for a fee of VND 600,000; reservation required - Snack bar/deli ### Restaurants on site - Beryl ### Things to do - Full-service spa - TV in common areas - Winery ### Family friendly - Grocery/convenience store - Laundry facilities - Separate in-room dining area - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Computer station ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Visual alarms in hallways - Well-lit path to entrance ### More - 1 building - 9 floors - Art Deco architecture - Built in 2012 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Separate dining area ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 10:00 AM; Check-in end time: anytime Minimum check-in age: 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 500000.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 150000 for adults and VND 100000 for children - Airport shuttle fee: VND 430000 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: VND 300000 per night (98 ft away) - Rollaway bed fee: VND 500000.0 per day - Hosted evening meal: VND 600000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property A car is required for transportation to and from this property ### Property is also known as Angel Palace Angel Palace Hanoi Angel Palace Hotel Angel Palace Hotel Hanoi ## Frequently asked questions ### Is Beryl Charm Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Beryl Charm Hotel & Spa? > Motorcycle parking only. ### What time is check-in at Beryl Charm Hotel & Spa? > Check-in start time: 10:00 AM; Check-in end time: anytime. ### What time is check-out at Beryl Charm Hotel & Spa? > Check-out is at noon. ### Does Beryl Charm Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 430000 per vehicle applies. ### Where is Beryl Charm Hotel & Spa located? > This family-friendly Hanoi hotel is located in a shopping district, within a 10-minute walk of Hoa Lo Prison Museum and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 9 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Beryl Charm Hotel & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 6 6 - Okay 3 4 - Poor 1 2 - Terrible 2 ### 8.2/10 Cleanliness ### 8.8/10 Staff & service ### 9.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Jeffrey L Feb 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was wonderful that we were able to check in earlier. The friendly staff were wonderful and very kind. ##### Jeffrey L Stayed 3 nights in Feb 2024 ### 8/10 Good #### Verified traveller Feb 16, 2025 Liked: Cleanliness, staff & service #### Basic hotel for central near restaurants Okay hotel. Good location ##### Verified traveller Stayed 2 nights in Feb 2025 ### 4/10 Poor #### David Jan 6, 2025 Disliked: Cleanliness The room was advertised as a “superior” room. It was very small and cramped with not a lot of space. It was barely big enough for the bed. The elevators also had a very peculiar smell inside them. ##### David Stayed 5 nights in Dec 2024 ### 8/10 Good #### Lotta Jan 6, 2025 Liked: Staff & service, property conditions & facilities Jättetrevlig personal och superbra service bland annat med transport vidare till nästa resmål. Hotellrummen var helt ok, det enda dåliga var att duschen saknade varmvatten samt att det avloppet i duschen inte funkade så bra ##### Lotta Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Madou Jan 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scam Hotel Scam hotel ##### Madou Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Rituraj Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### French quarters hanoi Amazing and very helpful staff! Centrally located and easy access ##### Rituraj Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Jean Baptiste Jul 16, 2024 Liked: Room comfort Disliked: Staff & service A L'arrivé , on nous dit que l'hotel est plein et qu'on doit aller dans un autre hotel qui appartient au meme groupe , que l'autre hotel se trouve a 10 min de la . Je regarde sur hotels.ca et je vois encore des chambres libres pour le soir meme. Tres bizarre et j'avoue que ca laisse un gout amer de devoir se battre pour obtenir la chambre qu'on a reservé et finalement apres avoir dit qu'on ne bougerait pas d'hotel , la comme par hasard une chambre vient de se liberer ! ! ##### Jean Baptiste Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Shiva Apr 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staff is very nice and the property was clean. ##### Shiva Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### louisa Apr 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff are incredibly helpful, especially Sofia who is one of the tour booking personnel. She went above and beyond when I was having troubles with getting ahold of my cc visa company overseas and helped me arrange my transport and bookings in various parts of Vietnam. Thank you so much for your kindness. ##### louisa Stayed 4 nights in Apr 2024 ### 8/10 Good #### Rodrigo Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value for the money. Staff very friendly ##### Rodrigo Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Rey Allen Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Richie and the rest of the staff were kind and accommodating and very helpful too ##### Rey Allen Stayed 4 nights in Mar 2024 ### 2/10 Terrible #### Pär Mar 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hostel rather then a hotel My wife and I made a 7 weeks roundtrip to South East Asia and Hanoi was our final stop. First night in Hanoi we stayed at O’Gallery Premier Hotel which was an excellent hotel across the street. Then we went on a cruise and when we came back we had booked Beryl Charm Hotel for 5 nights (due to lack of availability of previous hotel). Beryl Charm Hotel was by far the least pleasant stay on our journey. After the first night we tried to cancel the booking via Expedia/Hotels.com. This was not possible according to the hotel manager. In our room we had a strong smell from the kitchen especially when opening the window. The beds were quite poor and too soft. One evening we had to catch a lizzard in our room. Breakfast was included, with a quality on par with the hotel. Plates were missing, the coffee and fruit were out, etc. They advertise the hotel to be a 4 star hotel, I would classify it as a 1 star hotel or rather a hostel. If you want a decent hotel avoid this place, if you prefer a costly hostel you can go for this. ##### Pär Stayed 5 nights in Mar 2024 ### 8/10 Good #### Tess Mar 20, 2024 The front desk staffs are very friendly and very helpful especially to first time tourists in Vietnam. ##### Tess Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Mar 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Utmärkt Väldigt bra hotel, hjälpsam service inriktat personal, rent fint, bra läget, frukosten var mindre bra. Paula har varit fantastik bra, som en familjemedlem hjälpte oss med mesta. ##### Verified traveller Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Douglas Mar 11, 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Great staff, not 4\* but comfortable Booked a junior suite and, in fairness, a 4\* hotel shouldn‘t have broken glass in the room divider and the fancy jacuzzi bathtub with all the nozzles and levers would have been even better if it worked. The plumbing and aircon noises throughout the hotel werel like a fairground haunted house so there isn’t way it deserved a 4 star rating. But I didn‘t book here to stay in the room and the location in the Old Quarter is perfect. The room was big and the large bed very comfortable. Breakfast was adequate but not as good as many 3\* hotels I stayed in. The front desk staff were lovely, always friendly and helpful as was the poor girl running the breakfast room on her own. ##### Douglas Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Minh Mar 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice staff. Very helpful. The room was clean. ##### Minh Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### David Jan 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities There was a unforeseen complication around my booking, but the staff was very proactive and upgraded my booking. The room was spacious and clean, and I liked the option of turning on the heather, because it is very cold at this time of year in Hanoi. The highlight of my stay was the staff, everyone is extremely courteous and friendly, including Stacy who helped me with my booking and answered my questions. Sophia is the friendliest hotel worker I have had the chance to meet. She has such a kind heart and she is very knowledgeable about activities to do around Hanoi. Thank you for all your help and for being outsanding at your job. ##### David Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Meike Dec 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ruhige Perle in der Mitte von Hoan Kiem Ruhiges Zimmer und super freundlicher Service in der hektischsten Region Hanois, dem alten Viertel Hoan Kiem. Frühstück mit traditioneller Supper, gebratenem Reis und gedämpftem Gemüse, sowie verschiedene Eierspeisen, Toast, Marmelade, Vienoiserie und Obst. ##### Meike Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Masaki Nov 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良かった。 無料でアップグレードしてもらうことができた。 スタッフも親切で常にフロントにおり英語対応が可能。 ##### Masaki Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### TERENCE Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### TERENCE Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Thi thanh hue Oct 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Thi thanh hue Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Mr M I Sep 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Mr M I Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### sungtaek Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### sungtaek Stayed 2 nights in Mar 2024 ### 8/10 Good #### Ninh Mar 11, 2024 ##### Ninh Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Tai Mar 7, 2024 Liked: Cleanliness, staff & service, room comfort ##### Tai Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Liberty Central Saigon Citypoint](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Citypoint.h8734694.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Hotel Continental Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Continental-Saigon.h481659.Hotel-Information) > > [HANTING HOTEL - 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