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Mercure Hotel Hannover City

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Hotel Hannover City

Exterior
Standard Room, 2 Single Beds
Meeting facility
Exterior
Guests can dine or socialize in this inviting outdoor space with tables and chairs.

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Pet-friendly
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Large Twin Bed

Standard Room, 1 Large Single Bed

Standard Room, 1 Large Twin Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About the area

Map
Willy-Brandt-Allee 3, Hannover, NI, 30169

What's nearby

  • New Town Hall - 4 min walk - 0.4 km
  • Maschsee - 6 min walk - 0.5 km
  • Heinz von Heiden Arena - 11 min walk - 0.9 km
  • Hannover Zoo - 4 min drive - 3.1 km
  • Hannover Congress Centrum - 5 min drive - 2.7 km

Getting around

  • Aegidientorplatz U-Bahn - 5 min walk
  • Hannover (ZVR-Hannover Central Train Station) - 16 min walk
  • Hannover Airport (HAJ) - 29 min drive

Restaurants

  • ‪Meiers Lebenslust - ‬3 min walk
  • ‪bell' ARTE - ‬6 min walk
  • ‪Bei Cüneyt - ‬8 min walk
  • ‪BLOCK HOUSE Am Aegi - ‬6 min walk
  • ‪Angelo Masala - ‬7 min walk

About this property

Mercure Hotel Hannover City

Upscale eco-certified hotel near New Town Hall
Located close to Heinz von Heiden Arena and Maschsee, Mercure Hotel Hannover City provides a terrace, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Das Restaurant, the on-site restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A banquet hall, tour/ticket assistance, and a front-desk safe
  • A computer station, free newspapers, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 145 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Georgian, German, Hungarian, Italian, Polish, Romanian, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 2 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hannover City
Mercure Hotel Hannover City
Mercure Hannover City Hannover
Mercure Hotel Hannover City Hotel
Mercure Hotel Hannover City Hannover
Mercure Hotel Hannover City Hotel Hannover

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Mercure Hotel Hannover City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 729 reviews
Rating 8 - Good. 303 out of 729 reviews
Rating 6 - Okay. 56 out of 729 reviews
Rating 4 - Poor. 12 out of 729 reviews
Rating 2 - Terrible. 5 out of 729 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and quiet rooms. Loved the breakfast and the staff were very friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly, helpful staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location. Very nice room and balcony was a bonus. Breakfast good.
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to many places and sites a tourist would want to go.
Stayed 3 nights in Jul 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable room and very helpful & friendly staff.
Stayed 2 nights in Jun 2022

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated walking distance to everything, outdated rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Liked: Amenities
Spacious room, excellence equipment, ideal Location.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, 5 mins walk to the town centre. Very good for business trip, family trip etc
Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Warm, friendly staff - very attentive; excellent location; comfortable, clean and well maintained rooms. Highly recommended,
Stayed 2 nights in Jun 2023

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay w two small kids

Seems like a well-working hotel. Staff was friendly, professional and everything as expected. Breakfast and restaurant was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Nola

Liked: Amenities
I appreciated the availability of the parking garage. VERY friendly staff. The bathroom floor was sticky and the wi-fi is not secure. However i would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Locared conveniently close to the center. Nice rooms, good restaurant with a very nice breakfast. Only thi g missing is charging station for E-cars (come on, it's 2022) Most importantly the service is really good and the staff is super friendly, helpful and professional. Will choose this hotel again if going to Hannover.
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel 10 min walk from city center,

Very nice hotel, frendly staff at the reception, nice with green areas just outside if you need to walk a dog, street parking nearby, but only for 4 hours between 9 and 17 carpark is 20 euro, you can take your dog with you at the restaurent, and there is eating areas outside. It take only 10 min to walk to the city center.
Stayed 4 nights in Aug 2023

8/10 Good

Johanna

Liked: Cleanliness, staff & service, room comfort

Perfect location, pleasant atmosphere

Excellent location for a city trip, 15 minutes walking through the centre to the train station or a short subway ride, close to city centre, subway, shops, park and lake and many restaurants, bars etc. The hotel's overall atmosphere was modern and clean, we didn't have breakfast or dinner in the restaurant but it looked very good. Our room on the 3rd floor was comfortable, the bathroom clean and modern, but the room's carpet and window insulation should be changed.
Stayed 4 nights in Jul 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice property. Staff are friendly. AC in room was not able to keep up even though only 18 degrees outside. Got to sleep.
Stayed 1 night in Jul 2023

6/10 Okay

Karina

Disliked: Staff & service, property conditions & facilities
reception poor
Stayed 3 nights in Oct 2024

6/10 Okay

Mr R D

Liked: Cleanliness, staff & service

UK couple with 30 year old daughter

The AC in room was old and worked but very noisy, if you opened the window then the noise of houses to the rear was bad. We were on the 2nd floor and the noise went on well past midnight, it was a Friday. So sleep not good added to that very poor pillows, despite bed being good it all meant a poor nights sleep.Dated decor meant felt worst hotel of the 5 nights we spent in Germany. Staff were all nice, a saving grace.
Stayed 1 night in Jun 2023

4/10 Poor

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Jegliche Beschilderung fehlt: Parkplatz, TG-Ein- und Ausgänge etc. Daraufhin dauerte es ewig, bis man sein Zimmer erreichte...
Stayed 1 night in Jul 2025

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
Park möglichen zu teuer
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
Das Zimmer war etwas in die Jahre gekommen und das Frühstück für 25€ hält nicht im Ansatz, was es verspricht
Stayed 1 night in Jun 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war groß, sauber und ruhig, ungestörte Nachtruhe. Allerdings war das Hotel von außen eingerüstet, Bauarbeiten haben aber während des Aufenthaltes nicht stattgefunden! Begrenzte Anzahl an Parkplätzen, jedoch Parkhaus in der Nähe und 10% Rabatt auf die Gebühren! Bis zur Stadtmitte etwa 15 Minuten Fußweg!
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

Masashi

Disliked: Cleanliness, amenities, property conditions & facilities
ヨーロッパ3週間旅行してインボイスを発行しない唯一のホテル｡1泊５万でどういうサービスなのでしょう。
Stayed 2 nights in Jun 2025